Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 11/26/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • EstherKeziaT Esther Kezia Thorpe (@EstherKeziaT) reported

    @RogerSmith0909 @Soph1eJ @tescomobile My phone doesn't have any outstanding updates but still having signal problems!

  • smudgykins mandi southern (@smudgykins) reported

    @tescomobile Hi it seems this has now been set up but this does not help us upgrade until June by which time the clubcard offer has ended. This has never been an issue in the past to upgrade

  • moulding_nathan Nathan Moulding (@moulding_nathan) reported

    @tescomobile I'm tied into a contract until 2025,my network is disgraceful don’t get signal anywhere. I am really not happy paying what I pay per month for a service I’m not receiving its disgusting. I want money off my monthly bill or contract done.

  • CairnduffJim Jim Cairnduff (@CairnduffJim) reported

    @tescomobile Sorry Chris, but this is a very poor response from Tesco. People need to know what will offered regarding roaming,so they can make an informed choice to stay with Tesco or move to another supplier who is offering roaming.

  • RogerSmith0909 Roger Smith (@RogerSmith0909) reported

    @tescomobile It wasn't the signal it was due to the fact that an update needed installing. Please pass this onto your customers that are quoting similar problem with not being able to receive incoming calls, it works fine for me now. @o2

  • DaveAshton4 Dave Ashton (@DaveAshton4) reported

    @tescomobile Looks like there was local service issues with a few networks. All seems resolved now. Thanks

  • PamSSaunders Pamela Saunders (@PamSSaunders) reported

    @tescomobile Hi Chris Phoned customer service & they say there isn’t a problem. This happened on Sunday & they said there was a problem & it came back on in the evening. I can not be without my phone.

  • PamSSaunders Pamela Saunders (@PamSSaunders) reported

    @tescomobile I have had no service since yesterday. I am unable to contact my 87 year old mother & vice versa.

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported

    @tescomobile Great customer service to make my Mum wait at the end of the phone indefinitely, waiting for you to call, only for the outcome of the call to be generic advice that she has already followed multiple times to no avail. Stop taking your customers for idiots.

  • CheesyPeasAgain Ed English (@CheesyPeasAgain) reported

    Still waiting 9 days down and no contact from @tescomobile