Tesco Mobile

Tesco Mobile Outage Report in Newcastle under Lyme, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newcastle under Lyme, Staffordshire, England 05/27/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HorlickV v horlick (@HorlickV) reported

    @tescomobile is there an issue with your coverage over the last few days? Seem to be unable to use phone despite turning off and on? Any signal issues ??

  • fred280 fred smith (@fred280) reported

    @tescomobile Hi, I have been with you since the 8/12/21, I have bought a samsung galaxy watch from Amazon, when I try to setup a mobile plan it says I need a QR code or activation code from my service provider, can you supply me with one, if not I would like to cancel my contract

  • fred280 fred smith (@fred280) reported

    @tescomobile Thanks for the reply, how do I cancel, I'm within the cooling off period.

  • RayRay_1283 Ray (@RayRay_1283) reported

    Hi @tescomobile if i buy an Iphone 13 outright, will an EE sim work in it? Love Tesco mobile but unfortunately can only get decent signal with EE in my neck if the woods!

  • mags1822 Maggie (@mags1822) reported

    @tescomobile hi someone opened an account in my name. I contacted customer service last week and was informed someone from the fraud team would get to me in 5 days. My credit has gone down and I’m still waiting for the fraud team. It’s poor that I can’t contact themselves. Help

  • michelle07844 Michelle Collins (@michelle07844) reported

    @tescomobile Yes, one email and then zilch! I’ll send a pm and hopefully get some kind of resolution.

  • cookiris14 Iris Cook 🇩🇪🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🧐 (@cookiris14) reported

    25 mins of chatting with @tescomobile to no avail It's the customers fault It's the settings fault No it's not Tesco roaming doesn't work Voxi does Who is really at fault A refund would be greatly anticipated and requested We are leaving Tesco Just lost another customer Goodbye

  • awayfromthesun_ Vix ❄️ (@awayfromthesun_) reported

    Absolute daylight robbery from @tescomobile with my data. I’d only used 2.5GB of my monthly data yesterday and now they’re saying I’ve gone through it all + my buffer. Their customer service response is “it happens”. Excellent.

  • gomark Mark! (The Herald Angels Sing) (@gomark) reported

    @tescomobile Yes, I’m using my home broadband network. (My mobile contract is unlimited minutes and data, but obviously I haven’t had any of either so far this month, at least not where I live. I can drive about 4 miles to get a signal but only fleetingly.)

  • gary_m_prince Gary Prince (@gary_m_prince) reported

    Hello @tescomobile Can you explain why, when a customer orders a replacement sim, you disconnect the old one and have a live sim within the postal system? Do you think it is prudent to leave a vulnerable person without service for upto 3 days?