Tesco Mobile Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Tesco Mobile
Tesco Mobile is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lois Addy
(@TootHillMedley) reported
@tescomobile. How many times do you expect me to respond to an email telling my my monthly mobile bill hasn't been paid, then when I try and sort it out in the supermarket, your help team say the payment method is set up, it'll all be fine? This is month 3 or 4 now. Unhappy!
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💀
(@deceiveanddefy) reported
Why are phone companies so quick to cancel the contracts but not as quick to supply the replacement SIM card 🥲 god knows how I’m getting home from work tonight @tescomobile
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Stevejay63
(@stevejay63) reported
@tescomobile so today is day 5 of no sim, had little sleep due to stress of not being able to work as my clients not being able contact me. After another day of lost earnings I eventually get part service back. I can make and receive calls, sms and have data.
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knickerbocker glory
(@yoojungsqueef) reported
@tescomobile no1gaf get o2 to fix ur ******* phone masts
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lucie
(@luciieirl) reported
@tescomobile hi there looking to cancel contract. web chat option is not working on website. thanks
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☀Ange☀️
(@vannerbird) reported
@tescomobile No I haven’t Rob. As that’s an O2 site I thought maybe I’d have to be an O2 customer to do it.
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Allan McLaughlin
(@AllanMcLaughlin) reported
@tescomobile I'VE HAD ENOUGH! We've waited almost 3 weeks for our numbers to be ported over. Your customer service is atrocious. I'm contacting the ombudsman... We want compensated for the loss of earnings and time spent on this.
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olisheep78
(@olisheep78) reported
@tescomobile I tried that on several occasions. It's the same today. I only get wifi if I am connected to a network.
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Hazel
(@HazelKLarkin) reported
HUGE shout out to Matej, of @tescomobile 's customer services. Thanks to his help, patience, and ability to actually pay attention to what I was saying, I am no longer losing the will to live... (A problem going back to December is finally sorted!)
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Jeff Whisky - Slapper
(@jeffwhisky24) reported
@PadWhisky @EE It is awful. The fact they have to increase it beyond the inflation amount seems wrong. Will be gone as soon as possible, most likely moving to @tescomobile