Tesco Mobile outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marie Hobson (@MarieHobson) reported 6 minutes ago

  @ronanofficial @tescomobile Tesco Mobile’s ‘super helpful network’ is clearly helping me live off-grid 🙏📵 6 SIMs, store visits, chats… still no signal since Feb 28. Shame my disabled sister’s carers don’t accept smoke signals—any chance of actual help?

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 7 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  Saz The Crumb (@PikaSaz) reported 8 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

• 
  dean hannington (@dhannington) reported 8 minutes ago

  @jingsy @tescomobile I’m also having the same problem been fobbed off twice over the phone and instore saying nothing they can do. Only been waiting since last Tuesday

• 
  Claire Rowe (@MrsClaireRowe) reported 9 minutes ago

  @tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.

• 
  Chris Adley (@MrChrisAdley) reported 10 minutes ago

  @adzk80 @tescomobile I gave up she's been told all week the SIM will be activated in 24 hours, yesterday live chat tried saying the mast in the area was down (rubbish as my phone was fine)and then reverted to will be active in 24 hours, this was too much for an 80 year old so boxed it up .....

• 
  Howie Pearson (@learningrapid) reported 13 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  Katrina (@KatLawrence) reported 17 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  DJ (@royaloctopus_) reported 20 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  jess rach x (@Rachel914481091) reported 22 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?