Tesco Mobile

Tesco Mobile Outage Report in Banchory, Aberdeenshire, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Banchory, Aberdeenshire, Scotland 02/05/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • stosantoniou StosAntoniou@googlemail.com (@stosantoniou) reported

    @tescomobile Thanks Jade, Tesco (in store) where I purchased the phone have confirmed that I am eligible under the terms of my contract. Can you please confirm why the conflict in information and and also my cancellation terms as I have no faith the service.

  • shanners1980 shane schofield (@shanners1980) reported

    @tescomobile hi are Tesco mobile down as my phone is showing no service

  • Lucyro1611 Lucy (@Lucyro1611) reported

    @tescomobile you really need to sort out the slowness of your network, I can’t access anything when not on my home wifi !! Massively regretting moving from @EE

  • JonnyBWoode JonnyBWoode (@JonnyBWoode) reported

    @tescomobile I’ve had a reply via email now. For future reference, when a customer says they’re not happy and are looking to make a complaint, putting “actual” or “actually” when replying comes across really condescending.

  • LeeBartlett1975 Lee Bartlett (@LeeBartlett1975) reported

    @tescomobile been waiting weeks for a second line customer service manager to contact me re a faulty mast & subsequent shocking service since the strong wind in Feb !! Anyone there who can deal with the issues ??

  • richybaby223 Richard Fairbairn (@richybaby223) reported

    @tescomobile I think the post has been removed. I have not received any notification of response. Can you guys just call me and fix this?

  • sallygrundy11 Catherine Hughes (@sallygrundy11) reported

    @tescomobile No I didn’t get any names but I spoke to 3 different people, 1 was polite and helpful but unfortunately the other 2 were so rude. Decided to go in store and purchase new phone and the young man there made up for their lack of customer service.

  • conskinator mr null (@conskinator) reported

    @tescomobile Yes. I wanted to speak to customer service via the webchat. But I can't. TescoMovile used to have the best customer service (& i tweeted that a few years back). But now.. as lazy & bad as the rest. I can't use webchat to resolve my issue because it doesn't work.. Fail TM.

  • jeffers12345 jeff nash (@jeffers12345) reported

    @tescomobile The absolute worst customer service I’ve ever received. Stay away from Tesco Mobile 4 months of issues and still not resolved.

  • cheshire5678 Neil Chick (@cheshire5678) reported

    Absolutely disgusted with @tescomobile, told that they would cancel all direct debits when contract ended however have been taking pmts since May'21 & refuse to refund. Am looking to cancel all contracts & will shop somewhere else. @clairefweir #donotusetescomobile