Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 02/06/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • elainegoodwin48 elaine goodwin (@elainegoodwin48) reported

    @DnnaBalsdn @tescomobile A friend of ours had major problems with Tesco mobile

  • clexoris zed (@clexoris) reported

    @tescomobile Hey guys. I've been waiting nearly a month for a £650 refund for a phone I sent back. Called a week ago to chase this but still not heard anything. Getting very anxious about this, it's alot of money. Please can you help?

  • thewaikokid Thewaikokid (@thewaikokid) reported

    Hey @tescomobile👋Contract started 31/10🎃All trick & no treat, still can't use 📱. My online chats, emails, calls & store trip hasn't helped, even emailed CEO @clairefweir, but I've been 👻ed. SOS @OmbudServices Can't wait 8 wks, getting extra charges & can't use phone. Pls RT.

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @LeilaHenry1 Thanks for the info Leila. Sounds like it might have been my number was disconnected - confused by my local mast also being down. I've left TM (after 7 years) but am struggling to get a refund from @tescomobile Headed to Ombudsman now just to recover a modest amount!

  • Justus4techs Sci mad (@Justus4techs) reported

    @MrGouldthorpe @tescomobile Omg you too. New Samsung phone. SIM not working in it. 3 chats, 2 phone calls to "care" team. 2nd of which was rude and unhelpful. Finally "we'll send out a new SIM". 🤯 Better work this time.

  • seanfitzy01 sean fitzpatrick (@seanfitzy01) reported

    @O2 @tescomobile @giffgaff you do realise no one on another network/landline can ring anyone on your 3 networks (basically o2) just each other o2 to o2

  • the_clev Louise (@the_clev) reported

    @tescomobile When is the pay as you go app on android going yo be fixed? Not able to top up or monitor usuage. Also not able to set up recurring payment says my tesco mobile should start with 08xxxxx thanks for any help

  • 420time8 mario / codes (@420time8) reported

    @tescomobile hi I have been using the mobile app now for years without any issues. Today I went to log in and the app wouldn't load . Is there an issue. I uninstalled it and downloaded it and I'm having the same problem. Is there a problem with the app

  • lcychlmnsll Lucy Chloe 🤍🦩 (@lcychlmnsll) reported

    @tescomobile For some reason when people try to call my number it says it doesn’t exist and some of my messages are not coming through. Please help!

  • RonaMac84 Angel (@RonaMac84) reported

    @tescomobile I’ve been waiting for a callback about a new contract since 25th October - called CS 7 times and escalated issue 3 - is no one calling back customers anymore. If you don’t want to call customers back fine but can you provide a deadlock letter so I can go to Ofcom