Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 11/22/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    The first customer care agent for @tescomobile transferred me to sales which was a waste of all of our time seeing as sales ≠ fraud

  • baldelectrician Stewart McLintock (@baldelectrician) reported

    Just left @tescomobile after 13 years, no point in staying if there is no USP. Off to a cheap virtual operator and reducing my monthly bill by 67% Would have been happy to stay but the pants level of customer service (abroad) made my mind up for me

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile I spoke to 2 of your colleagues on the phone this morning. The first one just got rid of me when he heard my problem. The second did all she could to help, but could only say, it’s a known problem & is being treated with highest priority! I need information .

  • Lauren_J1601 Lauren (@Lauren_J1601) reported

    @tescomobile is there’s network issue in South West Scotland just now? No signal for half the family all day, other half is fine 🤔

  • RazNazir Razwan Nazir (@RazNazir) reported

    @cymraesydwi @tescomobile That’s really bad …. Nowadays all the operators are trying to differentiate their services through customer journey and experience, yet it seems Tesco Mobile can’t provide the basics !!!!

  • RazNazir Razwan Nazir (@RazNazir) reported

    @cymraesydwi @tescomobile Poor service

  • IanDickerson Ian Dickerson (@IanDickerson) reported

    @tescomobile I live in Alresford. "A phone mast close to me isn't working" as your text says. It's not been working for almost a week. Was promised an update on 6th Jan. Have heard nothing. Please help?

  • jenjynx Jenny (@jenjynx) reported

    @tescomobile hi could you help, my phone signal is not working. Phone restarted, removed sim card and inserted again. Nothing! My sim card is fairly new. Any advice? Thanks Ps: my dad's signal is perfect. He's on tesco mobile too.

  • iburnett96 Imaan Burnett (@iburnett96) reported

    @tescomobile I have no network whatsoever not just data.

  • 1c18a29b54484b4 Veronica Scott (@1c18a29b54484b4) reported

    @tescomobile absolute horrific Customer "Care" - just commenced contract, wish i hadn't!!