Tesco Mobile outages and service status in Ashington, England

Problems in the last 24 hours in Ashington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 6 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks

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  Jeremy Lindsell (@JeremyLindsell) reported 7 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

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  Gracie🐦 (@mydogisafreak) reported 7 minutes ago

  @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy

• 
  Melvyn Buckton (@BucktonMel91596) reported 8 minutes ago

  @tescomobile Practically every day somebody complains about Tesco mobile on here. No other Company gets such complaints. Every day you are made to look bad it is not in your interest for this to be happening do not accept complaints on x.

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  Legal Style Blog (@legalstyleblog) reported 11 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

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  chatterbox (@chatkins1) reported 14 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 15 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Craig Bailey (@Craig_Bailey41) reported 16 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  Gracie🐦 (@mydogisafreak) reported 17 minutes ago

  @AidanDude @tescomobile Hi Aidan, I'm ready to scream now. My sim card isn't working in either phone now. I'm in chat with Somebody at Tesco. I hope I can get some help

• 
  Jules Perks (@mrs_skrep) reported 18 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?