Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 03/15/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wave_wisdom New Wave Wisdom (@wave_wisdom) reported

    @tescomobile still having trouble understanding how in 3 minutes (11:30-11:33) I amassed 13 x 10mb internet usage charges at £1 a shot when the phone was plugged in the wall at home charging and I was twenty miles away. Help desk far from helpful.

  • Sheza96917426 Sheza (@Sheza96917426) reported

    @tescomobile No I didn’t ask for the number to be moved to a new network. I just wanted to contract to be ended. I was charged for 2 additional months after I requested the contract to be cancelled even though the sim was not in use

  • mackemkaz Karen Searle (@mackemkaz) reported

    Does anyone know what the problem is with text messaging at the minute, I'm sending texts and people aren't getting them and vice versa @VodafoneUK @tescomobile @EE

  • teresaptaszek Teresa Childs (@teresaptaszek) reported

    @tescomobile extremely disappointed, phoned up today to see if I could recontract with 1 extra gb data for same price and retentions unable to help. May have to go somewhere else at end of month.

  • AutumnPowell21 Autumn Powell (@AutumnPowell21) reported

    @tescomobile can someone help me please my bill has gone up to £74 for this month when I haven’t missed a payment etc

  • GardenLockdown The Lockdown Garden (@GardenLockdown) reported

    Hi @tescomobile can you please provide the phone number for your fraud department. My partner tried to contact them regarding an account opened in her name and was refused access without giving extensive information that could itself be used for fraud. Do you see the problem?

  • SaraMillar6 Sara Millar (@SaraMillar6) reported

    @tescomobile trying to purchase a phone online - after 3 unsuccessful attempts to pay I called my bank who told me Tesco haven't added the extra level of verification required after 14th March so my payments will never go through! Putting me off changing network despite good deal

  • budgiesmuggle45 budgiesmuggler45 (@budgiesmuggle45) reported

    @tescomobile @Apple @AppleSupport Thanks but i do all the things listed anyway which is why i know i have a failing battery on my relatively new phone. For a month now my phone is very low on battery after a day at work not using the phone. This was never the case. Wifi, bt etc turned off and screen dim.

  • mackemkaz Karen Searle (@mackemkaz) reported

    @tescomobile @VodafoneUK @EE Yeah my sister is getting them and she is on EE. It's not just happening to me either though my friend I'd having the same issue

  • thomasj32038359 thomas johnston (@thomasj32038359) reported

    @gaz1094 @tescomobile Reception has been crap all day 4g on and off ,what's happening.