Tesco Mobile

Tesco Mobile Outage Report in Tean, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Tean, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Tean, Staffordshire, England 11/12/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tean, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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Tesco Mobile Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • Lisastaffs2018 Lisa Clemson (@Lisastaffs2018) reported from Stafford, England

    Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wirelessmagic Localhost (@wirelessmagic) reported

    @tescomobile Could someone please check why my pay monthly line is not working? I can receive SMS but cannot receive calls.

  • rob1wheeler Robyn Wheeler (@rob1wheeler) reported

    @tescomobile hi, my 2 sons mobile contracts end 14th may. We’re wanting to cancel the contract and move to another provider. How do we do this? Thanks

  • laidlawg81 Gillian Laidlaw (@laidlawg81) reported

    @tescomobile is there a problem with your network today? No phone or 4g signal

  • shaunos_shaun SHAUNOS (@shaunos_shaun) reported

    @tescomobile Why all of a sudden am I getting "not set up on this network" when sending MMS?Been trying to send holiday pictures to no avail!

  • KGailer Karl Gailer (@KGailer) reported

    @tescomobile why the hell does it take 7 days to unlock my phone so I can use my new sim (from another service provider) been a Tesco customer for years too!!

  • SteJoycey10 Stephen Joyce (@SteJoycey10) reported

    @tescomobile Done both using covid to not answer phones is a **** excuse and test replies taking me into app that then tells you to text ! Sick going around in circles

  • Elizabeth_Mc74 Donna Elizabeth McLean (@Elizabeth_Mc74) reported

    @tescomobile been a customer for 7 years. for the last 3 weeks I haven't been able to access my account. Nor can i to speak to anyone & have an order sorted out. Where are the staff.?? Also. the phone I'm ordering is £26 per month.. but with 'EE' it's half that price. As for 2 years not 3.

  • hollieesheridan hollie (@hollieesheridan) reported

    Hi @tescomobile I received a letter in the post regarding a new contract, however, I have never set one up with you and am not a customer with yourselves. Is there any way to get in touch with your fraud team? Many Thanks

  • wirelessmagic Localhost (@wirelessmagic) reported

    @tescomobile Tried everything, not working. Please check as it says numbers not recognised and I need to make a payment but my payments are up to date. Will send you a PM with my number. Thanks

  • _MissWatt Kirstie (@_MissWatt) reported

    Hi @tescomobile. I just thought I would let you know that Pratyush, who works for your online service team, has went above and beyond with his customer service this afternoon. 💫#thankful