Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 03/17/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FrRDMutter Richard (@FrRDMutter) reported

    @tescomobile No known issues, and I’ve tried turning it off and on again quite a few times.

  • baldelectrician Stewart McLintock (@baldelectrician) reported

    Just left @tescomobile after 13 years, no point in staying if there is no USP. Off to a cheap virtual operator and reducing my monthly bill by 67% Would have been happy to stay but the pants level of customer service (abroad) made my mind up for me

  • Jen00168027 SheSaid (@Jen00168027) reported

    @tescomobile Whilst on the phone to your customer services for an hour trying to cancel my contract and go to PAYG, they cut my network while I was talking now I'm unable to log into apps etc and they haven't swapped it to PAYG like I asked.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile Still awaiting for that phonecall back..... 3 requests in 3 weeks and promised of phonecall within 48 hours....... #Fail

  • andrewgerson4 Andrew (@andrewgerson4) reported

    @neilslater36 @tescomobile That is theft! Obtaining money from a customer without availing the services promised is theft. Instead of fixing the problem, they resolved to stealing from their customers

  • neilslater36 Neil Slater (@neilslater36) reported

    @andrewgerson4 @tescomobile I've been assured that a "manager" will look into it and resolve my issue. Supposedly taking up to 3 working days! Really? 3 days to adjust a bill and email it. Its no wonder companies need to charge admin fees, 3 days for a 1 minute alteration.... Its ridiculous and laughable.

  • neilslater36 Neil Slater (@neilslater36) reported

    @andrewgerson4 @tescomobile I've had a problem with @tescomobile too,was having serious issues with 4 accounts so cancelled and was assured no early termination fees, then my new bill arrived I was expecting a "final bill" with a nominal figure only to find they've charged me early termination fees, 😡

  • RoopaBenstead 💜💙Roopa Benstead💙💜 (@RoopaBenstead) reported

    @tescomobile I’ve requested to speak to a manager but the manager refused to come the phone. How am I supposed to complain about the staff not doing their jobs properly? I’ve been trying to sort out this issue for an entire week!

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @APhillips1962 @tescomobile There a joke!! how is £10 off our bill going to resolve signal? haha they are the worst network and customer service going! ive emailed the CEO but getting responses back from their 'advisor' instead - they cant face the issue themselves!

  • Andyl66666 Andylane (@Andyl66666) reported

    @tescomobile @TrussellTrust Crap service , after ten years I am off , goodbye