Tesco Mobile

Tesco Mobile Outage Report in Bury St Edmunds, Suffolk, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Bury St Edmunds, Suffolk, England 01/08/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cherril00210393 chezza #YesCymru🏴󠁧󠁢󠁷󠁬󠁳󠁿#FreePalestine 🇵🇸 (@cherril00210393) reported

    @tescomobile How do I make a complaint. My 90yr old dad has received very poor see at one of your stores. He has little understanding of technology & action taken by staff member was absolutely not in his best interest. He is now out of pocket by £200+

  • DHthwaite DHthwaite (@DHthwaite) reported

    @tescomobile Can't get default PAYGO sim code. Can't retrieve from mobile app, personal details option not there, despite the site saying it is! Web chat... just shows little X, nothing happens. Called help number 4 times and got cut off. Anyone else hate technology?

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile I have been waiting for a number transfer since Oct 20th 2022. No information. You said you would refund Dec monthly payment & Jan’s you haven’t. Return my money to me.Feb’s will be due soon. Please fix it. It’s unacceptable.

  • juliell71042347 julie lloyd (@juliell71042347) reported

    @tescomobile I bought an iPhone from Tesco mobile in November but unfortunately I couldn’t get a signal at work. I returned the phone 4 days later. Tesco charged me £1000 for not returning the handset. Despite proof to the contrary I have not got my £1000 back 😡

  • chrisukamor Chris Amor (@chrisukamor) reported

    @tescomobile called to move my personal account to a business account and was told that I would not be eligible for the bonus. I explained that your website states that a customer will be eligible if switching from a personal account but she said the website was wrong. Really???

  • reeved_ Dawn 💙 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@reeved_) reported

    @tescomobile Hi Jade, no, still not working

  • JessPartridge3 Jess Partridge (@JessPartridge3) reported

    @tescomobile Please just tell me if I can access it now. The info guide isn’t helpful. Timeframe would be great as I wasn’t told this feature was lacking at purchase or I would never have gone with Tesco

  • JessPartridge3 Jess Partridge (@JessPartridge3) reported

    @tescomobile any news on wifi calling? Or being able to do anything come to that, without the aid of a router?Can’t do anything at my postcode and the only way to get a signal to send text messages is to turn the phone off and back on again, then I have 4G for a full 2 minutes!!

  • bosfishsucks James Richardson (@bosfishsucks) reported

    @tescomobile I tried to sign up on your site today but it told me that "something has gone wrong" and instructed me to tweet at you - can someone help an old man please :)

  • Alex52850 Alex (@Alex52850) reported

    @tescomobile @domjoly @TrussellTrust Tesco mobile has the worst internet connection I suggest buying from somewhere else,they scam everyone