Tesco Mobile

Tesco Mobile Outage Report in Banchory, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Banchory, Aberdeenshire, Scotland 12/04/2025 04:30

December 04: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • adrosen65 Tony (@adrosen65) reported

    @tescomobile Hi Callum the SMS service appears to be working, however maybe tescomobile should consider an email update to customers if SMS is also down. At least I wouldn't be kept totally in the dark.

  • EilidhCreates Eilidh Creates (@EilidhCreates) reported

    @tescomobile ermm my phone is without a data signal all I can do is send texts, can't even make hone calls. What's going on? When will it be fixed?

  • Lll63629830 Lll (@Lll63629830) reported

    @allsort7 @tescomobile They have “ accidentally disconnected a number of customers” I’ve got the same issue i spent hours on the phone. Please demand compensation they won’t admit this fault without being pushed

  • memike72 Boss (@memike72) reported

    @O2 I’m in BT9, Boucher area, Belfast. I’m a @tescomobile customer but I believe they piggy back of @O2 , apparently I have a 5G signal. I shouldn’t need to have Wi-Fi for calls, that’s why they call it a mobile.

  • melgrindley melissa (@melgrindley) reported

    @tescomobile ah okay so i ordered the phone on wednesday, should it be delivered by tomorrow or do these normally take longer? thanks for your help

  • angelas09560487 angela stevenson (@angelas09560487) reported

    @nonee3 @tescomobile Same problem can’t get anywhere with customer services with Tesco mobile over 8 days now and no call back

  • Lll63629830 Lll (@Lll63629830) reported

    @EilidhCreates @tescomobile I’m having the same issue. They’ve accidentally disconnected a number of customers and won’t admit this without pushing. I’ve didn’t hours on the phone trying to suet it. It’s not acceptable demand compensation or leave they are useless

  • adrosen65 Tony (@adrosen65) reported

    @tescomobile No not a SIM problem - appears that all O2 and tescomobile internet services are not working in my area. I have escalated this through customer services. What I cannot understand is why there was no notification to me that the service was not operational. This is poor!

  • bloomartsmanage Helen Mahoney (@bloomartsmanage) reported

    @tescomobile tweeting in desperation! Been without functioning phonefor a week, multiple phone calls and two visits to your Clifton Moor store in York and no sign of any action. I have serious health issues, need to be in contactable with my medical team. This is unacceptable.

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @nonee3 @tescomobile I lost all TM service from the 15th. Tesco Mobile store (within supermarket) said they'd seen a lot of connection issues recently but we're unable to solve. I'm leaving their network.