Tesco Mobile

Tesco Mobile Outage Report in Newcastle under Lyme, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newcastle under Lyme, Staffordshire, England 01/12/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (15%)

    Internet (15%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Smiiint Y (@Smiiint) reported

    @tescomobile So you'll never say the way @EE do "yes your contract will always stay the same and it won't go up at all...well it will go up due to the RPI and that isn't us putting it up" ???

  • UninhP The Uninhibited Photographer (@UninhP) reported

    @hutton1970 @tescomobile In this case it wasn't that my contract ended but that the plan I was on was replaced by a better one without me being told. The way it's handled (not just by Tesco but most companies) is rude rather than illegal.

  • PinaliShukla Pinali Shukla (@PinaliShukla) reported

    @tescomobile hi. I am trying to contact through via web chat. Not able to click, is it not available?? Need urgent help and I am abroad so can’t call

  • JohnEdwardsBrid John Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JohnEdwardsBrid) reported

    @tescomobile Really poor. Don't worry, I have logged a complaint.

  • Sunraged Sunraged, Thane of Liverpool (@Sunraged) reported

    @tescomobile So this is an opt in service?

  • JohnEdwardsBrid John Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JohnEdwardsBrid) reported

    @tescomobile That's really poor after being told by 3 different members of staff that it was eligible.

  • PhilSirr Philip Sirr (@PhilSirr) reported

    @tescomobile u r ok ill never mein tescos again

  • xQUIX0TICx Angela (@xQUIX0TICx) reported

    @tescomobile Existing customer you ripped off when new iPhone was released, hiked up price of contract during release then dropped it a couple weeks later, yeah you’re a great company, not!

  • OlatunjiKwabena Kwabena Olatunji (@OlatunjiKwabena) reported

    @tescomobile hi I just got my new phone. My current sim is still inside the old phone. I sent the code swap also to the number it said to wait until I get no signal. Do I move it to the new one ? Or do I keep it inside the old phone? The new phone is 5G sim.

  • ColinWilliams14 Colin Williams (@ColinWilliams14) reported

    @tescomobile One reason why I've just switched to you, especially since these mid-contract are now not just inflation but inflation plus another 3% or more. And the signal is much better than what I had before.