Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 03/17/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMKN10 MK (@TheMKN10) reported

    @tescomobile Sean when we call, the call disconnects as soon as we select option 1 for payg. The same things happens with the pay monthly option, so we don’t even get to the stage we can go to “all other enquiries”. Is there any other way we can get help please?

  • Jords_1997 Jordan (@Jords_1997) reported

    @tescomobile I tried to book a repair but I wasn’t able to because of some issues

  • luppies1 Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile Surely Tesco board has the financial abilty and brain power to implement a system where a new sim will deactivate an old sim when activated ensuring the customer has continuation of service for which they have paid for? Or in 2020 is this a ambitious goal in the distant future?

  • LanaArt19 LanaArt (@LanaArt19) reported

    @tescomobile Updated my phone uninstalled and reinstalled app, still the same problem

  • luppies1 Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile Yes... 11am daily.. when i told your customer service yesterday morning that xmas post can't guarantee delivery. She wasn't interested. Told i must just wait.

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England

    @tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨

  • runyourmouthoff Mairtín (@runyourmouthoff) reported

    @tescomobile is the network down I am getting no signals

  • Jords_1997 Jordan (@Jords_1997) reported

    @tescomobile I booked a repair a few months ago but I had to cancel as I had put the wrong address. I would try to call that number but the reason I want a repair is because I can’t hear anyone when I make calls if that makes sense?

  • halesowenman Martin Tromans (@halesowenman) reported

    @jean501 @tescomobile Hmmmm, locked down....I’ll have to turn off the Wi-fi in order to benefit. Nice try though.

  • smperry_uk Steven Perry (@smperry_uk) reported

    @tescomobile Okay, thanks. It would be great if you do support it at some point in the future.