Tesco Mobile Outage Report in Alsager, Cheshire East, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (9%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
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Tesco Mobile Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Paul Brandon
(@paul_brandon) reported
from
Middlewich, England
@tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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𝗥𝗶𝗰𝗵 𝗣𝗲𝗿𝗸𝘀
(@Richperks) reported
@tescomobile customer support network is a farce. Two months of trying to resolve a problem; have resorted to lodging a formal complaint online (under the heading ‘please ask your question here’)…it’s not a question Tesco! Automation and bots = very unhappy customers! Unreal!
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Jimbooooo
(@seymourjames3) reported
@Pig_Maiden @tescomobile Hey Kerry. We have probs also very similar to your. But do not rely on Tesco customer care team sorting bit out. Some of them have no clue 4 phones I have on my account the wee ones 2 have been unable to use data cause tesco say they automatically block all sim cards and you
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Jimbooooo
(@seymourjames3) reported
@tescomobile @Pig_Maiden Before they do ask them to check out the chats I have had it should still be sitting on my file. The issue is just to be clear itwas never explained to me that the sim cards came with parents lock which need to be removed by customer.
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Annabelle Heywood
(@AnnabelleHeywo1) reported
@tescomobile hi, is your webchat not working today…?
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Jimbooooo
(@seymourjames3) reported
@tescomobile @Pig_Maiden Yes the guy in store sorted them within 15 mins . Its all in my chat with customer service most of whom had no idea what they were talking about so much so one even sent out new sim cards. 18 months I paid for data that could not be used properly over 300 pounds stolen by tesco
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Samantha Joy
(@samvj88) reported
@tescomobile Hi, hope you can help. Daughter is in Mexico & unable to make calls. I’ve updated her safety buffer but she has a message to say she only has £1 left, her account says £50, can you help?
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Jimbooooo
(@seymourjames3) reported
@tescomobile @Pig_Maiden LIZ .I have spoken to tesco customer service team about this since 19th May and got nowherenot one single person I have spoken to has said anything about complaint form I would love to speak to the concerns management team so please ask them to call me
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Lisa English
(@LisaEnglish71) reported
@tescomobile major issues transferring number to new contact with you. Five live chats with advisors, over three and a half hours but my phone still doesn’t work and number not recognised when trying to register on the app. Thoroughly hacked off.
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Jimbooooo
(@seymourjames3) reported
@Pig_Maiden @tescomobile Have to unblock. You know me kerry no one at any point every told me that and result is I have been paying for data for 18 months now our 2 could not use. Gut in tesco irvine sorted the issue in 15 mins guys on phone had no clue I am looking around for new provider all 4 phones
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jehan p(ro)uvaire
(@m0untain_ash) reported
@tescomobile @tescomobileire DMS aren't open can I please get some help