Tesco Mobile outages and service status in Barnard Castle, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Barnard Castle, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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@Lancs (Liz) ☕️🏳️🌈🏳️⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported@tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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Bryn Burgess (@caldicotbirder) reported@tescomobile Are your systems down at the moment? I am unable to make any calls. Rings out by receiver unable to hear! Thanks
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David Hamilton (@hamilton_david) reported@tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.
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Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported@tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network
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m n (@silsonit) reported@tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!
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Marti (@Marticat2000) reported@tescomobile 17 plus yrs with 02 at workplace, 8yrs personal, no problems: 9 months with Tesco and nothing but a pain from the start!🤬
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Richard (@Richardlewis31) reported@tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Scott Small (@scottjsmall) reported@tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size