Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 02/13/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelAyres92 Michael Ayres 🇺🇦💙💛 (@MichaelAyres92) reported

    @tescomobile I bought a £10 10GB sim at your store to check signal where I am, I want to sign up for a sim only contracted online (unlimited data), can that be done to the sim card I just bought or will I have to wait for a new one to be delivered?

  • SketchMM Sketch Kanczuk Socialist no longer Labour member. (@SketchMM) reported

    @tescomobile @WhichUK ....What about the calls dropping out due to lack of network, when on the phone to my sick daughter, or when calling the doctor etc? Told a manager would call me and they did not. Had £19.45 left on my account which wont be paid back to me. Just glad to be rid of you!

  • CH7l5 Briefcase ****** (@CH7l5) reported

    @tescomobile hi, there’s been a mast down now for ages near where I live - I know it’s out of your hands per say - but when is it going to be repaired I can hardly use my date when out & about without flicking in/out of airplane mode. Cheers.

  • ThePaulAdams1 Paul Adams (@ThePaulAdams1) reported

    @tescomobile I need help with hotspot, I can’t seem to tether my phone to laptop

  • StevenWilks990 Steven Wilks 🇺🇦 (@StevenWilks990) reported

    @tescomobile Hi Liz, checked that service map and I should be getting 4G. I put my phone directly next to another tesco mobile phone, and that one has one bar of service as well as H+, but I have nothing on both of those fronts. Help. Thanks!

  • archuk123 David Archer (@archuk123) reported

    @tescomobile I know. And I’m saying that it’s a con. I should be allowed to continue the other agreement separately. Yes I know it’s in the small print. Thank you for the reply (over a month since I originally posted). Tesco? Never again.

  • StevenWilks990 Steven Wilks 🇺🇦 (@StevenWilks990) reported

    Hello @tescomobile . About a month ago I got a new phone (Samsung S21 FE) and moved from the BT network to the Tesco Mobile network. Since then, I have been having very poor connection in villages, and only get anything in towns/cities. Do you have a connection map I can look at?

  • Peter__Heap Peter Heap (@Peter__Heap) reported

    @Stephanie_Jane_ @tescomobile Both me and my mum had the same issue Stephanie and I had to port my number out from Tesco Mobile to a different network because the advisers on live chat, over the phone and on Twitter were not bothering to help. They instead fobbed me off saying "everything is working fine" 🤬

  • Reesy60 Chris Rees (@Reesy60) reported

    @tescomobile Hi Sean , we’ve spoken to the sales team in store who logged a call with your support , we were given a number to call and basically were told we shouldn’t have called this number as they don’t deal with that sort of thing.

  • sairh1972 sarah kendrick (@sairh1972) reported

    @tescomobile discussed in your service ordered 2 sim only deals paid £14 upfront on the 11th of April called up on the 13th of April to cancel as u don’t do Wi-Fi calling was told the refund would go back into my account after 2 weeks but nothing !!!