Tesco Mobile Outage Report in Alsager, Cheshire East, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (48%)
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Internet (28%)
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Total Blackout (19%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
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Tesco Mobile Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sara
(@st_tattersall) reported
@tescomobile ongoing issue for 3 months, could probably get hold of the Queen quicker than someone in management!. Now left with no service on my phone.... ridiculous!!! Customer care my arse!. Sorry doesn't cut it no more!
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Sumit
(@sumitsolanky9) reported
@Tesco @tescomobile … This is what made me just have to laugh at your company… I was trying to get a customer service number and the number that is on the website 0800505555 is only 10 digits… I’ve just had enough with your company now 😤🤬
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Cerys Goff
(@Cerys_H_Goff) reported
@tescomobile #WorstCustomerService I've ever received when it comes to a phone contract. Both times I've needed help have been a nightmare. Rang six times today and my simple issue isn't resolved. Please allow me to pay my bill and adjust my price plan. Thank you
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Ks
(@SimmsKieron) reported
@tescomobile your network is appalling, spending so much for what to constantly be on 1 bar or no service 24/7
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keith thompson
(@tomocfc1955) reported
@tescomobile disappointed two fold, she was not told to turn the phone on and off after 24 hours. And your telephone support should have told me to do it which would have saved my Mum 6 6 mile round trip.
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mark wright
(@wrighty8822) reported
@tescomobile hi, I've just joined your network and moving my number across. I gave my pac code last week and was told I would get a text with a time and date within 24hrs and didn't, could you please tell me when my number is changing? Thanks
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Sumit
(@sumitsolanky9) reported
@Tesco @tescomobile Secondly… tesco mobile says they give me unlimited internet but everywhere I go I only get 3G or EDGE… am i living in 1995 or something? It’s just terrible even people the desert uploading videos get better connection than me 🤦🏽
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Joystir
(@joystur) reported
@tescomobile I've just arrived in Canada and my phone won't work because I've exceeded my cap set at £40 but I only made one call of a minute's duration when I arrived. I can't login to my account either to see what's happened. I need to be able to use my phone. Please help.
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keith thompson
(@tomocfc1955) reported
@tescomobile I’m not impressed with your customer service dept. My mother took her phone to one of your outlets as it wasn’t working there was a problem with the SIM card so i#t was swapped for a new one. They said it would take 48hours to update. After the 48 I called your CS.
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Cerys Goff
(@Cerys_H_Goff) reported
@tescomobile hi. I have a contract with you. Have tried contacting customer care several times today. Just need to pay my bill and adjust my price plan. Six phone calls and a live chat later and none of it has been sorted. Worst customer service I've received in years