Tesco Mobile

Tesco Mobile Outage Report in Castle Douglas, Dumfries and Galloway, Scotland

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Castle Douglas, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Castle Douglas, Dumfries and Galloway, Scotland 10/24/2025 19:45

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Topcat2512 MarkH (@Topcat2512) reported

    How generous of #tescomobile to give free unlimited data allowance on Xmas day to their customers. When 99% of country was at home using their home Wi-Fi. How stupid do they think we are. And how cheap are they.

  • TheMKN10 MK (@TheMKN10) reported

    @tescomobile Sean when we call, the call disconnects as soon as we select option 1 for payg. The same things happens with the pay monthly option, so we don’t even get to the stage we can go to “all other enquiries”. Is there any other way we can get help please?

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • Jords_1997 Jordan (@Jords_1997) reported

    @tescomobile @Lannilou Hi there this is actually regarding my phone, when we went in there to ask for help for a repair the worker was extremely reluctant to offer assistance. Any help would be appreciated :)

  • bethanynoble_ Bethany (@bethanynoble_) reported

    @tescomobile sending me out an expired SIM card on my upgrade. Paying for a SIM card and a phone I cannot use. Cannot log into my remote access for work or anything. Only took 4 agents- x1 in store, x1 on the phone and x2 on the online chat to identify that I wasn’t the issue..👍🏻

  • Moomalou Laura (@Moomalou) reported

    @lotttiiee @tescomobile There is an issue with a mast (near Raphaels Park I think). Hoping for a fix by 9pm.

  • scotchgitt Scotch (@scotchgitt) reported

    @tescomobile terrible customer service called and got unlimited upgrade, chased up 7 days later,told no you cant get it. Useless customer advice. Been a customer for 10+ years. Will move all family to virgin at end of contract

  • stuart49819391 stuart (@stuart49819391) reported

    @tescomobile help my phone not working properly

  • mandeepbhogal12 mandeep bhogal (@mandeepbhogal12) reported

    Seriously @tescomobile what is going on. Your customer service is horrific hey again...... Seriously my customer rights count for nothing???!!!!

  • smperry_uk Steven Perry (@smperry_uk) reported

    @tescomobile Okay, thanks. It would be great if you do support it at some point in the future.