Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 02/25/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianMonnery Adrian Monnery (@AdrianMonnery) reported

    @tescomobile you are a sham. Awaiting new sim. You cut me, a disabled person, off before the sim arrived. Have to contact my medical team. Your response wasn't very good. Shall I post the conversation on here for all to see what you are like? Never listens or understands

  • velse Steve Allen (@velse) reported

    @tescomobile @giffgaff Didn’t let me know the card expired, wouldn’t let me update payment details. This is for my mum’s emergency phone, so it’s crucial that it works in a pinch.

  • gaynormurphy1 Gaynor Murphy (@gaynormurphy1) reported

    @tescomobile Still waiting for a response regarding the non-delivery of a new phone........after EIGHTEEN days. Abysmal service

  • JeanRochford Jean Rochford (@JeanRochford) reported

    I told her I won't be coming back to get petrol with them anymore, and I have decided to not stay quiet and put it out there just how TESCOs treats its customers. I made a mistake and just needed help to put it right they couldn't be bothered @tescomobile thats the closest

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported

    Hey @tescomobile did the new strong customer authentication rules that were originally due in March 2021 catch you by surprise? Because your website isn't accepting credit cards. Oops!

  • sleepyjenstar Jenny K 🌺 (@sleepyjenstar) reported

    @tescomobile is there signal issues hu17 area? Having a lot of issues lately

  • Tom_brs Tom S (@Tom_brs) reported

    @tescomobile Don't now of anyone else having issues. Tired the sim in my pixel 6 but it didn't work at all. Putting it back in the iphone it says no service before eventually connecting to 3g

  • MattSmi52916837 Matt Smith (@MattSmi52916837) reported

    @tescomobile ive sent you direct message about sim not working, can you please help

  • Tom_brs Tom S (@Tom_brs) reported

    @tescomobile Tried Sim in 6s. That only gets 3g from you. Three sim in SE gets 4g. Number associated to sim however was previously on a phone that never used data. Another android phone (haven't swapped sim) with you has 4g

  • drhazemlashin Hazem Lashin (@drhazemlashin) reported

    @tescomobile my mobile data is very slow and sometimes stops all together. Can you help?