Tesco Mobile outages and service status in Coleraine, Northern Ireland

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Coleraine, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginny (@GinintheCity) reported 7 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  TheMrsButcher (@Teldeb) reported 7 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Jill Collier 🟥 (@JillCollier16) reported 8 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Rob (@RobertSquirrel1) reported 14 minutes ago

  @tescomobile im trying to add a one off data bundle. Been through the process 4 times today and its still not updated. Can I get some help?

• 
  loobylou (@loobylambchop) reported 14 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  Legal Style Blog (@legalstyleblog) reported 17 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  RossGraham (@RossGraham4780) reported 22 minutes ago

  4 bars/5G = No network connection. @tescomobile 👏

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 24 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  John Elsworth (@JohnElsworth) reported 27 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  Andy 🇬🇧 (@AndyUK_52) reported 28 minutes ago

  @LycamobileUK @tescomobile do you support RCS on iPhone