Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 02/01/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @SCherrie84 @tescomobile I lost all TM coverage from 15th Oct. TM sited problems with my local mast (ongoing) but I had no service anywhere (where masts weren't faulty). I've had to leave TM and have only been offered compensation of much less than I've been charged for their (non working) service.

  • LeilaHenry1 Leila Henry (@LeilaHenry1) reported

    @CeriVW @tescomobile I have had the same problem for 2 weeks.Customer service finally admitted number of customers have been disconnected being migrated from 1 system to another.They cant give a timescale for a fix. Ive escalated complaint to ombudsman so I can change network.

  • jakeyllew06 kath. (@jakeyllew06) reported

    @tescomobile i haven't been able to use my phone unless I am near wifi for 2 weeks. Was told there is an issue with local mast (son on same network no issues) was then told I have to ring you when my phone works properly again to have an account credit 🤔🤔

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

  • Colin39805896 Colin (@Colin39805896) reported

    @erictheaardvark @tescomobile I'm having the same problem.

  • CeriVW Ceri V W (@CeriVW) reported

    @tescomobile - today, and since Thursday, I can’t make calls and my number is saying ‘you have dialled an incorrect number’ when it’s dialled. My data service works, but not my phone number. Has my number been wrongly disconnected?

  • StephenOld Stephen Old, #ServingThePinguwaldaUntilDeath (@StephenOld) reported

    @EvLenz @HelloSanctuary @tescomobile A never-ending nightmare. I have the same problem with so many companies in this digital age.

  • AnahitaShaikh Anahita Shaikh (@AnahitaShaikh) reported

    @tescomobile That's great! However, I currently have absolutely NO network in India. What should be the next steps to resolve this issue?

  • Kfooz21 Jenny (@Kfooz21) reported

    @tescomobile why do you use DPD who are the most useless delivery service? I've been paying for a new phone for a week now and still don't have it!! I've taken 2 days off work, noone came. Made arrangements for someone to be in or asked for it to be delivered to my neighbour 1/2

  • Roles86D SimonD (@Roles86D) reported

    @tescomobile I have been a customer with Tesco Mob since July . I can tell you not a chance would I re new or recommend. Shocking customer service . Happily take the DD each month and when help is needed , they are clueless.