Tesco Mobile outages and service status in Banff, Scotland

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Banff, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pat (@pat11669019) reported 5 minutes ago

  @EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.

• 
  Maly (@MARnHAR) reported 6 minutes ago

  @tescomobile really SUCKS

• 
  Alfie Joseph (@alfie_jose26583) reported 8 minutes ago

  @tescomobile Hi i have got several £10 bundles more than 30 days ago and have not recieved my 300 ] Points promised can. You message me and help me.

• 
  random (@kaye55) reported 9 minutes ago

  @tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 11 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  Ken Clark (@clarkiesball) reported 13 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Gladimir (@DrGladimir) reported 15 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 15 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Bella Ciao (@Bella_Ciao_Free) reported 16 minutes ago

  @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

• 
  montyniblet (@montyniblet) reported 17 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.