Tesco Mobile Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST1.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (27%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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Tesco Mobile Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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The Ringmistress
(@LouiseLearJones) reported
@tescomobile Thank you Jade. My final point is that multiple phones on one account should all be able to get support when needed. That doesn't need 3rd party security, but an ID or PIN to allow that person to request help.
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Jenny Rutland
(@Jenlo_21) reported
@tescomobile Wow great customer service when i have to ring 12 times to get my phone sorted out since sunday. Says alot doesnt it 😡😡 never ever go to tesco mobile after this much hassle
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Bob
(@Beyond_Bob) reported
@tescomobile Never at any time, before or after signing up to a contract, was it made clear that a change would require paying off the phone first, even after the end of the 24 month contract. That is just not acceptable, will leave Tesco as soon as possible.
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Sheila
(@Shesco73) reported
@tescomobile I’ve had no connection for hours is there a problem 👀
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Bob
(@Beyond_Bob) reported
@tescomobile Hello, my usage contract started 02/03/2019 and ran for 24 months, today is 03/03/2021 so, why can I not change the contract or cancel it online, given that more than 24 months has past and, why was I not sent an email to warn my contract is coming to an end?
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𝙹𝚎𝚗
(@JenG1210) reported
@tescomobile Jade, do you know what an mno or mvno are? You don't operate your own network infrastructure, you use O2 as your network carrier, therefore are not a real network operator. You also therefore have wholesale costs for using o2, but they have the maintenance costs of that network
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Benjamin Blyth
(@bjblyth) reported
@tescomobile Is this also aimed at @O2 - whose service you piggyback?
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Brian Wilshaw
(@brian_wilshaw) reported
@tescomobile After a few years of great service very disappointed with our sim upgrade. Website told us next day delivery, sims didn't arrive, customer services replaced the lost in transit sims now both my wife and my mobiles have been disconnected and we haven't received sims.
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Mark Baker
(@ThatsASecretLOL) reported
@tescomobile and I would hate to have to leave your network when my contract is up because of this. Come on, do you customers a favour and get this necessary function enabled for us! 3/3
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Mark Baker
(@ThatsASecretLOL) reported
@tescomobile You use the O2 network so why have you not started allowing your customers to utilise WIFI calling? This is not a new technology and its very disappointing that you do not offer this yet. Please consider this as the mobile signal I have at home is rubbish 2/3