Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 11/24/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasB69401579 Thomas Burke (@ThomasB69401579) reported

    @tescomobile @Michell17991126 Your website is crap. Showing availability which doesn't exist.

  • hollywood7455 David Byers (@hollywood7455) reported

    @andyhall2171 @tescomobile So sorry about that,I have had similar issues like that before,but smartcr4ck on Instagram helped me out,he’s a genius

  • Funkybert Caroline (@Funkybert) reported

    @tescomobile Hi thank you for responding, we were just shocked by how rude he was. My mum has decided against upgrading with Tesco.

  • AlexandraHarris Alex Harris (@AlexandraHarris) reported

    @tescomobile WORST WORST CUSTOMER SERVICE EVER. Waited for a complaint escalation call back (said within 5 days) nothing, had to call again to chase. They then called ONE RING and then text to say sorry we missed you complaints closed WORST CUSTOMER SERVICE IVE EVER DEALT WITH

  • NicholaPowell3 Nichola Powell (@NicholaPowell3) reported

    @tescomobile DMd you - topped up money gone from account but no credit has been added to my phone! Please help!

  • Titch_7 Lauren (@Titch_7) reported

    @tescomobile Thanks. Unfortunately the order wasn’t completed. I will be issuing a complaint to your store in Penarth. I am now on hold again to your phone team after being on hold for 30 minutes already. If I get a bill for this phonecall, Tesco can pay it.

  • mrso252 Jane O'Neill 💙 (@mrso252) reported

    @tescomobile Monday I called customer services to report a fault on my phone. Continually going to voicemail when people call me. Awaiting new SIM. Today not even accepting calls. I would ask you to contact me but oh, no you can’t 🤬

  • watton2_karen Karen Watton (@watton2_karen) reported

    So @tescomobile, your customer concerns team won't say yes or no to whether misinformation was given and are ignoring my emails! Good customer service, I think not. Sums up whole experience with yourselves.

  • ScouseCraigy ScouseCraigy (@ScouseCraigy) reported

    @tescomobile But if i dont jion does that mean as a cash paying customer that i am a fool for continuing to shop in your stores knowing that i am being charged higher prices than clubcard customers? Is my loyalty to your business not as important as clubcard members?

  • MrCraigbutterz Craig Butterworth (@MrCraigbutterz) reported

    @O2 @tescomobile It seems there are massive signal issues in the NN14 6 area, are you aware of this?