Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 03/28/2026 04:05

March 28: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnnyparrite John Parr (@Johnnyparrite) reported

    @tescomobile hi I will have no signal for two days how can I Wi-Fi call from iPhone 11

  • bestbuddybob rob hayes (@bestbuddybob) reported

    @EE can you match or beat @tescomobile £14 for 25gb for an existing customer?

  • SusieBeees SusieB (@SusieBeees) reported

    @tescomobile I have just used live chat, absolute waste of time all they could do is tell me to call. I have wasted hours already calling you to no avail, nobody seems able or willing to help.

  • Kristof49513931 Kayy1🤩 (@Kristof49513931) reported

    @tescomobile Sorry to say this but that was useless. Nobody can help me or even make a start resetting my password.

  • leon_dave_smith Leon Smith ❄️ (@leon_dave_smith) reported

    @tescomobile @O2 what is going on with your signal in CM20 postcode, been terrible the last couple of days

  • Elaineallthings Elaine Garcia (@Elaineallthings) reported

    @tescomobile Sean promised to deal with it. So I will give him the benefit of a doubt. Although I have already tried several times with the Web chat and phone customer services to no avail. Let's hope the social media team is more honourable to their word. The response is definetely quicker.

  • LeeScott321 Lee Scott (@LeeScott321) reported

    @tescomobile awful service, upgraded and phone arrives damaged and then when I try to get it sorted I’m passed from pillow to post and nobody is willing to sort it , will be cancelling the upgrade and looking elsewhere

  • SusieBeees SusieB (@SusieBeees) reported

    Disgusting service from @tescomobile my mother who has dementia has returned her phone for a repair quote on 23/9. we have called tesco twice and messaged many times. We have been promised a call back on 2 occasions. Please provide an email address where we can make a complaint.

  • watton2_karen Karen Watton (@watton2_karen) reported

    Lol! Just been called delusional by @tescomobile customer care team. Lovely, will trot off to listen to the little voices who are in charge.

  • Kristof49513931 Kayy1🤩 (@Kristof49513931) reported

    @tescomobile I’m trying to login online, to access my pay monthly account.