Tesco Mobile outages and service status in Berwick-Upon-Tweed, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Berwick-Upon-Tweed, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Berwick-Upon-Tweed, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Berwick-Upon-Tweed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Gladimir (@DrGladimir) reported@Samuel598335428 @tescomobile Bad bot
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Mike Hadley (@Baggypilot) reported@tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Ann (@English_girl98) reported@tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .
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Blaximus Longwood (@CuddlerDuck) reported@Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom
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Mark 🏳️🌈🏳️⚧️ (@marcowil) reported@tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)
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Ginny (@GinintheCity) reported@tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?
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picklemonsterg (@picklemonsterG) reported@tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!
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Gladimir (@DrGladimir) reported@tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.