Tesco Mobile

Tesco Mobile Outage Report in Barnard Castle, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barnard Castle, County Durham, England 03/21/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • light_hackers1 light_tech12 (@light_hackers1) reported

    @tescomobile @clairabellejp Hi! Send me a DM I can help you fix it

  • doruletzu64 Theodora Rusu (@doruletzu64) reported from Edlesborough, England

    @tescomobile I am trying since early in the morning to contact someone from your customer service. Impossible. On Facebook they answer to me after 45 minutes and basically I can't do nothing. Can someone help me with an issue with my contract with Tesco Mobile please?

  • davejines76 DaveJines (@davejines76) reported

    @reddeath614 @tescomobile You'll likely find the mast to mast reliability is poor (usually occurs when they lose a mast) or the multi tenancy for that mast is over subscribed e.g., heavy built up areas. Could also be house if alot of metal mesh was used in construction, O2 Freq channel is poor (2/2)

  • SDreams107 Mick .xrp I’m pre-rich 😀 (@SDreams107) reported

    @IamRobKemp @tescomobile @EE Don’t do pal, Tesco mobile service is atrocious. We have 2 mobiles with Tesco’s and neither of them have had any service for the last 7 days. All we get is “ an engineer is working on a mast near you and it will be resolved soon” I call bullshit. Changing from Voda was a bad move

  • davejines76 DaveJines (@davejines76) reported

    @tescomobile If you go into their announcement forums they say they actively support 98% of the UK and are close on 99% but again working on is very different to having. They utilise the small print of terminology, they'll never achieve 99% because can't get the rights/technology limitations

  • PrestoleeGreen Meema (@PrestoleeGreen) reported

    @tescomobile Well Rob It appears the engineers have managed to fix the mast and we now have a signal . So let's talk compensation 2 X Tesco mobile phones with no signal for over 5 days . How much do we get off our bills ?

  • DavisHornsby Gina (@DavisHornsby) reported

    @tescomobile how can i cancel someone's mobile phone contract when they die?

  • HopeMarieBonnen Hope-Marie Bonnen (@HopeMarieBonnen) reported

    Annoyed that I have to wait until the end of my @ThreeUK contract to change to @tescomobile because Three doesnt work at my second property. 🙄

  • graceapp lisa Maree Domican (@graceapp) reported

    I have a donated iPhone locked to @tescomobile that I’m trying to prepare for a special needs user. Anyone able to help with an unlock ?

  • iainsmithcoach Iain Smith: Leadership Trainer and Executive Coach (@iainsmithcoach) reported

    Hi @tescomobile, hope you can help. We need you to stop taking two lots of payments for one phone. You're currently charging my 91 year old mother in law twice for her mobile from two different bank accounts. We've asked for this to stop but customer service are very 1/n