Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 02/09/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ZoeHRStubbing Zoe Stubbing (@ZoeHRStubbing) reported

    @tescomobile can a complaints manager call me regarding a very rude Conversation I’ve just had with your complaints advisor will. It’s my fault coverage is bad in my area and despite me being promised a solution yesterday it’s been taken back.

  • ksmith142skyco1 ksmith142 (@ksmith142skyco1) reported

    @tescomobile Whatever you do AVOID TESCO mobile! Terrible customers service and they will sell you a faulty phone in December but do nothing about it not working within a month. They think it’s okay to leave me without a mobile or anyway of contacting my family in a pandemic! @Apple @tesco

  • glenfield4 David Walker (@glenfield4) reported

    @tescomobile how do. I get in touch? We are in lockdown and have had “No Service “ for over a week and cannot make or receive calls

  • willowstamford Jessica (@willowstamford) reported

    @tescomobile Hi. I want to unlock my phone from the network to resell. How do I do this? Thanks

  • mickcasey2015 mick (@mickcasey2015) reported

    @tescomobile can’t top up what’s the problem

  • ksmith142skyco1 ksmith142 (@ksmith142skyco1) reported

    @tescomobile @tescomobile @apple faulty phone within a month of purchase that no one is willing to solve. Known fault with the iPhone 11 but no customer service from Tesco disgusting

  • JamieSearl7 Jamie Searl (@JamieSearl7) reported from Bedworth, England

    @tescomobile Went there they was sat on their phones playing some golf game , sad they had been dead since opened 👍 great help

  • Jennywhitt2 Jennywhitt (@Jennywhitt2) reported

    @tescomobile fab customer service answering the call to say the lines are closed phone back tomorrow!!!

  • CorbyMason1 Corby-Shirelle Mason (@CorbyMason1) reported

    @tescomobile Hi is tesco down? I’m trying to make calls i have full bars but it keeps saying call failed

  • Stephen_G_Miles Stephen Miles (@Stephen_G_Miles) reported

    @tescomobile Hi.. What major network is Tesco Mobile using and if i get a monthly unlimited data sim only contract, how much data am i allowed to use as a hotspot. Regards Stephen