Tesco Mobile

Tesco Mobile Outage Report in Alsager, Cheshire East, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Alsager, Cheshire East, England 01/13/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • paul_brandon Paul Brandon (@paul_brandon) reported from Middlewich, England

    @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CorpTravellerPW Peter Wright (@CorpTravellerPW) reported

    @VodafoneUK No issues. I’ll give @tescomobile a call

  • JimConnolly Jim Connolly (@JimConnolly) reported

    Worst #CustomerService I have ever experienced? I've been a @tescomobile customer for 1 month & they've set a new low. The level of incompetence / disinterest from their 'chat' support and phone support is mind-blowing. Sorry I left @O2 Don't switch.

  • HebbyGold SParker (@HebbyGold) reported

    @Helen1971 @tescomobile I'm getting fed up with being told there's a mast problem and it's only been 4 days!

  • NetMarketingJam Marketing Jam (@NetMarketingJam) reported

    @JimConnolly @tescomobile @O2 Have the sorted the problem out yet James?

  • JimConnolly Jim Connolly (@JimConnolly) reported

    @tescomobile I've DM'd you. But based on your other customer service options having refused to do anything, I don't think this will end well.

  • GreenSpursKK Jason OBrien (@GreenSpursKK) reported

    @tescomobile problems with phone abroad.. Some of our phones work others don't!! #Help

  • Manue_szko Manuella (@Manue_szko) reported

    @tescomobile it’s been 3 months since I first reported a contract bought fraudulently under my name and yet no word from your Fraud department. You have no problem chasing me for invoice though. My credit record is badly impacted. This is poor customer service. Not impressed!

  • merytsekhmet Krys Williams (@merytsekhmet) reported

    @tescomobile I do not want 3 free months of Disney crap that you are trying to push on me. Why not just reduce prices for all customers rather than bolster US rubbish!

  • Seagullshit1 Seagullshit (@Seagullshit1) reported

    @tescomobile Thanks! I’m a new customer and that was the one question I forgot to ask.

  • DV0012 DV001 (@DV0012) reported

    @tescomobile New customer, been trying to take out a new contract for the last 4 weeks. Seems to be an issue whereby at the end of the order, it says 'customer details cannot be verified' or 'unknown error'. Tried instore and also via the sales team on the phone. Please assist