Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 11/30/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • liam_onlyfans Liam G (@liam_onlyfans) reported

    @tescomobile Why don’t you help your paying customers too Im spending thousands and you can’t even give me a phone that works and your customer service is rubbish

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile Also, I have never received any texts from this number. How will sending STOP help? I don’t receive texts. I don’t understand how I can be billed for this, when I don’t receive or send texts to this number. How is it possible.

  • MyWords2021 Michael Chandler (@MyWords2021) reported

    @tescomobile Just under 4 hours talking to customer services about PAC number & unlocking. Constantly cut off and not called back by a team who would have trouble spelling the word 'A' So delighted to leave this joke company

  • CartersCollecta CartersCollectablesUK: AntiquesAreFun (@CartersCollecta) reported

    Hello @tescomobile - my husband's having a few problems with credits on his mobile phone and doesn't know how to solve them. Can you give me a contact number for him to call?

  • MartindeakinMd mar dea (@MartindeakinMd) reported

    @tescomobile Yeah the problem is the master number needs to be my number but alas I'm not with Tesco. Don't worry Rob managed to log in and get PAC codes sent to relevant phones. They in turn will text them to me!

  • ian_douthwaite ian douthwaite (@ian_douthwaite) reported

    @tescomobile Hi, I am Ian Douthwaite, a Tesco Mobile customer Tel no: 07783929996. Can you please tell me when I can leave and or upgrade. Thanks Ian D

  • markhewitson1 mark hewitson (@markhewitson1) reported

    @tescomobile you need to sort stock availability interface with website out. Not for the 1st time in last few weeks I've just wasted an hour watching my basket freezing during upgrade. And it's because you don't have the phone in stock despite what your site shows. Pants service.

  • dee_dee_graham Dee (@dee_dee_graham) reported

    @tescomobile Returned unopened within the 14 day cool off period in June! 2 months later you took £544 from my account. Receipt of the phone wasn’t recorded. I received letters every month perusing me money. Nov late payment was issued and I now had bad credit. I want this sorted

  • gomark Mark! (The Herald Angels Sing) (@gomark) reported

    @tescomobile Hiya. O2 working on a mast near me - zero signal for 9 days & it's just been extended by nearly another week, with no exaplanation or warning. Can't log in anywhere as I use 2FA. Getting quite urgent, can't be completely cut off this long. Who do I speak to, and how?

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile Hi what is the telephone number for your department that deals with scams? I have unauthorised premium texts on my bill & no one at your customer care seems to be able to help except to block the number. I wish it to be investigated.