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Tesco Mobile

Tesco Mobile Outage Report in Tean, Staffordshire, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Tean, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Tean, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent Internet 4 days ago
Newcastle under Lyme TV 2 months ago
Stoke-on-Trent Internet 3 months ago
Uttoxeter Phone 3 months ago
Stoke-on-Trent Total Blackout 6 months ago
Stoke-on-Trent TV 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • bigbird123
    Big Bird (@bigbird123) reported

    I think I've actually found it! The world's worst customer service, and the world's worst website! Take a bow @tescomobile I've been trying to spend more money with you for 3 hours now, with no success.

  • EilishJordan
    Eilish Jordan (@EilishJordan) reported

    @tescomobile The watch which was part of the promotion was actually a Xiaomi smart band not a Samsung and why would I as the customer need to go chasing this as I paid Tesco to supply it surely it would be Tesco who would need to follow up with their supplier

  • CazCAFC
    Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • LightingAnthony
    Baldy Anthony (@LightingAnthony) reported

    Interesting strategy @tescomobile I'll give you that: charge £1200 for a phone order that was cancelled and then try to transfer to the Samaritans when we get upset. Apparently the "resolution team" will be in touch within 24 hours but I bet they won't

  • FionaMitchie
    Fiona Mitchie (@FionaMitchie) reported

    @tescomobile Unfortunately I can't do a factory reset as it keeps sending a one time code to me which I can't get because I have no service 😫 I'm at a lost really

  • SWstudent78
    mel (@SWstudent78) reported

    @tescomobile Contacted on social media as do not have a spare hour to hold!!! I only want the call you promised me 2 weeks ago so don't make out I'm making awful demands.. I am sick of chasing you people.

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @MarcusManley8 @tescomobile 3 .... If Tesco mobiles' licence to RUN a mobile network was dependant on their CAPABILITY to run such a business, they'd be forced to close it down, so I guess that Tesco mobile being able to continue despite that they haven't got a clue how to do it, it keeps other networks..

  • SirTee1
    Tee O'Neill (@SirTee1) reported

    @KevinHidd84 @tescomobile I've got the same issue with 4g.. brutal.

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @MarcusManley8 @tescomobile 2 .... a mobile-network. But more importantly, do you think they care? The personel who man the helplines simply haven't got a clue. Totally-brain-dead - reading from instruction books. It baffles me how they get-away with it!

  • _MelanieMartin
    Melanie M. 🇪🇺🇩🇪 (@_MelanieMartin) reported

    Back in October when I tried to order it, I had to call every day for a week @tescomobile and was continuously ensured that everything was ok. And now you sent me a bill for a phone I never received?