Tesco Mobile

Tesco Mobile Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST1.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stoke-on-Trent, England 10/30/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SoniaWoodhams sonia woodhams (@SoniaWoodhams) reported

    @tescomobile Thank Callum. I felt very patronised on the chat. I will now be leaving Tesco . Such poor customer service.

  • Charlot03365887 Charlotte Willshire (@Charlot03365887) reported

    @tescomobile shocking service, trying to port mobile number since 24th August, should take 24 hours, its been 14 days. Both numbers now inactive no number for work or banking. Keep getting fobbed off, getting cross pathetic customer service, being lied to constantly.

  • ccrider0877 David Frost (@ccrider0877) reported

    @tescomobile If I try and login on the website it doesn't recognise my username or password. The person I spoke to on the online chat thinks my account has got corrupted because when she issued me with a new password I was still getting the same message.

  • _bxston Demi :) (@_bxston) reported

    @tescomobile How would that work though when his phone is locked to Tesco network? There’s no way of us testing this out on another phone..

  • antoinettedunle Antoinette (@antoinettedunle) reported

    @tescomobile have tried numerous times to register and it won't allow me to register (tried on laptop and mobile). Can somebody help pls? Keep getting error message saying registration cannot be finished (always when I try to skip the club card section)

  • deanthorpe172 Dean Thorpe (@deanthorpe172) reported

    @tescomobile And yet the cost of an out of contract data bundle is £6 for one gigabyte, I will be making a complaint, through the media, and also the ombudsman as this is just wrong. It was a rare occurrence that happened only once but clearly @tescomobile have no compassion or morality.

  • daniellismore Daniel Lismore (@daniellismore) reported

    Dear @tescomobile someone is you if your service to scam people out of money including my friend. This is their number. Please take action +447596249311

  • PFindersDomain Stewart Grainger (@PFindersDomain) reported

    @tescomobile Status checked, and issue fixed in the area, I will also monitor and continue to report.

  • jensnursing Jenna💜 (@jensnursing) reported

    @tescomobile hello my phone screen a bugging out a lot lately and I have no control over it most of the time (I’ve written this tweet 4 times now and my screen closes down the app) I need it repaired but also can’t be without it due to my work, please can someone dm me?

  • SGC1978 Simon Chambers (@SGC1978) reported

    @tescomobile I've spent an hour this morning trying to sort out your issue with customer services, but the solution offered is far from ideal and requires further, unnecessary work on my behalf to resolve. Not happy and feeling concerned by what has happened / is happening.