Tesco Mobile Outage Report in Tean, Staffordshire, England

Problems in the last 24 hours in Tean, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (39%)
• Internet (30%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Tean, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme.

City	Problem Type	Report Time
Newcastle under Lyme	TV	2 months ago
Stoke-on-Trent	Internet	2 months ago
Uttoxeter	Phone	3 months ago
Stoke-on-Trent	Total Blackout	6 months ago
Stoke-on-Trent	TV	9 months ago
Stoke-on-Trent	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

• 
  Dj Rudeboy (@RudeBoyStoke) reported 56 seconds ago from Stoke-on-Trent, England

  @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

• 
  wendy lainton (@lainton70) reported 7 minutes ago from Tean, England

  @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

• 
  wendy lainton (@lainton70) reported 8 minutes ago from Tean, England

  @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

• 
  heather johnson (@ethj1502) reported 22 minutes ago from Stoke-on-Trent, England

  @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

• 
  Lyndsey cherry (@lyndzcherry) reported 29 minutes ago from Stoke-on-Trent, England

  @tescomobile your customer service is shocking! I will be finding another provider now!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 30 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

• 
  Dj Rudeboy (@RudeBoyStoke) reported 34 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

• 
  Dj Rudeboy (@RudeBoyStoke) reported 41 minutes ago from Stoke-on-Trent, England

  @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

• 
  Dj Rudeboy (@RudeBoyStoke) reported 47 minutes ago from Stoke-on-Trent, England

  Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

• 
  wendy lainton (@lainton70) reported 53 minutes ago from Tean, England

  @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shane schofield (@shanners1980) reported 4 minutes ago

  @tescomobile hi are Tesco mobile down as my phone is showing no service

• 
  Jason (@jasonrich5656) reported 11 minutes ago

  @tescomobile - absolute disgrace. The phone of our 75 year old parents has not been working for three days. They have been on the phone to India For these three days with numerous promises that the issue has been resolved. It hasn’t and they are at risk and need help

• 
  Alastair Penman (@AlastairPeter71) reported 11 minutes ago

  Twitter pals I need your help. Other half lost his phone in Lisbon, we think in an Uber, been online to @tescomobile who say that they can’t do anything and that we need to contact police. iPhone so how can we get him back online as here till Thursday. I’m a bit stumped 🤔 TIA

• 
  Catherine Hughes (@sallygrundy11) reported 11 minutes ago

  @tescomobile No I didn’t get any names but I spoke to 3 different people, 1 was polite and helpful but unfortunately the other 2 were so rude. Decided to go in store and purchase new phone and the young man there made up for their lack of customer service.

• 
  glenn clark (@glennbobclark1) reported 12 minutes ago

  @tescomobile wife has locked herself out of her Google account as back up phone number is her old one. Can you help at all??

• 
  Lucy (@Lucyro1611) reported 14 minutes ago

  @tescomobile you really need to sort out the slowness of your network, I can’t access anything when not on my home wifi !! Massively regretting moving from @EE

• 
  Nicola Bradford (@nicolabradford4) reported 16 minutes ago

  @tescomobile /2 Rang call centre 5 times, on line 30 minutes a time, new sim sent, phone still does not work. Just told to wipe all data and send for repair, 2 weeks without phone! Incompetent service, wish I'd gone to another phone provider.

• 
  Neil Chick (@cheshire5678) reported 16 minutes ago

  Absolutely disgusted with @tescomobile, told that they would cancel all direct debits when contract ended however have been taking pmts since May'21 & refuse to refund. Am looking to cancel all contracts & will shop somewhere else. @clairefweir #donotusetescomobile

• 
  mr null (@conskinator) reported 17 minutes ago

  @tescomobile Yes. I wanted to speak to customer service via the webchat. But I can't. TescoMovile used to have the best customer service (& i tweeted that a few years back). But now.. as lazy & bad as the rest. I can't use webchat to resolve my issue because it doesn't work.. Fail TM.

• 
  Gabriel Pianos (@GabrielPianos) reported 18 minutes ago

  @tescomobileire Hi The problem is not with my phone so that's why I came to here for help as I was 2hours waiting for someone to answer my phone call on your line 1749 and it didn't happened. The problem is I can't ring to Portuguese landlines from Tescomobile for the past 5 days.