Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 03/09/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kerley73 Kerley (@Kerley73) reported

    Any contacts know anyone who has any clout @tescomobile to help get a number swapped after 3 failed sims, multiple calls and false promises now leaving my 17 year old without her phone now for 3 weeks Not 🤬 enough Literally fuming 🤬

  • DebbyJWatson Deborah Watson (@DebbyJWatson) reported

    @tescomobile …I am an existing customer please could you explain why there is a deal on line which offers 30GB for £11 (12mths) if you have a clubcard but your call centre state it is only available on 24month contract?

  • 0Pinger Pinger (@0Pinger) reported

    @tescomobile Turns out its your default DNS servers at fault, forced use of googles 8.8.8.8, once i did could get back online with no issues. Did a secondary test and rest back to default DNS and pack to pages not loading or timing out

  • Spikeymum1 christine 🇬🇧♥️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Spikeymum1) reported

    @tescomobile @BrettMallinder Please look into your fellow employee Mr rich j puttick . He has been tweeting that he wishes the Queen would die. Unless tesco support this point of view? Many people are very angry at his nasty tweets.

  • Quinnfallible mordecai stands (@Quinnfallible) reported

    @tescomobile I accepted the one month free usage because I was assured 100% that they had now solved my problem but it is still unsolved.

  • miss_vikki09 Vikki™ (@miss_vikki09) reported

    @Tesco need some help with a voucher and @tescomobile - anyone available please?

  • Quinnfallible mordecai stands (@Quinnfallible) reported

    Lost my phone and had @tescomobile put call barring on it. Found it again and still after THREE MONTHS they have failed it to get my phone working. I've called customer support 8 times. And all they've offered is one month free usage. Absolute joke.

  • wek04 Wendy Kimber 💙 (@wek04) reported

    @tescomobile having issue with connecting to Internet via my data, suddenly being asked for O2 password? Never happened before. And can't get onto chat either to try and resolve. Can send receive text/call. Any ideas?

  • iamfrankhon Andrew Fallon (@iamfrankhon) reported

    Hey @tescomobile you sent me my SAR request on a data stick but I don't have the password to open it. Could u provide? Also got my letter in as u have passed my debt to a third party. Ironically you would have been cheaper dealing with this as the FOS charge u £750 per complaint

  • Tom_MrE Tom Elliott (@Tom_MrE) reported

    @tescomobile and therefore cannot access our account online. I need to have the text go to a different number or email instead, this must be possible but today customer services have said it can’t and it can only go to the number associated to the sim!!!!