Tesco Mobile

Tesco Mobile Outage Report in Alsager, Cheshire East, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Alsager, Cheshire East, England 12/29/2025 22:30

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • paul_brandon Paul Brandon (@paul_brandon) reported from Middlewich, England

    @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Caz1001Webb Caroline Webb (@Caz1001Webb) reported

    @tescomobile But I’m on your network now. We established that earlier! I don’t think you did the transfer properly. Try telling Vodafone!

  • petec_music Pete Carroll Music (@petec_music) reported

    @tescomobile Theft. Tesco thieve from customers. I dont have access to the phone, my son has it. Your live chat isnt working, your Developers know it, your Cust Service centre is aware, they have a backlog. We'll be changing supplier. ShiTesco

  • DaddyDee__ 🄳🄰🄳🄳🅈🄳🄴🄴 🎮 🏁 (@DaddyDee__) reported

    @tescomobile Hi, I've just upgraded my contract and the first payment has come out. I've been charged too much. Please help.

  • SueC1907 SueC (@SueC1907) reported

    @tescomobile Hello Laura, apologies for not responding earlier, have been working so away from social media. Am pleased to say signal restored this morning although I had to switch the phone off & back on again first. Thanks for taking the time to reply though.

  • arkhdrauth Rayn (they/them) (@arkhdrauth) reported

    @tescomobile I am currently using the live chat and have been told that they cannot find out the reason that my name change has been actioned. They have told me that they will send out a new form but I cannot see how this will solve the issue if I have already taken that step.

  • Snpokemon09 SNPOKEMON (@Snpokemon09) reported

    @tescomobile coverage is shocking & appalling- I’m in a town centre you’d expect coverage to be strong. If connected to home wifi that’s fine -if I go out & try to use data & FaceTime - very unreliable/poor connection constantly. I’m paying for a service your not providing!

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile Thank you Maria. But 3 times I was assured via your online chat service from your experts there is no problem to activate the SIM card.Then I don't understand how the Tesco Mobile company is working.I spent money at Tesco on mobile phone with SIM so I expected a bit of service.

  • wendysav Wendy Savill (@wendysav) reported

    @tescomobile utter disgraceful customer “service” this afternoon. We have a charity mobile phone that is a number people in crisis use. It had a software update then stopped working. Two phone calls and 49 minutes later, we still have no CHARITY phone.

  • Ewantweet Ewan Cameron (@Ewantweet) reported

    @tescomobile No issues according to that. She’s AB15 6HE. She’s been trying to call all morning but message says it’s too busy so try later. Any ideas?

  • arkhdrauth Rayn (they/them) (@arkhdrauth) reported

    @tescomobile I find it unbelievable that the Passport Office has been able to complete my name change faster and they're notoriously slow.