Tesco Mobile outages and service status in Cleator Moor, England

Problems in the last 24 hours in Cleator Moor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cleator Moor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 6 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

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  Julie Gorski (@gorski_jul22122) reported 8 minutes ago

  @tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.

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  kathleen dobbs (@kathleendobbs6) reported 8 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

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  Dan (@danpowelldjp) reported 11 minutes ago

  @tescomobile when do the 2,000 free Clubcard points that was part of my new customer offer get added to my account?

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  Stephen Cawdron (@Cawdrons) reported 12 minutes ago

  @tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap

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  Sarah Hill (@thelovelysarah) reported 17 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Mike W (@tete_blanche) reported 18 minutes ago

  @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

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  Phil 〓〓 (@Kryfold_Sky) reported 19 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile

• 
  ✨ (@ShannonLana) reported 19 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

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  Paul Marks (@paulsmarks) reported 21 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains