Tesco Mobile

Tesco Mobile Outage Report in Balham, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Balham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Balham, Greater London, England 10/20/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Internet (21%)

    Internet (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Balham, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Wandsworth, Hackney, London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Phone
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mayflower771 Mayflower77 (@Mayflower771) reported

    @tescomobile I've been a Tesco customer for many years and have 4 phones on contracts with you, so your response is truly appalling

  • jamiecaines22 Jamie caines (@jamiecaines22) reported

    @tescomobile any reason why your app is taking so long to load are you doing maintenance to it or is it down?

  • johnansteyhotma john saintsfc Anstey (@johnansteyhotma) reported

    @tescomobile No. I have upgraded & gone sim only today & coincidentally I now cannot access my account online. I’m aware of issues. I’ll keep trying

  • johnansteyhotma john saintsfc Anstey (@johnansteyhotma) reported

    @tescomobile I still cannot access my account details through the app. It just says something went wrong, try again. Anyone else having trouble

  • Michael04094310 Michael John (@Michael04094310) reported

    @tescomobile Does your call centres sell our phone numbers on or something? Since using the online chat service I've had no end of spam phone calls. Before I had none. Bit too much of a coincidence for my liking!

  • Whoamiftr Kelly Cornwell (@Whoamiftr) reported

    @CummingsPFH Thanks Karen. Hoping they’ll sort something out soon, otherwise I’ll be taking Mum out to get a new phone (not with @tescomobile ) and I guess a new number, which will pose more problems - contacting people to pass on her new number. 🙄

  • kdlg56 Keith Blair 🇺🇦 (@kdlg56) reported

    @tescomobile Thank you, I think it’s the latter. I’m asked to pass an “Arkose” test but it fails to load anything no matter how long I wait. Never had this sort of problem before. I’ll go a different route methinks but thanks again for trying.

  • AfonsoGladson Gladson Afonso (@AfonsoGladson) reported

    @tescomobile can you help me get back my colleague discount I done my upgrade few months ago had entered my privilege card no and I just realized the colleague discount is not applied I contacted the customer service and they could not help

  • buzzard84 kev fraser (@buzzard84) reported

    @david080659 @tescomobile Totally agree David , my partner is having nothing but issues and all Tesco want is money and more money , no help at all and she’s left with a shocking product

  • BootsieFee BootsieFee (@BootsieFee) reported

    @tescomobile can't perform a SIM swap, also can't deliver replacement SIM cards, and have a customer 'care' team that tell you different things everytime. Took me 5 weeks to get a working phone last time I lost my phone... only on day 5 this time... @tescomobile SORT it out!!!