Tesco Mobile

Tesco Mobile Outage Report in Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stoke-on-Trent, England 09/15/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Tesco Mobile Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanstv001 Ryan Neil (@ryanstv001) reported

    @tescomobile @EE Have hiked my price AGAIN this happens every year and they say it’s for improvements but my service never improves, I won’t be sticking around

  • dingfcjamie Jamie (@dingfcjamie) reported

    @AdamHumphries96 @tescomobile I’m on Tesco mob uses o2 masts, class reception. And customer service on point, plus you get mad club cards points.

  • xox_saima_xoxo saima hussain (@xox_saima_xoxo) reported

    @tescomobile @ThreeUK data or service never work

  • tel_westham Westham Tel (@tel_westham) reported

    @tescomobile You have had my pants down on my latest contract

  • cannabished 𝐄 𝐍 𝐎 𝐋 𝐀 𝐆 𝐀 𝐘 (@cannabished) reported

    @porcinesludge @dazzypops @tescomobile £20 PAYG with Superdrug Mobile. Unlimited everything. They use Three network, its not the best but for 20 quid and a non contract I can't really complain!

  • martim_hamilton martin hamilton (@martim_hamilton) reported

    @tescomobile hi I have no signal in the hednesford area Ws122nw is the network down?

  • greenyenergy Green #AbolishLockdowns (@greenyenergy) reported

    @tescomobile I've only ever been on PAYG so never had this problem. @giffgaff are great!

  • Kelstaisbad Pk (@Kelstaisbad) reported

    @tescomobile Three have got the best customer service in the world

  • ffs3411 Sam (@ffs3411) reported

    @AEWMike @tescomobile @EE I left EE after being with them for years, awful customer service and they don't look after loyal customers

  • missmarsden Laura Jane Marsden (@missmarsden) reported

    @tescomobile I’ve spoken to every single member of the Tesco mobile and Clubcard team and received no compensation, refund or solution so I shan’t be wasting any more of my time, but thank you