Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 01/16/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHaycraft1 James Haycraft (@JamesHaycraft1) reported

    @tescomobile Bit weird everyone else's I'm seeing including right next to me is fine. Maybe I'm on the wrong network

  • JamesHaycraft1 James Haycraft (@JamesHaycraft1) reported

    @tescomobile has **** service at ascot races

  • Doglef_ Doglef (@Doglef_) reported

    I’ve never dealt with a more incompetent and useless customer service than the @tescomobile service. I’ve had half a dozen issues in the last 3 weeks and none have been resolved. Had to get 2 new SIM cards and even changed my number to resolve network issues #useless #tescomobile

  • peden97 stephen peden (@peden97) reported

    @tescomobile I’m having terrible issues at the moment with your network which have been ongoing for almost 7 months now, I’ve been calling up and had the phone cut off on me multiple times😡 however you are still happy to charge me £50 per month

  • _HinduTimes ryan (@_HinduTimes) reported

    Dear @tescomobile your customer service and complaints process is absolutely abysmal. You have left a mark on my credit file over £26. This is affecting my ability to get a mortgage. It is completely out of order.

  • garyw33 Gary Wallace (@garyw33) reported

    @tescomobile my nephew is having serious issues with his phone connection for over 7 months now. He's getting no where with customer services. They keep ending the call when he asks to speak to a manager regarding this. Is this the way you treat all customers??

  • JamFirstQueen JamFirstQueen (@JamFirstQueen) reported

    @tescomobile trying to get hold of customer service is like trying to drink soup with a fork. Absolutely appalling customer service. Roll on when my contract expires and can go elsewhere!

  • Ellie04744445 Ellie (@Ellie04744445) reported

    @tescomobile Nope, you cut me off so couldn’t text, access my account or anything. Got fed up of empty promises from customer service, tried to work with you guys for well over a month to get it resolved. I was a customer for 10y, I won’t be back @Tesco

  • MarkPerks2021 Mark Perks (@MarkPerks2021) reported

    @tescomobile just spent 10 mins on the phone and getting know where with customer services. How on earth do you get someone who listens and understands what you are explaining ?

  • Happytoberight Need to Know (@Happytoberight) reported

    @tescomobile Sorry, a phone mast close to you isn't working. To fix the mast, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. In the meantime, you might have some trouble with your calls, text & data. We’ll update you by Wed 22nd February 2023.😡