Tesco Mobile outages and service status in Banff, Scotland

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Banff, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 5 minutes ago

  @tescomobile @matt_lad87 Posting from my Vodafone WiFi because my Tesco phone signal is crap. Come on Tesco, get your act together!

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  Ali. Me (@AlisonWagstaff3) reported 7 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

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  Keith hider (@nookiehider) reported 9 minutes ago

  @tescomobile No my wife is on same network shes is ok

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  Irfan Mustafa (@IrfanMustaiq6k) reported 10 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

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  Claire Rowe (@MrsClaireRowe) reported 14 minutes ago

  @tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.

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  Jennifer James (@Little_Digital) reported 15 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

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  David Michael (@DaveML01) reported 16 minutes ago

  @tescomobile having problems with getting a decent internet signal on my mobile.

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  Gladimir (@DrGladimir) reported 16 minutes ago

  @Samuel598335428 @tescomobile Bad bot

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  picklemonsterg (@picklemonsterG) reported 17 minutes ago

  @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.

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  montyniblet (@montyniblet) reported 18 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.