Tesco Mobile outages and service status in Betley, England

Problems in the last 24 hours in Betley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Betley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Betley, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Phone	28 days ago
Stoke-on-Trent	Internet	1 month ago
Newcastle under Lyme	TV	3 months ago
Stoke-on-Trent	Internet	4 months ago
Stoke-on-Trent	Total Blackout	7 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Betley, England

Latest outage, problems and issue reports in Betley and nearby locations:

• 
  Dj Rudeboy (@RudeBoyStoke) reported 6 minutes ago from Stoke-on-Trent, England

  Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

• 
  Tony Weston (@knowingeye) reported 8 minutes ago from Alsager, England

  @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

• 
  Paul Brandon (@paul_brandon) reported 16 minutes ago from Middlewich, England

  @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

• 
  heather johnson (@ethj1502) reported 27 minutes ago from Stoke-on-Trent, England

  @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

• 
  Dj Rudeboy (@RudeBoyStoke) reported 28 minutes ago from Stoke-on-Trent, England

  @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

• 
  Lyndsey cherry (@lyndzcherry) reported 38 minutes ago from Stoke-on-Trent, England

  @tescomobile your customer service is shocking! I will be finding another provider now!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 48 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

• 
  Dj Rudeboy (@RudeBoyStoke) reported 52 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

• 
  Dj Rudeboy (@RudeBoyStoke) reported 55 minutes ago from Stoke-on-Trent, England

  @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ☆ (@house123__) reported 4 minutes ago

  @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

• 
  Saramarakookanara 💚 (@saragoodson59) reported 4 minutes ago

  @tescomobile please can you help with a billing issue?

• 
  James Glen (@james__glen) reported 5 minutes ago

  @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?

• 
  picklemonsterg (@picklemonsterG) reported 13 minutes ago

  @tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!

• 
  Jeremy (@io_scores) reported 15 minutes ago

  @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 16 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Saz The Crumb (@PikaSaz) reported 17 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  EuroTrucker (@trucker_euro) reported 18 minutes ago

  @tescomobile I would like to cancel my sim please

• 
  nicolajane (@NJB2874) reported 19 minutes ago

  Why do companies continue using DPD for deliveries. They never deliver on time. @tescomobile another day wasted waiting for a non existent delivery. #ShouldHaveBoughtElsewhere

• 
  Julie Martin (@julesvb82) reported 26 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.