Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 03/03/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @tescomobile “just like food connection is one of life’s essentials” my contract was in my husband’s name, after losing him, you are moving me to the same provider but your bereavement team cut me off. Is this how you treat new customers?

  • MommabearLou mommabear (@MommabearLou) reported

    @tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬

  • RishiSack SackRishi (@RishiSack) reported

    @robbymcnob @tescomobile @TrussellTrust Over a week I phoned them every day. Awful company. Wish I hadn't joined them

  • elynchie07 Emma Lynch (@elynchie07) reported

    @tescomobile @TrussellTrust every time i ring the number to top up my credit balance it says the service is unavailable and it’s been like this for 4 days…what’s the issue?

  • j9mickey Janine Allen (@j9mickey) reported

    Awful #customerservice from @tescomobile for 2 months. Constantly advised issue sorted in 24hrs and it isn’t.

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile @juliagoolia1982 If this can’t be fixed then I’ll be setting up this new contract elsewhere and taking my 3 existing contracts with me. The most concerning thing is that no one who works for you has a clue what the issue is. I’ve even offered to share my equifax report to prove it all matches!

  • ilee81 Lee 🇬🇧 (@ilee81) reported

    Word of advice for UK users. Never sign up with @tescomobile or @sky horrific services and customer service.

  • j9mickey Janine Allen (@j9mickey) reported

    @tescomobile You have a known issue with new customers who have ported numbers to your account, no known fix date and no plan to keep customers updated. Each agent tells something different.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @KrispymooScott @tescomobile You still don’t get response even after I emailed CEO! Best way is to go through ofcom as your paying for a service that’s not providing! @Ofcom only way I ever got response to my 7 complaints! Even tho was still poor response

  • Rodrick211088 Rodrick Bellington (@Rodrick211088) reported

    @tescomobile never known such shocking customer service you guys kept hanging up and when speaking to someone most unhelpful shocking #