Tesco Mobile

Tesco Mobile Outage Report in Alsager, Cheshire East, England

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Alsager, Cheshire East, England 11/21/2025 16:55

November 21: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomNorthwich Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • paul_brandon Paul Brandon (@paul_brandon) reported from Middlewich, England

    @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankensteinR Tony (@FrankensteinR) reported

    @tescomobile your pay as you go system is the absolute worst piece of garbage system I have ever seen.

  • KaniaMcKalliah 🏴󠁧󠁢󠁳󠁣󠁴󠁿𝕂𝕒𝕟𝕚𝕒 𝕄𝕔𝕂𝕒𝕝𝕝𝕚𝕒𝕙🇺🇲 (@KaniaMcKalliah) reported

    @Tesco @DLabhradha I already did but I think it went to TescoMobile. I am a customer of that as well. Help!

  • WelliXL WelliXL (@WelliXL) reported

    @tescomobile Hi Team, I just purchased 2 phones but only 1 sim in the box. can't seem to find the phone numbers for these - help!

  • CncrndCtznNo1 ConcernedCitizen (@CncrndCtznNo1) reported

    @tescomobile That's great that you help me spend less - could you now try to help me actually get a signal on my phone so that I can make a call and use the internet?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported

    @tescomobile Looks like a mast is down in the area so I’m guessing it’s been the same all week. Very frustrating when I’ve missed important phone calls and haven’t had the signal to return them either

  • KatrinaTransfem Katrina (@KatrinaTransfem) reported

    @UnicornsRockUK @tescomobile @O2 I'm on actual O2, and I can stream from my Jellyfin without any problems.

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported

    @tescomobile signal has been awful for nearly a week in CF63 area going between no service and 3G rarely getting 4G signal. What is going on??

  • pmb200 Paul Bailey (@pmb200) reported

    @chrisisadolphin @StewMasters @tescomobile I'm lucky to get 3G and no 5G available anywhere. Tesco have acknowledged that a mast has been down for 10 weeks but that doesn't explain the poor connection pretty much anywhere. Thanks for taking the time to reply, I'm obviously unlucky.

  • Elphaba_Rain Gemma (@Elphaba_Rain) reported

    More than a week of horrendous mobile signal. Can use my phone without Wi-Fi! @tescomobile how much longer will this be going on?!

  • whatjamietweets Jamie Smith (@whatjamietweets) reported

    @HolmesNik @tescomobile @Coventry_City Damn sorry to hear this mate! Fair play to you though for trying to stop the little scrotes!