Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 01/13/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • amelia_grace98 Amelia 🌼 (@amelia_grace98) reported

    @tescomobile is quite honestly the worst service provider going

  • KarenDinsmore18 Karen Dinsmore (@KarenDinsmore18) reported

    @tescomobile Maria, you are the one and only call handler who has appeared to try and help ! Carl sent an email which clearly showed he hadn’t read all of the complains or reports

  • AmiBrundle Cosplays Empress (Ami) (@AmiBrundle) reported

    Wow. @tescomobile so after lying to us several times on recorded lines and not helping at all with literal customer service……… all you will offer is a thousand club card points. Thanks for absolutely nothing. Terrible company. Maybe give a **** about your customers.

  • Phil_Sampson46 Philip Sampson (@Phil_Sampson46) reported

    @tescomobile just rang up customer service the phone line has really bad interference not good for anyone especially if there on to you for quite a while

  • DarrenSummers17 Darren Summers (@DarrenSummers17) reported

    @tescomobile I'm still waiting for a nano SIM I ordered for a new phone last Thursday. My present SIM was cut off on Saturday, day 5 of no service. Postman has just been and no new SIM card. Day five of no service. What do you suggest I do now? This is massively inconvenient.

  • GBlue1999 BlueMonkey (@GBlue1999) reported

    @tracyism @tescomobile Cancel your order. @tescomobile mobile are awful.

  • tracyism Tracyism (@tracyism) reported

    @GBlue1999 @tescomobile That's my issue. I cancelled it within 30 minutes as I forgot to put my discount code in and then no one can tell me exactly if I will be getting a refund or if the cancellation has gone through.

  • kazzylp1980 karen (@kazzylp1980) reported

    @tescomobile @tescomobile I’ll need need you to help me pay the mortgage - @timparrett

  • PayNikki nikki pay (@PayNikki) reported

    @tescomobile what a shambles of a company, appalling customer service. I have 3 contracts with you. Attempt to upgrade daughters phone yesterday. Pay upgrade fee online, said it failed to try again. I do this.. again says failed check bank and £590.50 has gone. Tesco deny!

  • itsreadingright John Smith (@itsreadingright) reported

    @tescomobile This request was made on 30/12/21. Was then told this would happen by 1715hrs last night and as of now the phone is still not working. What can I say? Paying a direct debit for no service.....