Tesco Mobile outages and service status in Tean, England

Problems in the last 24 hours in Tean, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

• 
  Dj Rudeboy (@RudeBoyStoke) reported 2 seconds ago from Stoke-on-Trent, England

  @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

• 
  Dj Rudeboy (@RudeBoyStoke) reported 55 seconds ago from Stoke-on-Trent, England

  Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 5 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

• 
  wendy lainton (@lainton70) reported 6 minutes ago from Tean, England

  @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

• 
  Lisa Clemson (@Lisastaffs2018) reported 8 minutes ago from Stafford, England

  Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

• 
  heather johnson (@ethj1502) reported 9 minutes ago from Stoke-on-Trent, England

  @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

• 
  Dj Rudeboy (@RudeBoyStoke) reported 15 minutes ago from Stoke-on-Trent, England

  @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

• 
  wendy lainton (@lainton70) reported 19 minutes ago from Tean, England

  @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

• 
  wendy lainton (@lainton70) reported 36 minutes ago from Tean, England

  @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

• 
  Dj Rudeboy (@RudeBoyStoke) reported 54 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

• 
  Lyndsey cherry (@lyndzcherry) reported 60 minutes ago from Stoke-on-Trent, England

  @tescomobile your customer service is shocking! I will be finding another provider now!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara (@BarbaraSutton15) reported 8 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  Damian (@LetchworthOwl) reported 16 minutes ago

  @tescomobile Do you have any plans to improve coverage links in France?....every time I struggle to get a signal and when I do it continues to drop out between 2/3 different networks

• 
  Mark (@ArtilleryMan728) reported 17 minutes ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  adrian kudela (@AdrianKudela) reported 18 minutes ago

  @tescomobile connection issues again guys, just DM’d you, not on this 😔

• 
  Ann (@English_girl98) reported 18 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  J Campbell (@JulesCampbell1) reported 20 minutes ago

  @tescomobile - How can a mobile phone provider not provide a phone that can get incoming texts or calls? After 9 days of a new phone when called from a landline my number is still not recognised. Your customer support is dire. As a new customer I won't be with you for long..

• 
  chatterbox (@chatkins1) reported 27 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  Andy 🇬🇧 (@AndyUK_52) reported 27 minutes ago

  @LycamobileUK @tescomobile do you support RCS on iPhone

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 31 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Lynzy 🌻 (@Lynzyhope) reported 36 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!