Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 02/01/2026 18:35

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ellie04744445 Ellie (@Ellie04744445) reported

    @tescomobile They’ve been looking into it for 2 weeks and I I’ve stated previously that I was having issues before that

  • MboumbaBigord Mboumba 🇪🇺 (@MboumbaBigord) reported

    @tescomobile No you are not sorry, you keep lying to me you will sort it. It’s been over 2 Month & you keep sending these letters. You told me in October your investigation will take 5 days. You never came back with the outcome. I spoke to u again last week you told me the same thing again.

  • PaulWilkins6 Paul Wilkins (@PaulWilkins6) reported

    Need to put this out there. Anyone thinking of moving to @tescomobile don’t. We did on NYE and haven’t had a phone since. They admit big issues with data transfer that they can’t resolve and their customer service team haven’t a clue what to advise. #shambles

  • flanaga Alan Flanagan (@flanaga) reported

    @tescomobile Did this and so far no good. You’ve told me what I already know. No closer to understanding what the issue is or when you intend to resolve it.

  • cathys19661 Cathy Williams (@cathys19661) reported

    @tescomobile The service in my area (South East London) is now beyond a joke. When are you and O2 going to sort this out? Another two week of no service is totally unacceptable especially as I have a medical condition and need to contact my GP/medical team. #Exasperated

  • morrismckinlay1 Morris McKinlay (@morrismckinlay1) reported

    @tescomobile The phone has never worked since I got it on the 10th and apparently the switch was carried out in the 12th and repeatedly contacting customer service for my wife’s phone as I can’t or receive calls and the same for text messaging, it’s becoming more than a joke now.

  • cathys19661 Cathy Williams (@cathys19661) reported

    @DaneMillward @tescomobile Yes, it's the same rubbish they told me and that the service won't be restored until 2 February 2023. I've told them I will be claiming for loss of service and I've got to use my landline for which I get charged by Sky so they'll be covering that too.

  • DiptiSh95223972 Dee Sha (@DiptiSh95223972) reported

    @tescomobile Do you just train your staff to cut calls when they cant deal with peoples enquiries? 22 calls later my issue hasnt even fully been heard. Been trying to resolve since 23/12/2022! If you ask for a manager none are ever available! I will be exercising my rights 2 canx

  • flanaga Alan Flanagan (@flanaga) reported

    @tescomobile hello. Signed up to Tesco Mobile last week after 15 years with 3. It’s been a terrible decision so far. Number transfer still not complete. Temporary number doesn’t work. No sign of when it will be sorted. Wouldn’t recommend you to an enemy never mind a friend!!

  • IndyHeth Heth (@IndyHeth) reported

    .@tescomobile is there a problem with your webchat? The link I've been sent doesn't work and it isn't opening in your website either?