Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 12/03/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • frank1e mark 🚴‍♂️ (@frank1e) reported

    @sapphia1 @tescomobile Sorry it’s not working for you. Which model is it out of interest? I know it’s not the same but you have a working scanner right?

  • bez7409 stephen berry (@bez7409) reported

    @tescomobile I’ve lost my Pay as you go phone, how do I Cancel it please? Thanks

  • jenjencharles Jenny (@jenjencharles) reported

    @tescomobile I was told customer complaints were going to call me yesterday after 13 days of calling you daily and over 10 hours of my time trying to get a resolution as to why my brand new mobile is not working. Not even your complaints department can be bothered to rectify ????

  • jenjencharles Jenny (@jenjencharles) reported

    @tescomobile It’s been over an hour now and no response from my DM. I’m more than a little frustrated. Constantly being promised contact from customer care and complaints department but still no one is responding to me. I get you’re busy but I’ve been waiting since 31st October 😢

  • TomCahi99376902 Tommy Tom Thomas (@TomCahi99376902) reported

    @tescomobile, it's telling me to top up when I have an active bundle with minutes on AGAIN! When I call you on 282 (which goes through*) the closed questions (options) lead nowhere. (*This cannot be the mast nearby not working.)

  • londonukteresa vandysgal (@londonukteresa) reported

    @tescomobile I haven't had mobile data in London for four days. When is the "mast issue" going to be fixed?

  • Hadok JH (@Hadok) reported

    @tescomobile have registered me as deceased on my credit file, just sent test another email asking about progress of my case only to find my case has been closed! Shocking service.

  • JezzaThorpe Jezza 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈 (@JezzaThorpe) reported

    Come on, @tescomobile, get your systems sorted, please. Tried to get a PAC code via text. Nothing. Tried your customer service who promised a text. Nothing. Was promised an email (checked my junk mail too). Nothing. What is going on?

  • stuart_1 Stuart Gall (@stuart_1) reported

    @tescomobile your customer support is atrocious. simple upgrade fails to provision for 2 months now. In frustration I got a PAC code yesterday but even that did not work. Tescomobile you can check out but you can never leave.

  • tindall_becky Becky Tindall (@tindall_becky) reported

    @i_am_chan @tescomobile Interesting you had this problem too. I went to my local store yesterday at 6.10pm I waited and no one was there for over 10 mins so I went and got some shopping. Came back just after 6.30pm when she was finally there and she said she can’t help me because they shut at 7!