Tesco Mobile

Tesco Mobile Outage Report in Alsager, Cheshire East, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Alsager, Cheshire East, England 01/09/2026 08:30

January 09: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChezBlosSakura CherryBlossom (@ChezBlosSakura) reported

    @tescomobile Thank you for your help, I fully appreciate it although I feel like I wasted your time

  • chrisk2500 Chris Kent (@chrisk2500) reported

    @tescomobile No idea how your customer service is the worst leaving me with out a service for over a week telling me just take sim out clean it put it back in after messing up porting my number over had to leave networks to get a service that worked

  • CrowsSilhouette silhouette crows (@CrowsSilhouette) reported

    @tescomobile Hello. We've been without a Tesco (@O2) phone signal at home for 9 days now because of a mast problem. Becoming a real problem with missed calls and texts. Anything you can do to help?

  • Real_Cazbarr 𝓒𝓐𝓩𝓑𝓐𝓡𝓡 Out of Order Until Further Notice! (@Real_Cazbarr) reported

    .@tescomobile Trying to purchase Doro 6620 on your website but I keep being told oops something went wrong since yesterday? Can you help?

  • BirminghamRatty Ratty Birmingham (@BirminghamRatty) reported

    @tescomobile hi please help, I am being bombarded with scam calls from different O2 numbers. So far today I've received 6, sometimes within half an hour of each other. Have blocked each number as they have arrived but is there anything you can do?

  • nickyPRINT nicky browne (@nickyPRINT) reported

    @tescomobile my iphoneSE is a few months old and the battery becomes exhausted very quickly now. I am shutting apps down and doing less than pre-Covid usual. It is not good. What can you do?

  • ChezBlosSakura CherryBlossom (@ChezBlosSakura) reported

    @tescomobile Thank you, just turned out my slot for the sim card itself was ***** from when I had gotten the sim nearly 2 years ago! Hopefully the issue won't happen again if it does I'll have to look at getting a replacement. Thanks for your help Rob! -Sakura

  • drDoohan Dave Doohan (@drDoohan) reported

    @tescomobile That's really poor when you're pushed into a "deal" that isn't a deal. So effectively I end up going elsewhere because Tesco are inflexible. Yet you do sell Sim only after the phone is paid for. It's ridiculous.

  • holy_raccoon17 holy raccoon (@holy_raccoon17) reported

    @tescomobile SCAM CUSTOMER SERVICE. Neeti and Charu absolutely useless and waste 30 min of my time. Neither knew anything about Tesco policy and just seemed to say any random thing they could think of. Charu dc’d after providing no information at all. What a joke.

  • stid1912 hooligan🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stid1912) reported

    @tescomobile when are you going to boost the signal and get 5G?