Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

1. 

   Phone (54%)

2. 

   Internet (27%)

3. 

   Total Blackout (14%)

4. 

   E-mail (3%)

5. 

   Wi-fi (1%)

6. 

   TV (%)

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Hazel (@HazelKLarkin) reported 6 minutes ago

  HUGE shout out to Matej, of @tescomobile 's customer services. Thanks to his help, patience, and ability to actually pay attention to what I was saying, I am no longer losing the will to live... (A problem going back to December is finally sorted!)

• Lois Addy (@TootHillMedley) reported 6 minutes ago

  @tescomobile. How many times do you expect me to respond to an email telling my my monthly mobile bill hasn't been paid, then when I try and sort it out in the supermarket, your help team say the payment method is set up, it'll all be fine? This is month 3 or 4 now. Unhappy!

• Joanna Piotrowska (@asia198) reported 7 minutes ago

  @tescomobile Its 16.02 and the problem is still there...cant have normal conversation as the connection dropping each few sec...im fed up it should be already fixed by now...

• Danielle (@MrsDanielleD99) reported 11 minutes ago

  @tescomobile So this gets better. @tescomobile know of existing problems with SIM cards that can’t show CALLER ID/no voicemail, can’t fix it and continue to sell contracts. Weeks for them to admit, still no fix. Forced to cancel contract now charged c£800 cancellation fee. Surely a joke?

• helenlp (@Drhelenlp) reported 15 minutes ago

  Not sure I updated on Dad’s problems w debt collectors acting 4 @tescomobile last week. Once I sent them Power of Attorney (he has dementia) everything was sorted out - mainly thanks to lovely Marie with their Additional Support Team. Debt & phone contract now cancelled.

• Ellie-Grace Cousins (@EllieCousins1) reported 17 minutes ago

  @tescomobile who haven’t solved the issue. I have now been without an actual number unable to call or text anyone for 3 whole weeks as you have now cut off my number! What are you going to do about this? I have gone through your complaints system and had no response (part 2)

• Fayyaz (@FayyazUK) reported 19 minutes ago

  @tescomobile, what a pathetic service/network you have. Last 4/5 days I have had no data, no voice calls, and no text messages. I did a big mistake joining you and leaving @ThreeUK . I cannot use my phone for any OTP purpose.

• Ellie-Grace Cousins (@EllieCousins1) reported 26 minutes ago

  @tescomobile YOU NEED TO DO BETTER! I have been a very loyal customer to you for 7 years, I have just started a new contract with you and you have messed up my whole number transfer! I have been into store twice and been on the phone 6 times to different people.(part one)

• Fayyaz (@FayyazUK) reported 26 minutes ago

  Hi Clair @clairefweir , I tried my best to resolve the service issue with @tescomobile cs, but every time I contact I have been given 24 hours to resolve the issue. Now I have 5x24 hrs promises, and I am out of service. Do you know how I can fix this? I need OTP for everything.

• Stevejay63 (@stevejay63) reported 26 minutes ago

  @tescomobile but as of yet, call waiting still not working. #uselesstesco