Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 12/01/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RussMcKernan Russell McKernan (@RussMcKernan) reported

    @tescomobile Please don't frustrate me more! DPD asks me to sign in! The collection number given by Tesco last monday was not recognised by DPD. Meanwhile another day passes and not even the courtesy of an email from Tesco Customer services. NOT HAPPY.

  • jw_consults james wilson (@jw_consults) reported

    Hello @tescomobile - is your webchat not working? Can't get through to anyone, human or bot

  • 1872Davie Davie (@1872Davie) reported

    @tescomobile your mobile data coverage for customers in the area I work is nothing short of an absolute insult. Scandalous service.

  • Ewok_Rachael Rachael (@Ewok_Rachael) reported

    @tescomobile Still no fix :-( I’m just being asked to wait 24 hours by one person over email, 5 days by another over twitter, and still no firm update as to what has gone wrong and how/when it’s actually going to be resolved.

  • jess_molloy Jess Molloy (@jess_molloy) reported

    @tescomobile I keep checking that and it just says there’s a problem with a mast. Unacceptable having no signal for such a long time 😞

  • jess_molloy Jess Molloy (@jess_molloy) reported

    @tescomobile Any update on when my signal is going to return? Had no signal for over a day now. Phone is useless unless connected to wi-fi 😩

  • blacktxorange 𝕮𝖍𝖑𝖔𝖊 (@blacktxorange) reported

    @tescomobile Not when a phone mast is down for days and you have no backup for your customers. Nor is there an announcement to let customers know of the issue, I had to find out myself. I've not been able to receive or send calls/texts or use my data for 4 days now.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported

    @tescomobile can some one contact me. Please. My Mum has no mobile connection and your customer service isn't helpful. Thanks.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • Dawny_D1 Dawnie 🙏💗🙏 (@Dawny_D1) reported

    @GeorgeMonbiot @VodafoneUK So very to read all this How distressing & unnecessary! No one should be put in this position after a bereavement! When my dear Mum passed away she had a little phone with @tescomobile & I can't praise their customer service enough sorted within 15 mins & a lovely email received.