Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 02/18/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mrness23 N E S S 🇯🇲🇬🇩 (@mrness23) reported

    @tescomobile your Web chat doesn't work? How can people get in contact other than phone and email?

  • Megan_Reith Megan Lesley Reith (@Megan_Reith) reported

    @tescomobile upgraded my phone yesterday to an iPhone 13 and the charger cable I got with it is making a horrible high frequency whistling sound when I plug it into the Tesco branded USB-C plug I bought. Is this normal??

  • dawnfxx dawnfxx (@dawnfxx) reported

    @tescomobile Yes contract should have been emailed, but somehow my email address was deleted from system after confirmation.. re-confirming to customer service, when declined to cancel SIM contract as 25GB data ran out within 2 days.. still not received. I didn't want to PORT, you asked! DM U

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Your customer team have been dealing with this for over a week. Please assign a manager to deal with this issue. Atm unable to give hospital number to contact my husband for ongoing cancer follow up appointments.

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    @tescomobile I didn't say I was in Cape Town ! I want to connect 2 x devices to Hotspot on a Tesco Phone with Rocketpack. Your support is dire ! Only one device can connect at a time, won't allow 2 at same time

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    2 calls to query/resolve Hotspot restriction on Tesco Phone to CallCentre in Cape Town. Cut off then given dire response 2nd call. Asked to spk 2 Team Leader, non available, told I cld have callback on Saturday at midday. No call back. **** service from Tesco Mobile @tescomobile

  • dawnfxx dawnfxx (@dawnfxx) reported

    @tescomobile Almost all mobile phones, require a network to operate via, but No other network dedicates a guide on 'PORTING' either! Nor do they contract you to 3 years ROLLING airtime! You refused to print my contract, failed to email it, rejected my request to cancel within 14 days! Mmmm

  • aish_ash7 Ash (@aish_ash7) reported

    @tescomobile you take direct debit, how do I cancel the plan?

  • dawnfxx dawnfxx (@dawnfxx) reported

    @tescomobile Liz, what is unclear? Was porting required to your network, before being able to use a @tesco SIM card? My son's iPhone has been compromised since he replied to your linked text message... Opening of ports has allowed changes being made, and locking him out! Who's fault?

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    @tescomobile And BTW, the person I spoke to suggested I take phone to a store, for them to discern a Tech issue ! Who told them a person in Tesco could do that ? They operate tills & stock shelves !