Tesco Mobile outages and service status in Bruton, England

Problems in the last 24 hours in Bruton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Bruton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Bruton, England

Latest outage, problems and issue reports in Bruton and nearby locations:

• 
  Cris Samways (@AgeingLock68) reported 40 minutes ago from Yeovilton, England

  Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?

• 
  Claire Mawdsley (@ClaireInOz) reported 43 minutes ago from Gillingham, England

  @tescomobile Great. He just made it so easy and was so polite and lovely. Really brilliant customer service makes me want to stick with @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  New Homes Expert (@NewHomesExpert1) reported 9 minutes ago

  Absolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!

• 
  Bobby Bucks (@b0bbybux) reported 10 minutes ago

  @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

• 
  BeckyRichards (@BeckyRichards4) reported 11 minutes ago

  @tescomobile utterly appalling customer service received today! I have tried using the webcast and calling still no further forward with resolving my issue

• 
  chatterbox (@chatkins1) reported 12 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

• 
  James Baker (@_JamesBaker92) reported 14 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Justine (@bean0509) reported 15 minutes ago

  @HeldinEU @LeonTransaxle @tescomobile I hope so. M just rang me 🥱 peace has been broken x

• 
  Jim Hurst (@xLevel) reported 15 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 19 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Philip Ian Butler (@moodleprof) reported 20 minutes ago

  @tescomobile I paid £5 as suggested by one of your customer service advisers, but when I tried to login it said no balance so I was advised to top up another £10?

• 
  random (@kaye55) reported 22 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this