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Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _sopphh96_
    soph❤️‍🔥 (@_sopphh96_) reported

    @tescomobile any reason as to why my 4G keeps switching to 3G when I’ve got signal and used to get 4G in my room? I’ve tried resetting the network settings but it still happens

  • MuzzaRobbo
    Murray Robertson (@MuzzaRobbo) reported

    @tescomobile Hi. I've just been speaking to your tech support about getting a replacement 5G capable sim card. He told me that the phone might stop taking calls until it arrives (up to 2 days). That's useless - is there really no way of replacing the sim without losing service?

  • FrozenBadger
    Frozen Badger (@FrozenBadger) reported

    @O2 bizarre that your cancellations make no retention attempts. 15 years on and off with the network and don’t seem fussed about losing customers at all. @tescomobile what’s the quickest way to pick up a sim!?

  • robertstenner
    Bob stenner (@robertstenner) reported

    @tescomobile I have ordered a SIM Card and the RM Tracking tells me it was delivered to the local sorting office on 13th Sep. It still seems to be there - I can't imagine this is due to any industrial action, and I have spoken to my postman the past 3 days. Help?!

  • renfrewcraig58
    Craig (@renfrewcraig58) reported

    @tescomobile Hello Liz. All the ones I tried did not load at all and the same for my partners phone. We both upgraded our phones only 3 weeks ago so expected better service.

  • _sopphh96_
    soph❤️‍🔥 (@_sopphh96_) reported

    @tescomobile I updated my phone to iOS 16 and now I have no signal whatsoever?!

  • _sopphh96_
    soph❤️‍🔥 (@_sopphh96_) reported

    @tescomobile I have no signal to be able to log in to the app to send myself the verification code to be able to log in to request a new SIM card with the same number

  • RossiCumbria
    MR (@RossiCumbria) reported

    @tescomobile when is the mobile phone service in Keswick, Cumbria due to be back on? It have been well over a week and 5 Tesco customers in our family have had no access to calls, texts, data, banking etc. Please advise and explain.

  • rabbitaway
    Rabbit Away (@rabbitaway) reported

    @tescomobile help ! I’ve forgotten both my account name and password what is ur phone number

  • speckken
    kspeck (@speckken) reported

    @tescomobile are there network issues in the Porthcawl area? My mobile signal has been non existent for most of the day