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Tesco Mobile

Tesco Mobile outages and service status in Banchory, Scotland

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Banchory, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • StefScope
    Amy (@StefScope) reported

    @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

  • DiscoveryAdam
    Adam (@DiscoveryAdam) reported

    @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please

  • FamilyThomas3
    Family Thomas (@FamilyThomas3) reported

    @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

  • ToonLad101
    ToonLad101 (@ToonLad101) reported

    @tescomobile So I just carry on using the mobile I've had with you for the last 4 years on the account I've had with you for the last 10+ years. Shocking customer service

  • BroTurton
    Adrian Turton (@BroTurton) reported

    I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

  • RustyRover852
    RustyRover852 (@RustyRover852) reported

    @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

  • danstephens2
    Meathead (@danstephens2) reported

    @tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network

  • DoogieHowitzrMD
    Da33a Jay (@DoogieHowitzrMD) reported

    @tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!

  • leggylisa72
    lisa restorick (@leggylisa72) reported

    @tescomobile Can you please help with an issue I have. I was due to receive a new phone yesterday but as yet have not received it . Is there a problem with this order ?The funds have been taken from my account for the first payment .

  • davidpacitti
    David Pacitti (@davidpacitti) reported

    @tescomobile can’t get any coverage in the fk1 1sy postcode, is there an issue here?