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Tesco Mobile

Tesco Mobile Outage Report in Tean, Staffordshire, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Tean, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Tean, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme.

CityProblem TypeReport Time
Newcastle under Lyme TV 2 months ago
Stoke-on-Trent Internet 2 months ago
Uttoxeter Phone 3 months ago
Stoke-on-Trent Total Blackout 6 months ago
Stoke-on-Trent TV 9 months ago
Stoke-on-Trent Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • ethj1502
    heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • Lisastaffs2018
    Lisa Clemson (@Lisastaffs2018) reported from Stafford, England

    Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AgentCas73
    Chrissie. (@AgentCas73) reported

    @tescomobile None of us can go out due to having our phones cut off because we can't keep in touch with dad and he can't keep in touch with us. Cutting people's phone off and causing endless problems is not good enough when the bill was paid at the weekend.

  • AgentCas73
    Chrissie. (@AgentCas73) reported

    @tescomobile have caused myself and my family endless stress over the last week. Our 3 family mobiles have been cut off because tesco staff can't see a payment which was made last weekend. Talked to 4 staff members and nobody has been any help in getting the situation sorted. 😡

  • nick_rawlings2
    Nicholas Rawlings (@nick_rawlings2) reported

    @tescomobile I sent you a complaint weeks ago about my father's phone account. You said you would send a refund. But of course I received nothing. This is the third time I've had to contact you about this. Reference is [ ref:_00D1tvTl1._5007SH2rS9:ref ]

  • Sp0rtz_Fan
    Sp0rtz_F@n (@Sp0rtz_Fan) reported

    @tescomobile Is it correct that there is an outage on the O2 carrier signal that Tesco Mobile uses? My family has no data/phone signal. If this is correct, will there be a reduction in our next monthly charge?

  • kumala14
    susan sidaway (@kumala14) reported

    @tescomobile what's going on can't log in ,what technical problems are you having diabolical

  • wendy_percival
    Wendy Percival (@wendy_percival) reported

    @tescomobile I’d like to join you, Tesco Mobile, but apparently I don’t exist, according to your verification system. I see this is an issue people have had before. Why haven’t you solved it yet? #computersaysno

  • ekua_akumanyi
    Ekua Akumanyi (@ekua_akumanyi) reported

    @kukiebiscuit @tescomobile Stressing me out paying you money for 3 years for a phone I don't use at £11 a month. Come on. We're in a cost of living crisis. Help me live better by not paying you anymore

  • ANNA77LUNT
    ANNA LUNT (@ANNA77LUNT) reported

    @tescomobile Thank you Natasha but I submitted a complaint 5th Feb and have no response.

  • AllanMcLaughlin
    Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I WANT MY NUMBERS PORTED OVER NOW!! TWO WEEKS WAITING IS MORE THAN ENOUGH!! I'M SICK AND TIRED OF YOUR POOR CUSTOMER SERVICE. NO ANSWERS - NO REGULAR UPDATES. I WANT TO SPEAK TO A CUSTOMER COMPLAINTS MANAGER.

  • PaulOehme5
    Paul Oehme (@PaulOehme5) reported

    @tescomobile Hi I didn't receive any notification from yourself or O2 about the outage and I searched about problems and one of the steps was to reset it to factory settings and it wasn't until later in the night that I saw the news report about the outage and that when my phone was working