Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 03/03/2026 13:15

March 03: Problems at Tesco Mobile

Tesco Mobile is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiefScrobbler Chief Scrobbler ✝️ (@ChiefScrobbler) reported

    @tescomobile Hi. How do I contact you via Twitter about a complaint / problem with my pay-as-you-go-account? I tried live chat but got cut off & now can't see a live chat option.

  • ChellMich Rev Michelle Reynolds (@ChellMich) reported

    @tescomobile @ipujilitz Same - can’t log in on website or use app. Tried clearing cookies etc and still not working.

  • RubyTinkerbell RubyTinkerbell (@RubyTinkerbell) reported

    @tescomobile Pathetic service; which I've come to expect from you lot. I'll be escalating the complaint; checking my 'upgrade' date for when I can move without incurring charges, then get moving to a provider who can actually do their job, as opposed to the tin-pot firm tesco mobile is.

  • SWstudent78 mel (@SWstudent78) reported

    @O2 @tescomobile my signals been down since Friday. Just had a message to say I will get an update in 5 days.. guessing that means you're not rushing to fix the issue?

  • ML7717 Marie (@ML7717) reported

    @tescomobile my son put a £15 pack on his phone two days ago, and for some reason the pack hasn't gone on properly and it's used it all as credit. Just had to buy another pack. Please help

  • cars1808 Caroline Sutherland (@cars1808) reported from Edinburgh, Scotland

    @tescomobile any issues with the app today, keep getting error message

  • ChellMich Rev Michelle Reynolds (@ChellMich) reported

    @tescomobile Hi, can you tell me when the login will be accessible again please? Currently says “pay monthly login currently unavailable”. App also says try again later. Thanks.

  • Phoenixx89x Robbie (@Phoenixx89x) reported

    Been a loyal @tescomobile customer for many years now and I’m being told that the options for my faulty phone are wait and see if a new one is in stock or cancel my contract? They also don’t phone customers back from the exchange department because A NEW CUSTOMER takes 1/3

  • RubyTinkerbell RubyTinkerbell (@RubyTinkerbell) reported

    @tescomobile Yes it's over the 14 days; it's mainly at home. There's just no signal at all, so I'm unable to do anything! I shouldn't have to pay any cancellation charges if you're not providing the service I'm paying you for!

  • molleeybroc MaryGerarda (@molleeybroc) reported

    @tescomobile It said there were no issues, not helpful... there WERE issues, and they were spread out geographically.