Tesco Mobile outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Magorman (@Magorman13) reported 24 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Bill Hendy (@BendyBill) reported 26 minutes ago from Frampton Cotterell, England

  @tescomobile Sorry had no signal at all so didn’t get your message. Now I’m back in Bristol. But Vodafone worked all weekend, Tesco Mobile was hopeless.

• 
  Deb (@DebbeeHorwood) reported 33 minutes ago from Chepstow, Wales

  Will be there but guessing my @tescomobile signal will be poor again so doubt I’ll be able to keep my fellow Bees fans updated 😩

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@geordiechris48) reported 2 minutes ago

  @tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?

• 
  Hot Dog Trainer (@ondineb) reported 5 minutes ago

  @tescomobile 1hour 5 minutes still being told to call back. I just want to lower the tariff for the remainder of the contract to something I can better afford. It's such a disgusting way to treat vulnerable people.

• 
  Chris (@geordiechris48) reported 5 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Jamie Imber (@Jayballzz23) reported 8 minutes ago

  @tescomobile why is your reception terrible everywhere I go? It’s becoming a joke now

• 
  Chris Adley (@MrChrisAdley) reported 9 minutes ago

  @adzk80 @tescomobile I gave up she's been told all week the SIM will be activated in 24 hours, yesterday live chat tried saying the mast in the area was down (rubbish as my phone was fine)and then reverted to will be active in 24 hours, this was too much for an 80 year old so boxed it up .....

• 
  Eyeofthebeerholder (@Eyeofthebeerho1) reported 12 minutes ago

  @tescomobile is there a problem with the webchat function??? Won't open a chat.

• 
  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 14 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

• 
  colinsmith50 (@colinsmith50) reported 16 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  Adrian Turton (@BroTurton) reported 17 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  J (@J6024511744040) reported 17 minutes ago

  @tescomobile your webchat never seems to work...i need an email address for customer service