Tesco Mobile Outage Report in Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Total Blackout (27%)
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Internet (23%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
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Tesco Mobile Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Johnson
(@beardylonghair) reported
@tescomobile Your helpline number advises people to use the online chat function as the quickest way to contact you, but the web chat function on your website is broken. How exactly am I supposed to contact you?
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kath.
(@jakeyllew06) reported
@tescomobile i haven't been able to use my phone unless I am near wifi for 2 weeks. Was told there is an issue with local mast (son on same network no issues) was then told I have to ring you when my phone works properly again to have an account credit 🤔🤔
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Kulvinder Singh
(@KulSingh22) reported
Not a great experience from @tescomobile . Recently upgraded to a new SIM contract for my son. Since the upgrade, he cannot make outgoing calls. Serious welfare issue & have been waiting over 4 weeks for support, no urgency or updates. Not sure if this has affected others FYI.
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Stephen Old, #ServingThePinguwaldaUntilDeath
(@StephenOld) reported
@EvLenz @HelloSanctuary @tescomobile A never-ending nightmare. I have the same problem with so many companies in this digital age.
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Jon
(@Jon_Truscott) reported
@SCherrie84 @tescomobile I lost all TM coverage from 15th Oct. TM sited problems with my local mast (ongoing) but I had no service anywhere (where masts weren't faulty). I've had to leave TM and have only been offered compensation of much less than I've been charged for their (non working) service.
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Leila Henry
(@LeilaHenry1) reported
@tescomobile @CeriVW Hi Rob. You have an issue with numerous customers having been accidentally disconnected during a system migration. I'm surprised you don't know about it since every time I contact customer service I am assured technicians are working hard to resolve?
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Jim Day
(@JimDay22857614) reported
from
Sway, England
My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?
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Leila Henry
(@LeilaHenry1) reported
@CeriVW @tescomobile I have had the same problem for 2 weeks.Customer service finally admitted number of customers have been disconnected being migrated from 1 system to another.They cant give a timescale for a fix. Ive escalated complaint to ombudsman so I can change network.
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Keep away from the madding *****
(@EvLenz) reported
Been trying to ring @HelloSanctuary since 19:00 to report a problem. Half an hour in the queue, the the call got terminated (network busy - thanks @tescomobile). Now trying from my landline. Still no answer.
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Mark Nelson 🏴🇬🇧🇪🇺💙
(@nello878) reported
Hi @tescomobile , where can I check if there are any issues in my area? My data is ridiculously slow as of late!