Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 02/06/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    hi @tescomobile my phone hasnt had any signal since early yesterday (i think, it could be longer), ive tried restarting and the coverage checker seems fine.... i havent received a new sim card for my new phone yet either

  • beth_sarah89 beth sarah (@beth_sarah89) reported

    @tescomobile my phone signal, data and WiFi been dropping out this week,apparently due to work on line in #Banbury? There is no problem with my WiFi unit as husbands phone picks it up fine on a different network. I work from home self employed so will I be reimbursed income lost?

  • iangismo1986 Ian Jones (@iangismo1986) reported

    @tescomobile Any plans on gaining usage for esim compatability soon? Considering you use O2's bandwidth and they support already.

  • UsernameKIR Keep it real (@UsernameKIR) reported

    @tescomobile LU4 are Luton. That so slow and no worth to having a data pack.

  • AmiBrundle Cosplays Empress (Ami) (@AmiBrundle) reported

    @tescomobile Definitely did. Over a decade of being with Tesco mobile and we are offered basically £10 for being lied to, pushed around to phone DPD because in your own agent said they wouldn’t help us. Truly phenomenal customer service

  • EmilyFKent Emily Waterfield (@EmilyFKent) reported

    @tescomobile Hi Rob, I've done all of these. I was told on Saturday my phone would be dispatched Sunday and here today and told today there's been an issue, noones communicated anything to me about a delay and I've had to phone again and wait another 24 hours...

  • Phil_Sampson46 Philip Sampson (@Phil_Sampson46) reported

    @tescomobile just rang up customer service the phone line has really bad interference not good for anyone especially if there on to you for quite a while

  • timparrett Timothy Parrett (@timparrett) reported

    @tescomobile absolutely useless customer service. As a loyal customer with 4 devices and when advised to do something by their own staff they try and charge me nearly a grand! I need a manager to contact me ASAP!

  • DarrenSummers17 Darren Summers (@DarrenSummers17) reported

    @tescomobile I will send a PM, but what happens to the new SIM if/when I receive it? The customer services operatives I spoke to said it's not possible to use my old SIM once the new one is sent in the post? It means I still have an usuasable new phone.

  • itsyagirlkell kellie✨ (@itsyagirlkell) reported

    @tescomobile hi guys, I’ve had no service at all today only WiF. Are you able to help?