Tesco Mobile Outage Report in Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (62%)
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Internet (19%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
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Tesco Mobile Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian White #StandWithUkraine
(@SebWrites) reported
I've been receiving "awful" service yet again @tescomobile... had asked for a manager to call me back several days ago? And more importantly, I can't use your site to put money on my PAYG phone, your website is just terrible!?? Can you assist please? Thank you.
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David Forrest (Multi Retro Man)
(@Deffstar) reported
@tescomobile I will be contacting the ombudsman if the manager doesn't ring about the problems due to your employee not following correct procedures and leaving my son, who has medical conditions, without the use of a mobile phone because you can't unlock his Tesco phone. 13 mins
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Tony Lewis
(@Tony_Lew1s) reported
from
Salford, England
@tescomobile absolutely appalled by your service, I genuinely don’t understand how if you deal with customers in this way, that you are STILL operating
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Michaela Lewis
(@Michaela_Lew1s) reported
@tescomobile my daughters 250gb of data, sim only contract hasn’t worked since September when I bought it. I have spent a total of 5 hours on calls to your customer services…it is still NOT working!!! Sort it out!! You are about to lose a loyal customer!
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Aaron Tucker 🏳️🌈
(@AaronTucker1) reported
@tescomobile why have I had no signal at all today in Bristol?
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Stuart
(@stuartbuckle) reported
@tescomobile Then was told it would be the day after, guess what that didn’t work. Then told 3-5 days for a new sim, day five arrived and was told ‘it will 100% be there tomorrow, guess what, it wasn’t told. Told they were having problems delivering it to me, strange how my postbox works…
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David Forrest (Multi Retro Man)
(@Deffstar) reported
@tescomobile so it's official. Tesco managers don't ring back when I'm told they will, I asked to speak with a manager and told that there wasn't one available and they couldn't have sorted my issue anyway. Absolutely abymsal service. I will be seeking compensation about this
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RyukaiSan
(@RyukaiSan) reported
@tescomobile How am I supposed to update my Card details when the mi-pay system on your website won't send out reset password links? and your 'customer care' ppl people either hang up the call (cus they dont know what to do), or say call back in a few mins to talk to someone else
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Lydia S Daley
(@LyddySD) reported
@tescomobile Unfortunately, "I'm sorry" doesn't really cut it now does it when I'm missing important phone calls. Other networks have this facility. Why can't Tesco mobile offer the same service?
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Isaac Thompson
(@isaac_t_6) reported
@Deffstar @tescomobile They give users a lot of runaround on issues like this, You can message “incsunlocks_” on instagram to get it unlocked, they helped me out with mine