Tesco Mobile

Tesco Mobile Outage Report in Tean, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Tean, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Tean, Staffordshire, England 12/03/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tean, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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Tesco Mobile Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • patrick2604 Lord Hill (@patrick2604) reported

    @tescomobile I have tried Dm as requested, didn't work, tried using Messenger and you tell me to call you. I call you and you tell me you can't help. All I want to do is give you the money you're owed.

  • lawshalls Vicki Harris 🇪🇺 #FBCoalition2024 (@lawshalls) reported

    @tescomobile Please supply a customer services number that is not about products. I tried to text PORT to 23424 but my phone doesn't recognise the number.

  • jan_syk Jan Syk (@jan_syk) reported

    @tescomobile Having some issues topping up my phone online. I didn't know if this was an issue because I was attempting it abroad, but now I am home its still not working. I keep getting a response saying I'll be emailed further instructions but still received nothing

  • lrigfrus Amanda (@lrigfrus) reported

    So much for @tescomobile famed customer service. 3 days trying to buy an additional sim card is ridiculous!!

  • LeighAnne1303 Leigh-Anne (@LeighAnne1303) reported

    Wanted to upgrade my phone today but @tescomobile kept saying there was an issue 😭 soooo upset!!

  • jssmith180592 Jasmine Smith (@jssmith180592) reported

    @Tesco @tescomobile really unhappy. Purchased a phone less than 60 days ago that just turned off over night and wouldn't turn back on. The only options were to send it off for repair cust service we're really unhelpful my mentally ill uncle is now left with no phone #unfair

  • Brendiano24 Brendan (@Brendiano24) reported

    @tescomobile the worst customer service possible. Been charged an additional £150 to my bill back in march for data bundle that was removed. Now stuck without being able to use my phone for couple of months. I phone them to get it sorted and they basically tell me to call back.

  • jssmith180592 Jasmine Smith (@jssmith180592) reported

    @tescomobile @Tesco your staff in store and customer services need to be better trained on repairs & returns was told two different things by store staff and customer services and your online support isn't very helpful

  • pmilligan1983 Paul Milligan (@pmilligan1983) reported

    @tescomobile Hi, are you having major system issues? Was just on the phone for 50 minutes trying to upgrade 2 accounts and am being told it’s continually failing and it’s because of new systems? Only happens right at the end. Now told can’t be done so need to just try tomorrow?

  • lmorg16 Laura Morgan (@lmorg16) reported

    @HarryMears23 @tescomobile I joined tescos on Monday and its never worked. Apparently there is no service where I live, the mast is not working.. been told to drive out 3 miles to see if it works there!!! Absolute joke for a new customer.