Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 03/26/2026 11:30

March 26: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • arnabhalder AH (@arnabhalder) reported

    @tescomobile I reached out to customer services after several restarts. The number has now transferred just a couple of minutes back. I have to say as a customer I am disappointed with your service as the transfer was due to happen by 6 pm yesterday.

  • Wallabee1 Chris 'Earl' Gray (@Wallabee1) reported

    @tescomobile you really need to get signal looked at in WS13 area as it is sooo poor. I had to move over half a mile to even get one bar!

  • arnabhalder AH (@arnabhalder) reported

    @ColdStig @tescomobile Hello, I have the same problem. My number was supposed to be ported by 6 pm on 23rd Jan but never happened. My old sim has stopped working as well. Not sure what’s happening.

  • Pandapops76 Ally (@Pandapops76) reported

    @tescomobile is there a problem with the network ? My messages aren’t sending and when they do they send they send 5the save message 5 or 6 times 😬😬😬

  • KeepingMyWhitts Josh 🥾🌏 (@KeepingMyWhitts) reported

    @tescomobile Hi! I’m having some issues with my service, is there something going on?

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile @TrussellTrust Tesco FIX THE PROBLEM.

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    @tescomobile What are you on about ? I want to connect 2 x devices to my Tesco phone Hotspot. It only allows 1 device at a time! What's hard to comprehend about that ? Does APN restrict hotspot connections to one ? Where is your Tech Support ? And book phone in where exactly, a Tesco store ?!

  • theheliocentric Dr Heliocentric 💎 (@theheliocentric) reported

    @tescomobile your app is not working on two different phones this morning - it worked yesterday. Is this a known problem?

  • annievernongb Annie Vernon OLY (@annievernongb) reported

    @tescomobile Webchat not working. Facebook messenger no response after waiting an hour. Twitter messaging no response. Please advise.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Absolutely useless. Husband unable to access business number for over years. Appear to be UNABLE to fix lost number.