Tesco Mobile Outage Report in Newcastle under Lyme, Staffordshire, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@p_aul34) reported
Been on @tescomobile 2 weeks now and the signal is absolutely abysmal, why oh why did I leave @ThreeUK for them 😭😭
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MrMyss
(@mr_myss) reported
@tescomobile Tried the SIM card in another phone and it doesn't work. T-Mobile also sent a new SIM card but that hasn't worked in the same phone or any other.
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dave smith radio dj
(@radiodjdave) reported
@tescomobile what is going on with your pay and go service topped up £20 and its eaten £10 in a day with only half hour browsing not happy
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Quentin Brown
(@QuentinPBrown) reported
@tescomobile I paid for a sim card that didn't work over a month ago and still haven't had my money back but you still claim your customer service is good?!
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chris
(@chrisharvey4357) reported
@tescomobile I thought this had been sorted but how sad am I. We were sent a replacement sim for a phone number that didn't have a problem with.
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Miss Chanandler Bong
(@chanandalabong) reported
@tescomobile Yes all compatible iPhones and yes, O2 removed a mast near by because of various issues. Used to have great 4G coverage but bugger all now.
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Edward Rhodes
(@EdwardJRhodes) reported
@tescomobile you've banned me from making outgoing calls for no reason and your webchat team refuse to help. Beyond disgusted as I'm trying to deal with an urgent personal situation
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Alistair Lawson
(@a6kendal) reported
@tescomobile Moto g(100) all emergency alert settings on, V12 up to date, but no alert on Sunday why?
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Nathan Alexander
(@naffnaff85) reported
@tescomobile If it keeps going off I assume the only solution atm is to turn off in settings
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Keith M
(@slainte_mhath_) reported
@tescomobile Some feedback as many didn't receive notification or was late. My "emergency alarm" came in one minute early & I'm based in Co Durham. Other than 1 min early no problem & the sound /vibration was loud enough,even with my moderate hearing loss