Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 04/01/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • marciovmenezes Marcio Vidal (@marciovmenezes) reported

    Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do? @tescomobile

  • marciovmenezes Marcio Vidal (@marciovmenezes) reported

    @tescomobile Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do?

  • com196 stephen comley (@com196) reported

    @tescomobile Been with tesco mobile for over 10 years never had a problem. Plusethey give you free

  • LanaArt19 LanaArt (@LanaArt19) reported

    @tescomobile Updated my phone uninstalled and reinstalled app, still the same problem

  • bethanynoble_ Bethany (@bethanynoble_) reported

    @tescomobile sending me out an expired SIM card on my upgrade. Paying for a SIM card and a phone I cannot use. Cannot log into my remote access for work or anything. Only took 4 agents- x1 in store, x1 on the phone and x2 on the online chat to identify that I wasn’t the issue..👍🏻

  • luppies1 Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile Yes... 11am daily.. when i told your customer service yesterday morning that xmas post can't guarantee delivery. She wasn't interested. Told i must just wait.

  • RyannGriffo RyanGriffiths (@RyannGriffo) reported

    @jean501 @tescomobile ******* it’s 2 days

  • luppies1 Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile £50 Compensation payment can be made by cheque to my residential address which you have on your records. This will real prove judt how sorry Tesco's really is!Apologies are cheap lip service.

  • Ripio8 Ripio (@Ripio8) reported

    @tescomobile disappointed to be faced with a 7 day wait for my number to be ported to Tesco Mobile, never taken more than 24 hours with any other network in the past.

  • limetreecomms limetreecomms (@limetreecomms) reported from Bournemouth, England

    Of all the days for the network to be down @tescomobile 🥴😩😡