Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 12/25/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • busydawn Dawn Knight (@busydawn) reported

    This is priceless, I laugh if I didn’t want to cry. @Tescomobile response to my roaming problems “it should work once you connect to the UK network again” I need roaming NOW, not when I get back to the UK

  • DaleDav56501976 Dale Davis (@DaleDav56501976) reported

    @tescomobile why is your phone signal so ****? In a major city… 5G which doesn’t work, ****. In a rural town… 4G which doesn’t work, ****. Any idea why your charging for a service which doesn’t work?

  • MsTKIndeed TK (@MsTKIndeed) reported

    @SafferTheGaffer @EE Even @tescomobile are putting up costs (use O2 network). I stayed with them as they made a big thing about NOT putting up costs mid contract. Can't afford to upgrade my phone so am hit by the price rises. Seems no MNO cares about their customers anymore, only their shareholders.

  • busydawn Dawn Knight (@busydawn) reported

    @tescomobile But you don’t want to do anything positive to help

  • Ramsayphoto1 Ramsayphoto (@Ramsayphoto1) reported from Nairn, Scotland

    Really dissapointing from @tescomobile and DPD upgraded supposed to be NEXT DAY DELIVERY well now ita not arriving till WEDNESDAY. 10+ years customer spent lots with you. Last time I upgrade online!

  • rhawkes11 Ryan Hawkes (@rhawkes11) reported

    @tescomobile Hi, I’m currently out of contract and when I went in to renew the computers weren’t working so they couldn’t renew my contract. Now you only have more expensive contracts. Any chance you can help before I go elsewhere? Thanks!

  • busydawn Dawn Knight (@busydawn) reported

    @tescomobile It is frustrating that I can only contact via Twitter which is, of necessity, very slow

  • Adywebb Adrian Webb (@Adywebb) reported

    @nickjenner101 @tescomobile The other networks have always increased prices mid-contract whereas Tesco Mobile have never done that. Most of their customers can still avoid price increases if they want, but I doubt you’ll ever see a £4.50 sim deal now tbh - hard to make any money out of it at that price

  • A1ex11oyd Alex Lloyd (@A1ex11oyd) reported

    @tescomobile So the outcome is that @tescomobile can't do anything to help other than try to post another new SIM card via Royal Mail.Even though the previous 2 haven't arrived. @tescomobile store say they can't help.And it's left to me to phone back again.Rubbish service. No solution offered

  • andygboro Andrew Danby (@andygboro) reported

    @tescomobile Contacted customer services & had subsequent email saying not to contact them anymore as its been escalated & trying to be resolved. Sit tight and wait till Tesco mobile can be bothered. What's my wife's cancellation rights bearing in mind you've not honoured the contract?