Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 12/02/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Giles_Pepperell Giles Pepperell (@Giles_Pepperell) reported

    @tescomobile terrible data signal in LL57 4UB today, considering how close to a mast I am it is often very poor on 4G.

  • AlliRondel Alli Cronnelly (@AlliRondel) reported

    @tescomobile @WhichUK Your customer service is absolutely rubbish. My phone and data haven't been working for 16 days. I have spoken and spent time on chat every day and every day I am told 24 hours to sort it out. I have just been told 4-5 days!!!!!!!!

  • GordonMacleod6 Gordon Macleod (@GordonMacleod6) reported

    @tescomobile I feel it is important that we pursue this as you have effectively denied my wife's right to cancel her upgrade within 14 days although she never even received her phone

  • MSK14Legend Matthew King (@MSK14Legend) reported

    @tescomobile I've used the status checker, apparently there is a broken mast, as I'm working from home this is a problem. I hope there will be a reduction on my bill for this.

  • human_kind__ 𝚌𝚕𝚊𝚛𝚎✨🪐 (@human_kind__) reported

    @tescomobile Hi, Can you please help with a safety buffer I have upped on one of my phone numbers but I still have no data. Thanks.

  • Pfwoodyy (C)allum💚 (@Pfwoodyy) reported

    Never get a phone from @tescomobile there money grabbing *****

  • Katylee99735695 Katy lee (@Katylee99735695) reported

    @tescomobile @salliejane9 hey there can someone tell me is there an outage in alsager area i have emergency calls only and its not sim etc

  • CodeNmeAngryMan 🏴󠁧󠁢󠁳󠁣󠁴󠁿𝙄𝙖𝙣 𝙈𝙘𝘾𝙧𝙤𝙣𝙚🇺🇦 🏴‍☠️ (@CodeNmeAngryMan) reported

    @tescomobile serious question, when topping up with yourselves will I need to deal with a two factor authentication hurdle or can I just sign in and top up? [been years since I was with Tesco mobile] GiffGaff are doing my head in with theirs.

  • MSK14Legend Matthew King (@MSK14Legend) reported

    @tescomobile what's happened to the network! No mobile service for the past 3 hours!

  • Daz26011 Daz2601 (@Daz26011) reported

    @tescomobile I have been waiting for a call from your Concerns Management Team since Sunday. I was told they would contact me between 3pm and 4pm yesterday but they haven't. I haven't heard anything today either. Poor service and I am not impressed 😡