Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 11/20/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsJam05 Jenny Mair (@MrsJam05) reported

    @Tesco please can you resolve the issue with the favourites on the @tescomobile app as all tge favourites are out of order

  • PhilWarrington Philip Warrington (@PhilWarrington) reported

    @tescomobile Been a customer for 5+ years, your coverage needs to improve. I know you use o2's network but I'm close to paying up contract and moving.

  • mbw7mbw7 Mattbw7 (@mbw7mbw7) reported

    @tescomobile trying to sort a phone del' customer service from you & DPD is shocking. DPD lied about del 12/2 then when rearranged for 14/2 which I had email conf' they decided to send back to you. Now cancelling order and shopping elsewhere.

  • CullenLeonard pompeycrew (@CullenLeonard) reported

    @tescomobile I my complaint with Tesco's is that when I took out my first contract, it was not made clear to me by Tesco's or Asurion that a replacement phone could be a second hand phone for which I had to pay the excess as well. I would rather of had my phone repaired.

  • Kelly__1993 Kelly-Marie 💕 (@Kelly__1993) reported

    @tescomobile @AshleyS91003068 I’ve just tried that and still no signal. I had one bar but it’s gone again.

  • Elizabeth_Mc74 Donna Elizabeth McLean (@Elizabeth_Mc74) reported

    @tescomobile I've been a customer since 2014!! Doesn't any communication work between colleagues? Simple enough to see the dd is set up for one mobile and no requests to cease the number remaining. It takes 2 hours to get anywhere I'm in need of you to take the dd . Not pester son for money.

  • MrsSykestw2022 Rosie Butcher (@MrsSykestw2022) reported from Ashford, England

    @tescomobile my sim card is not working properly today

  • AshleyS91003068 Ashley Shaw (@AshleyS91003068) reported

    @tescomobile when will service be restored in Hastings ? We have no signal or mobile data available !

  • ClaireREvans Claire Evans (@ClaireREvans) reported

    @tescomobile why have I had no network all day?

  • MillennialTweet Andrew Fitzgerald Henck (@MillennialTweet) reported

    @tescomobile Spend 30 min unsuccessfully trying to load a new payment card online. Error message prompts me to call Customer Support. They tell me they can't do anything. Go back to square one. This is not a good system. Basic transactions should be easy!