Tesco Mobile Outage in Stafford, England

@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

@tescomobile Hi Rob, I have actually tried that, but the number that it is currently Iinked to is no longer in use, so security text is not being received, hence the problem. Mobile tell me to speak to Clubcard and vice versa

@tescomobile Terrible service from you - daughter transferred over to your service recently- now cannot get any 4g - she is currently travelling through Europe and can’t access her mobile data - pretty useless service from Tesco mobile - avoid them if you can

@tescomobile @WhichUK Too late Tesco, gave you a week to sort it, can’t wait for a fix that might never come, I’ve moved networks.

@RABCJ @tescomobile Hi there, thanks for getting in touch. I'm sorry for any ongoing issues you're having relating to your Clubcard Plus double data. If you can DM me your full name, postal address, e-mail address and Clubcard number, I'll be able to help you with this. Martin - Customer Care

@tescomobile @edwinhayward I think this is a big mistake! You don’t offer customers bundles as it is, so you remove free roaming but have nothing to replace it with… I’ve been a customer for years, but this is making me reconsider that

@tescomobile **** your terms and conditions!! That’s all you ever say, it’s NOT JUST ONE GOD DAMN MAST! How many more times! You are quite literally stealing my money. None of you are sorry, you get some sort of kick out of other people’s misery. CANCEL MY CONTRACT AT YOUR EXPENSE

@tescomobile To contact anyone. The person on your live chat is full of crap as well. Check my account and see how many times me and my partner had to call each other within an hour because you can’t provide services I pay for. I cannot sustain a phone call EVER.

@tescomobile Your network is, yet I get poor excuses, lies after lies. What happens if I’m in an emergency situation and need to call someone?! Oh that’s right. Nothing. Because you just don’t care. As long as you get your filthy paws on my money, that’s it. (2)

@tescomobile None of you are getting the point are you?! I’ve had at least 6 different excuses as to why your pathetic excuse of a network can’t deliver what you promise. I’ve looked through your feed and have seen other people have been offered some sort of compensation for how crap (1)

@tescomobile @gerryculbert1 Don’t even believe their lies!!! 3 weeks later, and I’m still without signal and I’ve heard all the excuses under the sun. And conveniently I’ve dealt with “Liz” EVERY SINGLE EXCUSE.