Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 01/11/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FrozenBadger Frozen Badger (@FrozenBadger) reported

    @O2 bizarre that your cancellations make no retention attempts. 15 years on and off with the network and don’t seem fussed about losing customers at all. @tescomobile what’s the quickest way to pick up a sim!?

  • n_southwood Nicole Southwood (@n_southwood) reported

    Trying to contact @tescomobile about pre-Ordering my new phone and I’m so unhappy with the service given. They are telling me false information and have no idea what they are selling. Trying to make me go for a phone that I don’t even want to suit their needs🙃

  • robertstenner Bob stenner (@robertstenner) reported

    @tescomobile I have ordered a SIM Card and the RM Tracking tells me it was delivered to the local sorting office on 13th Sep. It still seems to be there - I can't imagine this is due to any industrial action, and I have spoken to my postman the past 3 days. Help?!

  • yorkshirehelen1 yorkshirehelen (@yorkshirehelen1) reported

    @tescomobile You have conned me into staying another year, assuring me your coverage was 2nd to none. This whole summer Tescomobile has been a nightmare. Appalling reception in Devon, I of Wight, not to mention Finchley. Yet friends with EE and Vodafone had no such problems.

  • a_biscombe Mrs B!! (@a_biscombe) reported

    @tescomobile I can’t make calls or send texts. Is the network down? Ta

  • repliestodumdum green (@repliestodumdum) reported

    @PrintNameHere @Olbiastravain @tescomobile I was informed that all pre-orders were still going to go through as normal until they get the issue sorted.

  • my_frabjousday JulieG (@my_frabjousday) reported

    @tescomobile for a few days now have been unable to make voice calls. Get message "mobile network not available for voice calls". Please advise.

  • PrintNameHere Chris Rigby (@PrintNameHere) reported

    Be careful if ordering a phone from @tescomobile as they'll just randomly cancel it with no reason. #poorcustomerservice

  • Eden_47445 Eden (@Eden_47445) reported

    @Tesco @tescomobile sort your stupid idiotic system out for preordering this new iPhone! Never seen such a cluster ****, GOT ME MOVING OVER TO @VodafoneUK #FUCKTESCO

  • LauraJean1992 Laura Jean (@LauraJean1992) reported

    @tescomobile Still waiting on my credit agreement for my pre order of the iPhone 14. Can you help/advise?