Tesco Mobile Outage Report in Barnard Castle, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Tesco Mobile
Tesco Mobile is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (28%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Need to Know
(@Happytoberight) reported
@tescomobile @TrussellTrust Try going 4 days and counting in the CF38 2QA area. O2 mast down, and Tesco mobile users have no network. The latest news it will not be operated until next Wednesday 22nd March as they can't get access from the land owner. Disgusting customer service. 😡 6 days without network.
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Charlotte
(@CharlotteTC14) reported
@clairefweir @tescomobile @Tesco Good afternoon, I am hoping you can help. My mum has been in contact with Tesco mobile, trying to resolve an issue since November 2022. She has been told to ‘shut up’ repeatedly on the phone by a Tesco mobile employee. Please can you contact me.
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Allan McLaughlin
(@AllanMcLaughlin) reported
@tescomobile Your customer service is appalling. There's no route to speak to a person of authority. Going onto one month without our telephone number being ported over. I need a deadlock letter ASAP! I want to take this up with the Obudsman. It's the WORST service ever!
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Fayyaz
(@FayyazUK) reported
Hi, Clair @clairefweir I have completed 7x24 hours of promises of @tescomobile cs and am still without service. I don't know what else I can do.
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Need to Know
(@Happytoberight) reported
@tescomobile Sorry, a phone mast close to you isn't working. To fix the mast, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. In the meantime, you might have some trouble with your calls, text & data. We’ll update you by Wed 22nd February 2023.😡
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JamFirstQueen
(@JamFirstQueen) reported
@tescomobile trying to get hold of customer service is like trying to drink soup with a fork. Absolutely appalling customer service. Roll on when my contract expires and can go elsewhere!
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Dave Broom 🏆🏆🏆🏆🏆🏆
(@DaveBroom1) reported
@tescomobile I have no service. 3 other family members are fine. I was fine until I woken this morning. I have travelled 7 miles and no service all the way. I can't use my Tesco app because it needs to send me a code via text. Basically my phone is just a mobile music player atm
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Hannah Mckenna
(@hannmck94) reported
@tescomobile worst provider ever. Not had mobile data since the day I took out the contract and the customer service is even more shocking
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Fayyaz
(@FayyazUK) reported
Hi, Clair @clairefweir I have completed 6x24 hours of promises of @tescomobile cs and am still without service. I don't know what else I can do.
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Gary Wallace
(@garyw33) reported
@tescomobile my nephew is having serious issues with his phone connection for over 7 months now. He's getting no where with customer services. They keep ending the call when he asks to speak to a manager regarding this. Is this the way you treat all customers??