Tesco Mobile Outage Report in Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (59%)
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Internet (19%)
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Total Blackout (14%)
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E-mail (5%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Allen 🥂❤️
(@JulieAltagah12) reported
@MrsTatt @tescomobile I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve my stranded account.
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Tanya Fowler🩳
(@TanyaFo3gs) reported
@MrsTatt @tescomobile My account wasn’t locked, Support was not doing anything over 30+ days since first reported.All access denied I couldn’t access it, I was so confused not until someone referred me to Multitask_support on Instagram who help me to reactivate it so of course they can help
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Duncan Khazaei
(@duncaninla) reported
@Tesco @tescomobile your customer service is designed to frustrate and obfuscate. One hour on the phone. Trying to get fair treatment. Amazing how often the system fails when a customer needs help. I expect more from Tesco.
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Keith Hamilton
(@usememoriesasai) reported
@tescomobile Hello, I require support. My phone was stolen. There was no reply on the support line. I cannot contact anybody. Are you there @tescomobile
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Keith Hamilton
(@usememoriesasai) reported
@tescomobile I can't stay awake any longer. There is no way that I can get support
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Miss E
(@GracieABC2020) reported
@tescomobile is there an issue with your signal recently? My 4G connection has been terrible the last four weeks!
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Barrie Thomas
(@essenby) reported
@tescomobile I have received an email advising that my registered payment card has expired but am unable to log in to my account to update it. I have selected “Forgotten password” but have not received and acknowledgment email in return. Help please.
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Millie
(@LindaFrmFinance) reported
@tescomobile It's been over 24 hours and my number still hasn't changed over? I need to be able to contact people! Help?
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Emma Kelly
(@ginalaboutin) reported
@tescomobile I have tried to call numerous times this afternoon and evening, on hold for over half an hour each time and no reply. I try to use the text service and I am cut off. I have no data and would like to know why. Is there a problem in Maidenhead? Thank you
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Muchika Benson
(@bensonchics) reported
@tescomobile is it that you guys can't help or what is it?