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Tesco Mobile

Tesco Mobile outages and service status in Ashington, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Ashington, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ashington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AmandaKMartin
    Amanda Martin (@AmandaKMartin) reported

    @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

  • ToonLad101
    ToonLad101 (@ToonLad101) reported

    @tescomobile So I just carry on using the mobile I've had with you for the last 4 years on the account I've had with you for the last 10+ years. Shocking customer service

  • WimblyDonnerxo
    Melissa ✨ (@WimblyDonnerxo) reported

    @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

  • MarieHobson
    Marie Hobson (@MarieHobson) reported

    @tescomobile Hey, loving this new 'guess when you'll have network' game. Been going on since 28th Feb...getting told it's 5 working days then another 5 days. No one ever updates me. Is there a leader board or prizes?

  • fabiomanetta
    fabio manetta (@fabiomanetta) reported

    @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

  • emble64
    Emily G (@emble64) reported

    @cyclist13 @tescomobile Sounds like really poor service. My provider stopped doing top up support via phone so it is only via app/website. I wonder if the regulator are aware, the app issue and topping up issue seem like would be widespread problems?

  • iancharris
    Ian (@iancharris) reported

    @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

  • StefScope
    Amy (@StefScope) reported

    @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.