Tesco Mobile outages and service status in Bridport, England

Problems in the last 24 hours in Bridport, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Bridport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Hartnell (@simon_hartnell) reported 2 minutes ago

  @tescomobile, Hi I have just joined your network. I just purchased a sim only deal, how soon provided I pass a credit check next time can I upgrade it to a phone contract?Thanks

• 
  James Cave (@JAHCave) reported 3 minutes ago

  So @tescomobile. Simple issue- one you must get all the time. Can’t get any help through customer services by phone nor website. We need to close a relatives phone account. We have enduring power of attorney. Who do we contact?

• 
  Leon Lavender (@BiLionLeon) reported 4 minutes ago

  @tescomobile Thanks for your reply, unfortunately this means I'll be looking elsewhere for mobile service as I'm unlikely to be able to get my documents signed any time soon. It's easier to just open a new account in my legal name in this case. I understand this isn't your fault personally.

• 
  Simone Spencer-Ahmed (@SSpencerAhmed) reported 4 minutes ago

  @tescomobile so I spent an hour being passed from pillar to post, trying to sort my daughter’s iPhone upgrade urgently to support her diabetes glucose monitor software.. I have been cut off twice, lied to about early contract termination and promised a call back...

• 
  Anne Davis (@IHTP67) reported 6 minutes ago

  @tescomobile Thank you Rob yes it has disconnected from @VodafoneUK the old handset shows no network. Your support team have told my father they have no mechanism to contact your escalation team. It has been more than 24 hours now. I can DM details of my father's number?

• 
  Keith Radcliffe (@KeithRadcliffe) reported 6 minutes ago

  @tescomobile customer service has really gone downhill. Then I remembered they contracted it out to Crapita. That explains it.

• 
  Simone Spencer-Ahmed (@SSpencerAhmed) reported 7 minutes ago

  @tescomobile ... 9:05pm and guess what? No phone call as promised this evening. Thanks a lot Tesco Mobile. Reduce a customer to tears and don’t even try to rectify the issue.

• 
  DiggerD666 (@D666Digger) reported 15 minutes ago

  @BiLionLeon @tescomobile. One of your phone operators doing the hard sell when trying to cancel the contract. Said to "ignore her husband and make her own decisions". How low can you get.

• 
  Anne Davis (@IHTP67) reported 19 minutes ago

  @tescomobile Customer Care already, apparently, raised this to your Back office, yesterday. He was told it would be 24hrs. That expired this morning at 10:30 and he phoned spoke to Norman & was told he can't contact back office. I shall DM details

• 
  Dea 🐳 (@deannerebecca_x) reported 23 minutes ago

  So glad Lewis looked at deals for a new contract for me cause after the staff at @tescomobile not being bothered about my service I'm glad I'm changing to @EE tomorrow 💃🏾