Tesco Mobile

Tesco Mobile Outage Report in Newcastle under Lyme, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newcastle under Lyme, Staffordshire, England 02/05/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (16%)

    Internet (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kk2karen Karen K. (@kk2karen) reported

    @tescomobile Hi can you help extend the ringtone on a Samsung galaxy phone please. Have tried code **61*905*11*30# but it comes up with invalid MMI code thanks

  • rjm101163aux Richard Maunder (@rjm101163aux) reported

    @tescomobile My phone did not even work ! When I brought the sim card I told your staff in Bournemouth what I needed it for. It's NOT the charges that are a problem it's the fact it did NOT work at all ?? So I will be going back to O2 like I have used in the USA and The Bahamas.

  • renfrewcraig58 Craig (@renfrewcraig58) reported

    @tescomobile Hello Liz. All the ones I tried did not load at all and the same for my partners phone. We both upgraded our phones only 3 weeks ago so expected better service.

  • Paul_PDE4 Paul Edwards (@Paul_PDE4) reported

    @tescomobile I was looking forward to getting my new iPhone today, you were very helpful, just a shame dpd could not do a simple task and deliver it on time,waited all day and never arrived, paid xtra to have it delivered Saturday morning, still waiting for a call back from them

  • rjm101163aux Richard Maunder (@rjm101163aux) reported

    @tescomobile What a waste of time sending a private message will be it WON'T make the phone work in the future will it ?? In two weeks I am back in the USA and have two trips for The Bahamas already booked also. The problem is I have nearly £50.00 stuck on the phone !

  • FleurieD Fleur dulude (@FleurieD) reported

    @tescomobile worst call centre service EVER! Flagged a possible hacked number/ criminal activity and a safeguarding issue - phone used by a vulnerable person. ZERO help. Store really helpful. Concerned that call centre staff will not act under these circumstances

  • _sopphh96_ soph❤️‍🔥 (@_sopphh96_) reported

    @tescomobile I literally have no bars of signal and it said there were no issues in my area!

  • JamesRe10072266 James Reynolds (@JamesRe10072266) reported

    @tescomobile I've done that already still no network

  • rjm101163aux Richard Maunder (@rjm101163aux) reported

    @tescomobile YOU really need to READ what I wrote to understand the problem of your staff telling me lies. It has NOTHING to do with the charges as the phone did NOT work at all until I landed back in the UK at LHR. Lucky for you there was NO emergency I had to deal with !

  • chanandalabong Miss Chanandler Bong (@chanandalabong) reported

    @tescomobile I haven’t had any mobile signal for over a week and it doesn’t look like it will be fixed any time soon. Please can you advise re compensation and when the issue will be fixed?