Tesco Mobile

Tesco Mobile Outage Report in Chepstow, Monmouthshire, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chepstow, Monmouthshire, Wales 11/25/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Chepstow, Wales

    Will be there but guessing my @tescomobile signal will be poor again so doubt I’ll be able to keep my fellow Bees fans updated 😩

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    @Dr_XYZ Only just joined them so I can’t say if they’re good or not yet. I can tell you that @tescomobile is utter rubbish. Expensive and poor coverage.

  • BendyBill Bill Hendy (@BendyBill) reported from Frampton Cotterell, England

    @tescomobile Sorry had no signal at all so didn’t get your message. Now I’m back in Bristol. But Vodafone worked all weekend, Tesco Mobile was hopeless.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesCo44988278 James Cook (@JamesCo44988278) reported

    @tescomobile OK DAY 3 of no signal. Hourly app updates say engineers likely to be on the case. I can see the mast from here and other than a few sheep and a large stag no ones been near. So what compensation do I get for each day of no service ?

  • wordsfan Yvonne Barrie (@wordsfan) reported

    @tescomobile upgrade: received email from u with incorrect tracking no. Am now on 3rd call 2 Cust svcs 1st handler told me to call dpd dpd told me 2 call Tesco again so I did 2nd call handler poor svc annoying & 0 help now on 3rd call…

  • NicholaPowell3 Nichola Powell (@NicholaPowell3) reported

    @tescomobile DMd you - topped up money gone from account but no credit has been added to my phone! Please help!

  • Travvvy3 Travvvy (@Travvvy3) reported

    @JamesCo44988278 @tescomobile Geez same problem hear doing my nut in

  • mrso252 Jane O'Neill 💙 (@mrso252) reported

    @tescomobile Monday I called customer services to report a fault on my phone. Continually going to voicemail when people call me. Awaiting new SIM. Today not even accepting calls. I would ask you to contact me but oh, no you can’t 🤬

  • Titch_7 Lauren (@Titch_7) reported

    @tescomobile Thanks. Unfortunately the order wasn’t completed. I will be issuing a complaint to your store in Penarth. I am now on hold again to your phone team after being on hold for 30 minutes already. If I get a bill for this phonecall, Tesco can pay it.

  • justatad88 Brett Taylor (@justatad88) reported

    @tescomobile any problems with your web store cant get to payment details been trying all afternoon

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @tescomobile That call alone was enough for me to ditch less-than-honest Tesco-mobile Laura. On NONE of Tesco-mobiles' web-articles does tesco give details of its data costs. Tesco is very secretive - hiding that essential info. Tesco is solely "profits-orientated" never giving vital info.

  • AlexandraHarris Alex Harris (@AlexandraHarris) reported

    @tescomobile looking at the tweets it’s not just me with terrible service

  • snaildude Snail Dude (@snaildude) reported

    Hi @tescomobile I am disappointed to be told by one of your customer support people that it would cost me 25p/m to call 119. Especially since @Ofcom say this should be free from all phones.