Tesco Mobile outages and service status in Middlewich, England

Problems in the last 24 hours in Middlewich, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Middlewich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Middlewich, England

Latest outage, problems and issue reports in Middlewich and nearby locations:

• 
  Paul Brandon (@paul_brandon) reported 3 minutes ago from Middlewich, England

  @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

• 
  Leigh Nelson (@LeighNelson3) reported 4 minutes ago from Wilmslow, England

  @tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.

• 
  Tony Weston (@knowingeye) reported 55 minutes ago from Alsager, England

  @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Antty (@Antty629802) reported 6 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Emma Lockhart (@EmmaLockha51775) reported 8 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 11 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Sam Parfett (@sam_parfett) reported 14 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Aileen Murphy (@AileenMurphy100) reported 17 minutes ago

  @tescomobile Where can I email a complaint. Any email address you have

• 
  Gracie🐦 (@mydogisafreak) reported 18 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 19 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  🏌🏼‍♂️ (@Mr_k_hills) reported 19 minutes ago

  @tescomobile I’ve started a contract with you 2 weeks ago.. I ported my old number to you using my pac code. Since then I can’t make calls or text or use data off of WiFi.. and any contact I have with customer service I’m getting fobbed off. Can you fix this

• 
  Dave Kendall (@DaveKendallPho1) reported 21 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  chatterbox (@chatkins1) reported 24 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint