Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 01/19/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Elite91X Liam (@Elite91X) reported

    @tescomobile Mad back in the day £20 for flagship phone on contract now wee are willing to pay £50 £60 or pay over £1000 to buy it out right. If wee all stoped buying they would be forced to bring down the prices

  • david42762383 david 🌸🌸 (@david42762383) reported

    @tescomobile Your Tesco phone help people are useless I rang twice and both times the young ladies didn’t know what the minimum top up was kept me on hold for ages why don’t you train your staff on product Knowledge What’s going on your staff used to know all about TESCO MOBILE

  • AnnReyn75876642 Ann Reynolds (@AnnReyn75876642) reported

    @tescomobile I don't care what other Networks have spent..Just put more masts up so we can actually have the 99% coverage you keep promising! Usually signal is rubbish and every time you say there's an issue locally which the Engineers are sorting out! Every time?

  • wri23272806 John Wright (@wri23272806) reported

    @tescomobile Can you help been trying to get club card renewed for months emailed called, helpless. I put one digit of phone number wrong and it won,t let me order no help, no clubcard lost lots of savings thinking time to stop shopping at Tesco cause you don,t care.

  • Nanazolie Anne Weber (@Nanazolie) reported

    @tescomobile is there an issue with outgoing calls? I can use data, receive calls but the outgoing calls are dropped before the dialling starts. Thanks

  • yaropram Yaropram Cilbasy (@yaropram) reported

    @tescomobile I cancelled my contract and returned the phone within the 14 day cooling-off period and you still charged me £1000. Ruined my credit rating and gave me a customer contact number which didn't exist. You're lying scumbags.

  • dunkbt DBT🇬🇧🇬🇧🇬🇧🇬🇧 (@dunkbt) reported

    @tescomobile You do not have network infrastructure to invest in. You are just a billing company.

  • DanLeePadgett Dan Lee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@DanLeePadgett) reported

    @gordonkerfuffle @tescomobile Completely agree. That's why I just switched away from them. Too many poor reception areas. The incentive to stay was apparently to use Clubcard points towards new deal. Ermmm, no, that's not an incentive, thats just a way to ringfence someone to shop at Tesco.

  • Thriftmaster2 Thriftmaster (@Thriftmaster2) reported

    @tescomobile @AnnReyn75876642 Tesco don't have a "physical" network, Tesco mobile is just rebranded O2, same as giffgaff, same as sky mobile.

  • lukey_avfc lukey_avfc (@lukey_avfc) reported

    @tescomobile I've been promised phone calls and texts when u get stock and I've had none I've been waiting since the pre register just a joke how u treat ppl who have been waiting nearly a month to other who haven't been waiting