Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 12/03/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SketchMM Sketch Kanczuk Socialist no longer Labour member. (@SketchMM) reported

    @tescomobile @WhichUK Just left Tesco Mobile yesterday, awful service. Phone mast being worked on since 18th April, what takes that long? Told on the 27 May it was now finished, yet still have problems. Told I would be compensated once finished, now told I've been using the service, so no comp'....

  • potty45 Jane Rees (@potty45) reported

    @double_drax @tescomobile The system don’t even get to the credit check, their system can’t verify that your details are the same as that on the card, apparently their support team has escalated it, that was Sunday now no-one knows what’s going on 🙄🙄

  • 1991_watson craig watson (@1991_watson) reported

    @tescomobile is tesco mobile site having issues as I can't complete my order been tryin since yesterday. Keep getting a technical issue go back to basket

  • potty45 Jane Rees (@potty45) reported

    @tescomobile @double_drax We were advised that we would be contacted or the support office would contact the store to get in touch with us, neither of this has happened !!

  • 3r1n0 erin (@3r1n0) reported

    @tescomobile hi would you be able to help me with a query I have?

  • MrsReynolds3816 Miriam Reynolds MCCT (@MrsReynolds3816) reported

    @tescomobile please sort out your service in Prestatyn… 24 hours, no data!! 2 bars signal and 4G 😞

  • dowcaroline5 Caroline Dow (@dowcaroline5) reported

    @tescomobile Yes it updated absolutely shocking to use that amount in one day surely there must be a problem how on earth can she have used that amount shocking

  • Peter__Heap Peter Heap (@Peter__Heap) reported

    @Stephanie_Jane_ @tescomobile Both me and my mum had the same issue Stephanie and I had to port my number out from Tesco Mobile to a different network because the advisers on live chat, over the phone and on Twitter were not bothering to help. They instead fobbed me off saying "everything is working fine" 🤬

  • potty45 Jane Rees (@potty45) reported

    @tescomobile @double_drax Just so you know, the store was Tesco extra Haverfordwest, they logged a call with the support office

  • sairh1972 sarah kendrick (@sairh1972) reported

    @tescomobile discussed in your service ordered 2 sim only deals paid £14 upfront on the 11th of April called up on the 13th of April to cancel as u don’t do Wi-Fi calling was told the refund would go back into my account after 2 weeks but nothing !!!