Tesco Mobile

Tesco Mobile Outage Report in Tean, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Tean, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Tean, Staffordshire, England 12/09/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamAllan Graham Allan (@GrahamAllan) reported

    @JolyonMaugham @ThreeUK @tescomobile I was going to reply say they may be limited by the back to back agreement they have with their network provider but that is a really odd limitation

  • icecool1986 arron (@icecool1986) reported

    @tescomobile hi ive woken up this morning snd have no signal at all just says searching constantly. any ideas?

  • willowstamford Jessica (@willowstamford) reported

    @tescomobile how much does it cost to unlock a phone from your network? Thanks

  • HWhickman Hannah Whickman (@HWhickman) reported

    @tescomobile just setting up my new samsung s20 fe - on your website it states you get 6 months spotify premium but this is not working - on the samsung page it only lists A Series models? Please help??

  • DonnaBoo63 Donna (@DonnaBoo63) reported

    @tescomobile Please could someone contact me regarding a returned mobile? Sent via DPD Monday 4th Jan as arranged by Advanced Support Team but not received confirmation of return. Many thanks.

  • Trudgillz Trudgill (@Trudgillz) reported

    @tescomobile Thanks Callum, if I took out an iPhone contract, can I cancel the 1 month usage contract and just keep paying the monthly phone contract until the end of the term?

  • grangeyboy Alan Grange (@grangeyboy) reported

    @tescomobile absolutely disgusted you will not cancel a pay monthly contract because I can't answer my mums security question. How could I, she has suffered a stroke, can't speak, is incapacitated and must continuing with top ups she can never ever use. Absolutely pitiful

  • RedMissRed She (@RedMissRed) reported

    As a teacher in a school full of low-income families I'm really disappointed that @tescomobile aren't doing everything they can to support online learning. Time to find a new mobile provider. Anyone want to recommend one to me?

  • ReviewTesco Tesco_mobile_ review (@ReviewTesco) reported

    @tescomobile @nokia @BBCWatchdog The usual reply to highlighting a complaint is send us a dm. Absolute waste of time, you get the "a call back has been confirmed with a management team, i don't believe they tesco mobile have any managers. This refusal to call is spineless

  • Antilles100000 Wedge Antilles (@Antilles100000) reported

    @tescomobile Hi, I’ve ordered a new sim from you in order to do a sim swap. Problem is the sim hasn’t arrived yet but my existing phone is now getting no phone service. Can you let me know what details you need so you can look into it? Account is in name of Candida Close. Thanks