Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 01/31/2026 16:10

January 31: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • flanaga Alan Flanagan (@flanaga) reported

    @tescomobile I know you can’t. I’m just shouting into the void constantly with this. Terrible customer service all round. No accountability from anyone at Tesco. Can’t even leave during cooling off period as my number is in limbo.

  • yabigeejit Dazzzlar (@yabigeejit) reported

    I’m not a keyboard warrior, slagging off poor service etc but after 8 calls, being cut off, promised a call back (still waiting, an hour late), Joyce, Dani, Jordan and Rachel are the epitome of totally garbage service, empty promises and total uselessness @tescomobile .

  • tori_tweets Victoria Hunt (@tori_tweets) reported

    @jellymalin It was reading a very similar story to this that made me switch after 25 years(!) from @VodafoneUK to @tescomobile. I now pay £11 a month. When I called Vodafone to terminate my contract they didn’t ask why. So sorry for your loss.

  • MukakiWorld Mukaki (@MukakiWorld) reported

    I've been with @tescomobile for 10 years, & now that my contract is ending and I want my phone unlocked, they're having all kinds of 'technical issues'. This isn't going to make me stay; if anything, now that I've seen your 'strategy', I'm looking forward to leaving.

  • NatskiNatski73 jamie lloyd (@NatskiNatski73) reported

    @tescomobile well it’s been almost 4 months and this piss pot company are still messing me around they’ve taken almost a thousand pounds out of my account for no reason even though I haven’t got a contact with them. Never ever take a contract out with is **** shower 💩

  • AleexM12 Alex (@AleexM12) reported

    @tescomobile apart from Wi-Fi I can’t get a stable connection on my new phone I got yesterday from you iPhone 14 pro max any help I’ve tried resetting re inserting SIM card to no avail driving me insane calls are dropping also.

  • asia198 Joanna Piotrowska (@asia198) reported

    @iamamyhunter @tescomobile I have the same problem in my area and its now for nearly one month... each single time they saying engineer is trying to fix the problem...i wouldn't be able to do nothing if i wouldn't have home broadband with different provider

  • safc4evaftm Marvelous (@safc4evaftm) reported

    @tescomobile I wonder if there is any eta for resolution to the issue facing some new customers. SMS and Mobile Data not working. Joined with my partner on 04/01 and not been able to send SMS or use mobile data. Reported the issue to the network. Awaiting updates.

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile Thank you Liz! I got an update this morning to say they won’t be in touch for the next 5 days unless it’s fixed so looking like a longer term issue 🥺

  • DanniRobertson Danni (@DanniRobertson) reported

    @tescomobile we have phoned and haven't been able to speak to a manager once and asked for this to he escalated twice. My gran had an accident yesterday when she was vulnerable and on her own resulting in a bad facial injury and she was unable to call any family as she had no se