Tesco Mobile outages and service status in Bury St Edmunds, England

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  Ken Clark (@clarkiesball) reported 52 seconds ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

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  Colette Houlihan (@Colly_wobbles) reported 4 minutes ago

  @tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.

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  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 5 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Marie Hobson (@MarieHobson) reported 5 minutes ago

  @tescomobile Hey, loving this new 'guess when you'll have network' game. Been going on since 28th Feb...getting told it's 5 working days then another 5 days. No one ever updates me. Is there a leader board or prizes?

• 
  christine shepherd (@christi37315899) reported 6 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider

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  Paul Varney (@silveryk) reported 6 minutes ago

  @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

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  Aaron hassan (@custardwarrior) reported 10 minutes ago

  FFS @tescomobile lovely day no rain no cloud no snow no hail nothing and can hardly get online again seriously how can you make claims like provided by 02 with 99% coverage when it doesn't work in the middle of a town

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  Glen Stevens (@nelgxs) reported 11 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

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  Maddy🤙 (@22_maddy_08) reported 12 minutes ago

  @tescomobile hello, I’ve stuck my new sim in my new phone (sim only colleague super deal) & the sim shows no service. It still shows no service when I put it in my old phone that’s on the same Tesco super colleague deal.

• 
  gillian mary (@gillianwyatt601) reported 12 minutes ago from Quainton, England

  @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME