Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 01/01/2026 23:55

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LizzieY56579426 Lizzie Young (@LizzieY56579426) reported

    @tescomobile I’m afraid you’ve not been very useful though Emily - my issue still stands - customers are being penalised for issues between yourself and your courier DPD. Very poor customer service 😩

  • Aikonsteve CityBoy (@Aikonsteve) reported

    @GrannyGloom @tescomobile Hope you get a quick and satisfactory resolution. On a few occasions I’ve found sending a recorded letter notifying a client that a small claim action will be filed in local court in 7 days gets their attention — Goods/service supplied not fit for purpose and not as described.

  • Howgozza Howie Gosling (@Howgozza) reported

    Hello @tescomobile we have no signal in the area for a second day. We also had this issue for two days last week. I have 3 Tesco contract phones in the house that we can’t use but are paying for. Area is WD19 Thanks.

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    Does anyone know if @tescomobile is down? My son can't get any data? Seriously cannot believe how bad the service is with them. Absolutely cannot wait to go back to O2....

  • philburns Phil Burns 💭 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@philburns) reported

    @cymraesydwi @tescomobile No, it’s bloody awful! I’ve been with Tesco for years - capped bills, family perks etc all fab. Never had any such issues though. Try a different checker? They probably sent you one that shows the network as planned rather than how it’s performing right now?

  • LizzieY56579426 Lizzie Young (@LizzieY56579426) reported

    @tescomobile Why are customers penalised for issues between phone supplier and their courier? When @DPDgroup_news claim to have delivered but you’ve been in all day 2nd day in row waiting. Not likely to be resolved until after new year now. Someone’s not getting their gift 😩

  • NickHackett2 Nicholas (@NickHackett2) reported

    @tescomobile can you get 02 to fix there mast as it’s been playing up since August in SA7 area @Ofcom they literally lots of people who are are complaining about it on Facebook group. Calls cut out, data not always working and didn’t leave a miss call to my dad phone today.

  • Leahambrose2 Leah ambrose (@Leahambrose2) reported

    @tescomobile DM you Emily If you can please assist as this level of customer service really isn’t good enough

  • LizzieY56579426 Lizzie Young (@LizzieY56579426) reported

    @tescomobile Sent - let’s see if you can help or if the offer is just for good PR!

  • ChristoSikorski Chris Sikorski💙 (@ChristoSikorski) reported

    @talkSPORT @tescomobile If they'd have punished the scum six properly (relegation or points deduction) it might have put the idea to bed but they **** themselves and bent over just delaying it