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Tesco Mobile

Tesco Mobile outages and service status in Barnard Castle, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Barnard Castle, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kathleendobbs6
    kathleen dobbs (@kathleendobbs6) reported

    @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

  • fabiomanetta
    fabio manetta (@fabiomanetta) reported

    @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

  • scott_expert
    Scott Dixon (@scott_expert) reported

    @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

  • Cerwen80
    Cerwen (@Cerwen80) reported

    @tescomobile fix your billing page. the defer payment link DOES NOT WORK. This is basic functionality. sort it out or I will stop doing business with you.

  • ToonLad101
    ToonLad101 (@ToonLad101) reported

    @tescomobile So I just carry on using the mobile I've had with you for the last 4 years on the account I've had with you for the last 10+ years. Shocking customer service

  • WeeLeeMcD
    Bully in the alley 🍻 (@WeeLeeMcD) reported

    @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

  • SHN51989
    Sam Horne (@SHN51989) reported

    @picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper

  • noelphillips211
    Noel Phillips (@noelphillips211) reported

    @tescomobile I have paid for two Sim cards which were sent to the wrong address. The third one also has not turned up either. I hope you can help this time. Also I have paid you 20 pounds for the first 2 Sim cards.

  • 1pennysweet
    Theresa Bevan (@1pennysweet) reported

    @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

  • joannew0112
    Jo Jo (@joannew0112) reported

    @tescomobile hello 👋 my 4g isn’t working for some reason , I have turned it on and off , turned my phone on and off but still not working , my partner who is also with Tesco his data is ok ? Any ideas please ?