Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 01/12/2026 17:45

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @paulrdon @tescomobile I would cancel Paul! Network is poor all times, I’ve been trying to resolve for nearly 12 months! But am tied in now unfortunately

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    The first customer care agent for @tescomobile transferred me to sales which was a waste of all of our time seeing as sales ≠ fraud

  • jenjynx Jenny (@jenjynx) reported

    @tescomobile hi could you help, my phone signal is not working. Phone restarted, removed sim card and inserted again. Nothing! My sim card is fairly new. Any advice? Thanks Ps: my dad's signal is perfect. He's on tesco mobile too.

  • IanDickerson Ian Dickerson (@IanDickerson) reported

    @tescomobile I live in Alresford. "A phone mast close to me isn't working" as your text says. It's not been working for almost a week. Was promised an update on 6th Jan. Have heard nothing. Please help?

  • GarfieldTheCa15 GarfieldTheCat (@GarfieldTheCa15) reported

    @tescomobile I've referred it to the ASA who I'm sure will be in touch with your organisation. In the meantime it's a joke that you cannot yet say what you will be charging in terms of roaming for this summer. I'm a current customer and am holding off renewing *any* of the 4 contracts I have

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile come on just when think i might get problem resolved we take two steps back, have got from having the wrong number, to now having no ability to make or receive calls and no net might as well carry a brick than a phone . For god sake how difficult is it

  • RazNazir Razwan Nazir (@RazNazir) reported

    @cymraesydwi @tescomobile Poor service

  • iburnett96 Imaan Burnett (@iburnett96) reported

    @tescomobile I have no network whatsoever not just data.

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile when will you fix the “problem” you have migrating nos Tesco mobile to Tesco mobile. 20th of Oct 22 I upgraded & you still haven’t fixed it. Don’t use the word escalate or your problems a priority. It clearly is not.

  • cathleenc_ Cathleen Clarke (@cathleenc_) reported

    If your looking for a new phone/phone provider, don’t use @tescomobile. My new phone has been without signal for over a week - making life really difficult. Really difficult to get by without a phone 😡😡😡 #tesco #tescomobile