Tesco Mobile outages and service status in Cleator Moor, England

Problems in the last 24 hours in Cleator Moor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cleator Moor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey (@tab22) reported 1 minute ago

  @tescomobile hi, overseas and my mobile has been stolen, how do I cancel my sim,,as don’t have app and can’t log in as I keep been texted a verification code which is no use as I done have a phone. Thanks

• 
  Ima Dalek (@iva_hadenuff) reported 3 minutes ago

  I have a Android pay as you go,I have been a customer for many years,no probs,but since you changed from the old top up system my messages are either a day,at least,late,or the system is busy,why is this? @tescomobile

• 
  Random Jottings of Gildersleeve (@gildy61) reported 10 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Mick Robinson (@MickRob31656670) reported 11 minutes ago

  @SBarrettBar @tescomobile Every little doesn’t help😵‍💫

• 
  Legal Style Blog (@legalstyleblog) reported 11 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndyOopNorthGB) reported 11 minutes ago

  @DerylLynn @SBarrettBar @tescomobile Agreed (O2) but I believe it’s essentially a lower priority part of their network. Will try a SIM on EE or another first before switching

• 
  Jim Hurst (@xLevel) reported 13 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndyOopNorthGB) reported 13 minutes ago

  @SBarrettBar @DerylLynn @tescomobile May see if I hit the same hurdle. I’ve been with them a while and been tempted to try others, due to experiencing some fairly poor coverage as of late.

• 
  Legal Style Blog (@legalstyleblog) reported 28 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Steve (@uksteve1960) reported 28 minutes ago

  @SBarrettBar @tescomobile The other side of the coin Steven is someone got my PAC number ,they managed to empty my bank accounts,used my Kraken account to convert the money into dollars ,fair play to Lloyds because I reported it immediately I was reimbursed 100% of my money. Identify theft is a problem.