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Tesco Mobile

Tesco Mobile outages and service status in Castle Douglas, Scotland

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Castle Douglas, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • dhannington
    dean hannington (@dhannington) reported

    @tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin

  • DiscoveryAdam
    Adam (@DiscoveryAdam) reported

    @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please

  • cbowtrafsol
    Chris B (@cbowtrafsol) reported

    @tescomobile The private message link doesn't work?🙄

  • BroTurton
    Adrian Turton (@BroTurton) reported

    I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

  • GrahamStout4
    Graham Stout (@GrahamStout4) reported

    @tescomobile I haveSamsungA14 contract until Dec.. 2026. It is not an A14 4 or 5G. My no. finishes 701 & doesnt allow me 2 access external 4G. I got new Sim which I was told would fix issue. It didn't. I will not have Internet access 4over a year when I can eventually replace

  • Eyeofthebeerho1
    Eyeofthebeerholder (@Eyeofthebeerho1) reported

    @tescomobile is there a problem with the webchat function??? Won't open a chat.

  • cbowtrafsol
    Chris B (@cbowtrafsol) reported

    @tescomobile Private message link still not working, should I just give up with Tesco Mobile, close my existing account and find another provider?

  • Lardyner
    Alex (@Lardyner) reported

    @bt_uk @tescomobile I am disgusted by the way both companies have treated my dad. You let him pay obscene amounts over a decade and not bothered to check the service is right for him BT- £83pm for 17mbps Tesco- £13 for 500mb & 500min ABUSE of the digitally excluded & immoral!

  • FamilyThomas3
    Family Thomas (@FamilyThomas3) reported

    @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help