Tesco Mobile

Tesco Mobile Outage Report in Balham, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Balham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Balham, Greater London, England 02/12/2026 10:00

February 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balham, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Harringay, London, City of London, Epsom, Tower Hamlets, Hackney, Croydon, Southall, Fulham and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomCity of London Phone
United KingdomLondon Wi-fi
United KingdomEpsom Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • janenewman janenewman (@janenewman) reported

    1/2 Sim failed on Tuesday. 6 web chats, 2 store visits, 6 phone calls to customer care. 2 new SIM cards and still no service. Unable to operate my business properly, 50% of my family have serious medical conditions & I can’t be contacted if something goes wrong. @tescomobile

  • Sillysausageuk Nicx (@Sillysausageuk) reported

    @tescomobile Via the app but I've since called customer services from my mobile to discuss.

  • JamesCo44988278 James Cook (@JamesCo44988278) reported

    @tescomobile upgraded on the 22nd delivery today, just got email from DPD to say its coming on the 31st !!! #NotHappy phoned you at 0800 today was on phone for 10 minutes and your operative hung up !! call that service ?

  • Michael04094310 Michael John (@Michael04094310) reported

    @tescomobile I've had no service in the South Sheffield area since yesterday which I'm told is a mast issue... yet O2 phones are working fine.... how can that be?

  • bettsirus Russell Betts (@bettsirus) reported

    @tescomobile without service at my home address for 17 out of 24 days and counting in March. Absolute joke.

  • Brian_Moule1 Brian Moule (@Brian_Moule1) reported from Kidderminster, England

    @tescomobile Could I get some assistance please? I regularly am unable to get signal in places where friends/family have strong signal. Also apparently I have 4G but been unable to use my phone today at times Need more than club card points as an apology when this is reoccurring

  • lily_sausage Lily 🏴‍☠️🇬🇧🐦🦜 (@lily_sausage) reported

    @virginmedia Broadband has been getting worse for the last three days now it's non existent so no TV service, your virtual assistant is a joke thank god for @tescomobile

  • AutumnPowell21 Autumn Powell (@AutumnPowell21) reported

    @tescomobile do you guys have a fix contract for pay monthly phones or can you up it every so often my o2 bill has gone up 6-£7 since being with them and I’m looking else where..

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @tescomobile Just I been told its a scam that dhould be illegal and therefore I want to cancel this contract as I was sold it being mislead .As I text people all time yet my 5000 free texts stay at 5000 cause u scamming me and changing texts in to chargeable mms WRONG AND WILL SOON BE ILKEGAL

  • Lulu_R81 Lulu (@Lulu_R81) reported

    @tescomobile Selling contracts in an area where a mast is broken whilst showing someone an o2 network checker which showed good signal is just plain dodgy