Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 03/10/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • harjybop Harjit (@harjybop) reported

    @tescomobile Hi can I check what time your team is open until? I know still time to 1800 but phone still not working and I have a feeling it won’t work.

  • job1406 jo blackburn (@job1406) reported

    @tescomobile switched to you from Vodafone, my number switch “happened” yesterday. However I can not received calls! I have used the chat system twice now for help but I am still waiting for this to be rectified. Please can I have an update? I have received no response so far??

  • Syd15_Gema Gema Díaz González (@Syd15_Gema) reported

    @tescomobile Tried to top up & encountered an error, I spoke with an agent on live chat and they tried to top up on their end but they couldn’t either. Told me to go to the shop & buy a top up but I’m abroad, so I can’t, what can I do? When will the issue be resolved?

  • Hannah_Parker_x Hannah Parker (@Hannah_Parker_x) reported

    @tescomobile my phones saying it has no service & I can’t do anything. I’ve tried resetting it & taking out my SIM but nothing. Ive been at home and work where I always have service and I’m getting absolutely nothing.

  • Hannah_Parker_x Hannah Parker (@Hannah_Parker_x) reported

    @tescomobile There are reported issues at my home address but none at my work address and the issue began at work.

  • TablaUK Manish Parmar (@TablaUK) reported

    @tescomobile Can someone contact me regarding an issue I have. It relates to calls being made that I'm charged without actually making them.

  • Kryptonliveson Chris Hoskins (@Kryptonliveson) reported

    @tescomobile They treat my friend with no respect vodaphone that is

  • harjybop Harjit (@harjybop) reported

    @tescomobile Ok I have down that. #i will go and buy another sim to use. As I can’t make calls

  • drjonathan77 Jonathan R (@drjonathan77) reported

    @tescomobile @Tesco There is nothing on their website referring to sim-free phones. Never mind, I'll got to Carphone Warehouse, they do them.

  • therouge1 Dan R (@therouge1) reported

    @tescomobile took out a Sim Only 12M contract a few weeks ago, still waiting for my text/email for the 6M free Clubcard Plus promo you are running. Spoke to CS on 4th April who send he was manually sending the invite, but still nothing... Can you help? Thanks