Tesco Mobile outages and service status in Brandon, England

Problems in the last 24 hours in Brandon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Rowe (@MrsClaireRowe) reported 6 minutes ago

  @tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.

• 
  Neil Hastie (@neily_boy72) reported 7 minutes ago

  @O2 @tescomobile 1 Bar and been like this for last 5 years, when will you upgrade the signal in EH21 8RD 😩😩😩

• 
  dave (@hasfut) reported 9 minutes ago

  @tescomobile Just went Apple Store today and picked up a new IPhone 17 pro max, no fuss, no issues, straight forward. Non in stock at Tesco’s in multiple postcodes checked online lol.

• 
  David Pacitti (@davidpacitti) reported 10 minutes ago

  @tescomobile It says it’s a busy area, not sure why, can you please log this for me that the data service isn’t working in this area please

• 
  ToonLad101 (@ToonLad101) reported 11 minutes ago

  @tescomobile So I just carry on using the mobile I've had with you for the last 4 years on the account I've had with you for the last 10+ years. Shocking customer service

• 
  montyniblet (@montyniblet) reported 11 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  steven rothwell (@steven_rothwell) reported 12 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Ad Knott (@adzk80) reported 12 minutes ago

  @MrChrisAdley @tescomobile After several phone calls and not a helpful chat box we still got nowhere, a lot of hassle to get in to a network with a new phone so we cancelled sent the phone back and went with EE

• 
  lisa restorick (@leggylisa72) reported 12 minutes ago

  @tescomobile Can you please help with an issue I have. I was due to receive a new phone yesterday but as yet have not received it . Is there a problem with this order ?The funds have been taken from my account for the first payment .

• 
  jiji (@ExecAsstJiji) reported 17 minutes ago

  @tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile