Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 03/06/2026 12:30

March 06: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasHCarson1 Thomas H Carson (@ThomasHCarson1) reported

    @tescomobile outgoing calls not working. Started yesterday. Partner's phone, also Tesco, working. Need to call surgery. Will borrow but two consecutive days is most unusual.

  • BigTallTweets1 The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported

    Apparently it is OK that @tescomobile keeps customers without service since January & into March then fob them off with a standard mass text response. Still collecting payments too. No compensation from a company which predicts profits of 2.5 billion this year. #VeryLittleHelp

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Hey Harry - get your Customer Relations people to phone me. For info your Customer Relations people don't take incoming calls.

  • Jon2175 John H... (@Jon2175) reported

    @tescomobile Still nothing. No responses. No fix. 5 days to investgate by tech team. Who you state may not be able to fix. Moving a number from O2 to you, the same network, and you can't resolve. Like I've seen quoted on here by others, 'avoid' the service is shocking. @clairefweir thoughts?

  • rrosewarne RRosewarne (@rrosewarne) reported

    @tescomobile That’s not what the email says…. It says my prices are going up by 14.4% I’m a club card customer #tescogreed

  • Radz7777 Radz (@Radz7777) reported

    @tescomobile stopping price freeze as out of contract and applying a 14% increase, whilst removing home from home and clubcard rewards 3x, are you joking? Awful sales strategy and customer service. I’ll be requesting my PAC and leaving shortly.

  • Kez671 Kez67 (@Kez671) reported

    @tescomobile after seeing how useless you are with customer service via a third party having issues for weeks, I would never switch to your service and certainly would never recommend you to anyone else, potential customers take heed of my warning.

  • _HinduTimes ryan (@_HinduTimes) reported

    @tescomobile Service continues to be absolutely horrendous. No complaints process at all. It is embarrassing.

  • AnnWalk21456111 Ann Walker (@AnnWalk21456111) reported

    @BigTallTweets1 @tescomobile I just think they are all taking advantage Mark it’s doing my head in! The service charge on my flat was being increased by £90 a month! I went through the accounts and they were incorrect and I got it reduced by £30 but it’s still crazy xx

  • Radz7777 Radz (@Radz7777) reported

    @tescomobile @rrosewarne Whereas previously you never increased the contract price even when out of contract, so why the change? Rewarding clubcard customers is nonsense too given you ended the 3x Rewards. Been with you 15+ years, but will be leaving shortly.