Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 02/16/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieLa94779509 Jamie Lamont (@JamieLa94779509) reported

    @tescomobile I have contacted your customer services regarding a fraudulent contract taken out in my name 5 times since the middle of February with no response! How can I contact your fraud team directly as this is impacting my credit

  • Grazer10 G:\razer 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Grazer10) reported

    @dwellsASN do you know that your tweet about @tescomobile and their terrible decision to cut the value of clubcard vouchers against bills is on Money Saving Expert? Fame!

  • IamAshleyElsdon Ashley Elsdon (@IamAshleyElsdon) reported

    Hello @tescomobile your service seems to have dropped multiple times in the last few days. What’s going on

  • MuryB3 Mury B (@MuryB3) reported

    @tescomobile I’m afraid that’s just not good enough Callum - I’ve been paying for a service I’ve not been receiving for over a week and my daughter (whose phone it is) has been left vulnerable with no means of communication as old SIM is faulty. Was told SIM had been sent a week ago.

  • JennyAKoenig Jenny Koenig (@JennyAKoenig) reported

    Hello @tescomobile any ideas why my phone won't work in Australia even though it worked in Singapore? I tried to log in to my account online but it (tries to) sends a text with a code which doesn't arrive because the phone isn't recognising the local network so I can't login 🙄

  • GardenLockdown The Lockdown Garden (@GardenLockdown) reported

    Hi @tescomobile can you please provide the phone number for your fraud department. My partner tried to contact them regarding an account opened in her name and was refused access without giving extensive information that could itself be used for fraud. Do you see the problem?

  • JamieLa94779509 Jamie Lamont (@JamieLa94779509) reported

    @tescomobile I have contacted your customer services regarding a fraudulent contract taken out in my name5 times since the middle of February with no response! How can I contact your fraud team directly as this is impacting my credit

  • IJKS Tess (@IJKS) reported

    A little tight that #TescoClubcard point are no longer going to be worth double on @tescomobile. I doubt I’m the only person who really relies on this little extra help each month. It’s these things that keep customers with you, @Tesco. All you’re doing really is pushing us away.

  • tweetclix Clix (@tweetclix) reported

    My daughter has a @tescomobile PAYG sim. New top up lasted one day now she can't even make phone calls or text in an emergency. Could she have burned through 10GB? If you run out of data does that block calls too?

  • JamieLa94779509 Jamie Lamont (@JamieLa94779509) reported

    @tescomobile @BBCTheOneShow I have contacted your customer services regarding a fraudulent contract taken out in my name5 times since the middle of February with no response! How can I contact your fraud team directly as this is impacting my credit