Tesco Mobile outages and service status in Berwick-Upon-Tweed, England

Problems in the last 24 hours in Berwick-Upon-Tweed, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Berwick-Upon-Tweed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UK_Grumble (@UK_Grumble) reported 7 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋

• 
  Jeremy (@io_scores) reported 9 minutes ago

  @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

• 
  Jill Collier 🟥 (@JillCollier16) reported 11 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Michelle (@Michell78492363) reported 15 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 16 minutes ago

  They've sent the DEBT back to you so you should respond or you'll be getting NAFF ALL @tescomobile Crap Service Ignored complaints Chasing a 79 year old for a DEBT YOU CAUSED being crap !!!! #TescoMobileAreSHIT #TescoMobileBullyingPensioners

• 
  Bryn Burgess (@caldicotbirder) reported 18 minutes ago

  @tescomobile Are your systems down at the moment? I am unable to make any calls. Rings out by receiver unable to hear! Thanks

• 
  Darran MacMaster (@DarranMacm95394) reported 22 minutes ago

  @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

• 
  Sam Horne (@SHN51989) reported 24 minutes ago

  @picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper

• 
  Julie Martin (@julesvb82) reported 24 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 25 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.