Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 02/06/2026 13:35

February 06: Problems at Tesco Mobile

Tesco Mobile is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ReleaseTKraken1 Release-the-kraken (@ReleaseTKraken1) reported

    @tescomobile hi, can you please help. I have a pay monthly deal, 6-7 months in and the call signal is often non existent, not to say how offen I only now get "E" or "H" for internet The checker said I'd get 4g. Any advice please.

  • Exposed62 Exposed6 (@Exposed62) reported

    @tescomobile @tescomobile your network is actually the most crap network on the market, customer service is disgraceful they cut you off the phone cause they can’t hear you on their own dead network don’t join them

  • calwest1980 Caroline West (@calwest1980) reported

    @geministar444 @tescomobile I have deleted and reinstalled the app and the issue has now resolved 👍🏼 I hope that works for you also @geministar444

  • milkfarmerphil philip ranyard (@milkfarmerphil) reported

    @tescomobile I want to cancel my contract with you have tried customer care many times but left on hold!!! Can you help??

  • Tosuff tom suff 🐚 (@Tosuff) reported

    @tescomobile just waited ages to speak to your customer care team and the man who answers me isn’t listening to me and is instead telling someone how to boil eggs correctly. Not great is it?

  • ThisIsMarksLife Maaaaaaaaark!!! 🏳️‍🌈🇪🇺 (@ThisIsMarksLife) reported from Manchester, England

    Just added 'one off data bundle' to my @tescomobile and the app just added what I'd paid for to the 'used data'... WTF??

  • DL_BSL Drew Ledson (@DL_BSL) reported

    @tescomobile Having recently praised your company in a review. The service I have received this weekend has been dreadful!!! I will not renew with you again.

  • JoBro1886 JoBroAFC #KROENKEOUT (@JoBro1886) reported

    @tescomobile Shame i havent been able to use data for over a month cos you ********* took a mast down in my area and 4/3g arent working unless i take a sim card out and in again

  • JAMCaved Joey (@JAMCaved) reported

    @tescomobile @Tesco Never EVER buy from Tesco/Tesco Mobile it’s a complete con. Took the money then cancelled the order, didn’t fully return the over £400! Keep claiming it’s different depts like it’s the customer that should know the differences!

  • DrewH0ff Hoff (@DrewH0ff) reported

    @tescomobile you have left my elderly neighbour with no phone due to switching to another provider. You have been no help to them and they are unable to use their phone as the PUK/SP code doesn’t work. They have no close family and are reliant on their small inexpensive phone