Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 12/29/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Caz1001Webb Caroline Webb (@Caz1001Webb) reported

    @tescomobile But I’m on your network now. We established that earlier! I don’t think you did the transfer properly. Try telling Vodafone!

  • petec_music Pete Carroll Music (@petec_music) reported

    @tescomobile Theft. Tesco thieve from customers. I dont have access to the phone, my son has it. Your live chat isnt working, your Developers know it, your Cust Service centre is aware, they have a backlog. We'll be changing supplier. ShiTesco

  • DaddyDee__ 🄳🄰🄳🄳🅈🄳🄴🄴 🎮 🏁 (@DaddyDee__) reported

    @tescomobile Hi, I've just upgraded my contract and the first payment has come out. I've been charged too much. Please help.

  • SueC1907 SueC (@SueC1907) reported

    @tescomobile Hello Laura, apologies for not responding earlier, have been working so away from social media. Am pleased to say signal restored this morning although I had to switch the phone off & back on again first. Thanks for taking the time to reply though.

  • arkhdrauth Rayn (they/them) (@arkhdrauth) reported

    @tescomobile I am currently using the live chat and have been told that they cannot find out the reason that my name change has been actioned. They have told me that they will send out a new form but I cannot see how this will solve the issue if I have already taken that step.

  • Snpokemon09 SNPOKEMON (@Snpokemon09) reported

    @tescomobile coverage is shocking & appalling- I’m in a town centre you’d expect coverage to be strong. If connected to home wifi that’s fine -if I go out & try to use data & FaceTime - very unreliable/poor connection constantly. I’m paying for a service your not providing!

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile Thank you Maria. But 3 times I was assured via your online chat service from your experts there is no problem to activate the SIM card.Then I don't understand how the Tesco Mobile company is working.I spent money at Tesco on mobile phone with SIM so I expected a bit of service.

  • wendysav Wendy Savill (@wendysav) reported

    @tescomobile utter disgraceful customer “service” this afternoon. We have a charity mobile phone that is a number people in crisis use. It had a software update then stopped working. Two phone calls and 49 minutes later, we still have no CHARITY phone.

  • Ewantweet Ewan Cameron (@Ewantweet) reported

    @tescomobile No issues according to that. She’s AB15 6HE. She’s been trying to call all morning but message says it’s too busy so try later. Any ideas?

  • arkhdrauth Rayn (they/them) (@arkhdrauth) reported

    @tescomobile I find it unbelievable that the Passport Office has been able to complete my name change faster and they're notoriously slow.