Tesco Mobile Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Tesco Mobile
Tesco Mobile is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (19%)
-
E-mail (3%)
-
Wi-fi (1%)
-
TV (1%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
-
heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
-
wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
-
wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
-
Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
-
wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
-
Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay
(@JayGran45091653) reported
from
Pilton, England
@tescomobile I’ve had a new sim too.. I think it’s purely down to the network being far weaker than EE which I’m used to with 5G pretty much every where.. tesco /02 down to 3G 🤬 my colleagues and friends on tesco02 have said the same.
-
Gemzy gem
(@gemmaalyssac) reported
@tescomobile in my area BN23 6NN it says a mast is not working properly so that’s why my phone calls are not working but when did that get reported as my phones been like this for a week or so dropping calls bad signal can’t make calls etc? When was this started being fixed pls?
-
Bex
(@Bex20_) reported
@tescomobile I got a reminder saying I need to sign the agreement which I never got, and When I click it I get an error message,
-
BSE
(@Olbiastravain) reported
@PrintNameHere @tescomobile 15+ years, worse customer service I have very received from any company in a long time. Just looking at other providers now and take my business elsewhere. Did they say anything to you about why they cancelled it?
-
Jenny S 🌻☀️☮️🕊️
(@Jigapem4847) reported
@tescomobile I am a new customer and trying to order a new simm but you cannot verify my details. Please provide a telephone nr I can phone you on from my landline to get this sorted, thank you
-
Mrs B!!
(@a_biscombe) reported
@tescomobile I can’t make calls or send texts. Is the network down? Ta
-
yorkshirehelen
(@yorkshirehelen1) reported
@tescomobile You have conned me into staying another year, assuring me your coverage was 2nd to none. This whole summer Tescomobile has been a nightmare. Appalling reception in Devon, I of Wight, not to mention Finchley. Yet friends with EE and Vodafone had no such problems.
-
Katie Duggan
(@katiedug13) reported
@tescomobile I ended up putting my old sim back in but this no longer supports imsg on my iPhone . Please help!
-
Mike Sinfield™
(@mikesinfield) reported
@tescomobile How long is my network going to be out for? Can't make or receive calls and texts and use data
-
Gordon Walker
(@GMW_WorldTravel) reported
@tescomobile Added £10 recharge to wife's phone and £20 recharge to my phone, via vouchers, in Vienna, Austria. Uses data immediately. By the time we try to add a £10 and £20 rocketpacks, £ amount is below required amount. You have to fix this. We missed our train waiting on line