Tesco Mobile outages and service status in Brandon, England

Problems in the last 24 hours in Brandon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheRealMacSween (@Dougie05957548) reported 6 minutes ago

  @tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.

• 
  Lynzy 🌻 (@Lynzyhope) reported 6 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  Scott Dixon (@scott_expert) reported 7 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  Ginny (@GinintheCity) reported 9 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Ali. Me (@AlisonWagstaff3) reported 9 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  Sian (@SianElin_PT73) reported 13 minutes ago

  @tescomobile @financialombuds Why should I pay £40 a month for no service?! Totally unacceptable! And like I said, it’s been over 2 months now! Tesco said, there’s no issues, well there is! I have enough evidence on phone to prove it!

• 
  jess rach x (@Rachel914481091) reported 13 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  Jan Cavelle (@jancavelle) reported 14 minutes ago

  @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

• 
  Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported 18 minutes ago

  @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.

• 
  Sredna Rapmil (@SrednaRapmil) reported 18 minutes ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!