Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 01/13/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KDivvyman Kevin divvyman (900) (@KDivvyman) reported from Borough of Torbay, England

    @tescomobile Is there a network problem in Devon . No service since this morning. 😢

  • Jakes_BlahDeBla JC (@Jakes_BlahDeBla) reported

    @tescomobile I want 2 contact Tesco mobile by email or form how 2 do this? or can U help?

  • LucyGinty Lucy Ginty (@LucyGinty) reported

    @tescomobile It’s now 2 weeks since my SIM stopped working and you promised a replacement within 3-5 working days. This is now becoming exceedingly frustrating and not the level of customer service I expected. Not even Santa managed to bring me one. Please sort this out ASAP.

  • cooltumble cool tumble. (@cooltumble) reported

    @tescomobile Got it all sorted. Tried via the online chat and that was awful. Took 40mins and they still couldn't sort it out. Called the number above and it took 5 mins haha.

  • Quinnfallible mordecai stands (@Quinnfallible) reported

    @tescomobile I accepted the one month free usage because I was assured 100% that they had now solved my problem but it is still unsolved.

  • pivo429 parvs (@pivo429) reported

    @tescomobile Hi Rob, no record if it on the repair track thing. I have called repair centre who said they have no update and that it must be the holidays that are causing a delay, but it was sent well before the holidays. Abysmal. I’m paying monthly for no service?

  • Hiralku65199089 Hiralkumar (@Hiralku65199089) reported

    @tescomobile Till nobody contact me. Its a really very bad seevice from tescomobile

  • iamfrankhon Andrew Fallon (@iamfrankhon) reported

    Hey @tescomobile you sent me my SAR request on a data stick but I don't have the password to open it. Could u provide? Also got my letter in as u have passed my debt to a third party. Ironically you would have been cheaper dealing with this as the FOS charge u £750 per complaint

  • Quinnfallible mordecai stands (@Quinnfallible) reported

    Lost my phone and had @tescomobile put call barring on it. Found it again and still after THREE MONTHS they have failed it to get my phone working. I've called customer support 8 times. And all they've offered is one month free usage. Absolute joke.

  • TinaHarkins Tina (@TinaHarkins) reported

    @tescomobile No I just thought that might be an issue. It’s the iPhone 13 mini I’m looking to upgrade to. I only need to pay £28 for an early upgrade