Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 11/20/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveBroom1 Dave Broom 🏆🏆🏆🏆🏆🏆 (@DaveBroom1) reported

    @tescomobile I have no service. 3 other family members are fine. I was fine until I woken this morning. I have travelled 7 miles and no service all the way. I can't use my Tesco app because it needs to send me a code via text. Basically my phone is just a mobile music player atm

  • FayyazUK Fayyaz (@FayyazUK) reported

    @tescomobile, what a pathetic service/network you have. Last 4/5 days I have had no data, no voice calls, and no text messages. I did a big mistake joining you and leaving @ThreeUK . I cannot use my phone for any OTP purpose.

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I've requested on several occasions, but I haven't heard a thing. Hopeless service...

  • CalumTurnbull CALUM TURNBULL (@CalumTurnbull) reported

    @tescomobile I have not had a phone service since approximately 14:00 this afternoon

  • BinoR1983 bino83 (@BinoR1983) reported

    @tescomobile any news on when you're network is back up. Disgusting service. My mother has missed important hospital calls because of this. She's an elderly lady and was told to upgrade only to get a phone with no network 😒

  • yoojungsqueef knickerbocker glory (@yoojungsqueef) reported

    @tescomobile no1gaf get o2 to fix ur ******* phone masts

  • DanJBeddoe Dan Beddoe (@DanJBeddoe) reported

    @tescomobile Hi I've sent a DM regarding an issue with my network. Keep getting a pop up on my phone asking me to sign into network. Cant access the Internet via mobile Internet at all.

  • jimmad1 paul madigan (@jimmad1) reported

    @tescomobile purchased your iphone 13 club card deal in Nov 22, paid in full. Received a bill last month for over £200, numerous attempts to resolve in chat advised to cancel dd via chat as it's a known error, have today received threatening letter. Ombudsman will be notified.

  • deansalford84 Dean (@deansalford84) reported

    @tescomobile the signal at home is very bad after a year of being fine. Can you please help me?

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile Your customer service is appalling. There's no route to speak to a person of authority. Going onto one month without our telephone number being ported over. I need a deadlock letter ASAP! I want to take this up with the Obudsman. It's the WORST service ever!