Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 02/01/2026 12:25

February 01: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sconnorswrites Seán Connors (@sconnorswrites) reported

    @tescomobile It doesn't help seeing silly ads apologising for other companies when there are better deals out there.

  • funktifeyeno Derek Smith (@funktifeyeno) reported

    @tescomobile I have 3 mobiles with you and all are suffering slow internet speeds in the last week. Usually quite fast, but has really slowed down, sometimes pages not loading. Are there any ongoing issues????

  • inthegaarden Paula (@inthegaarden) reported

    @tescomobile This is why I’ve stayed with Tesco for many years. Left O2 for hiking my bills mid contract, Tesco have never done this 👍

  • sconnorswrites Seán Connors (@sconnorswrites) reported

    @tescomobile The account holder requested my name to be added - twice. She was assured that it had been added. It's a very poor reflection on tesco that you agreed to do it and didn't. It's the Ryan Air kind of service. Try to make it our fault. If its possible it should've been done by now.

  • BennettArron Bennett Arron (@BennettArron) reported

    @tescomobile Over an hour. Twice. And it's very, very important. Shocking service.

  • Insomniac_LIVE Zombieac (@Insomniac_LIVE) reported

    @tescomobile Trying to push for the most expensive deals as they don't care about customer satisfaction. And they always told me that the phones they pick out have "good cameras" and are reliable LMAO. Educate your staff. And stop trying to rip your customers off.

  • quintonblues VINNI3 (@quintonblues) reported

    @tescomobile My only option is to pay phone off and return to my old provider. Not a great business service.

  • David76866940 Dr Zeus (@David76866940) reported

    @tescomobile Hi Jade, forgive me, as I was actually being facetious, as I know you provide a service off the back of @O2's network. What I find strange is how your marketing people got permission to rubbish the O2 network, when you are promoting your brand off of it?

  • David76866940 Dr Zeus (@David76866940) reported

    @tescomobile Oh really! I'll be honest with you, it doesn't sound that way to me. I work in telecoms but not affiliated with any network but when I heard the advert, I was a little surprised and had to ask the question.

  • Macrike Macrike (@Macrike) reported

    @tescomobile I’ve been with @ThreeUK for almost two decades and never had the price of my contract change mid-contract. I had no idea companies did this.