Tesco Mobile Outage Report in Ashford, Surrey, England
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The latest reports from users having issues in Ashford come from postal codes TW15.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Ashford, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (58%)
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Internet (24%)
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Total Blackout (14%)
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Wi-fi (2%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Slough, Feltham, Ashford, Finchley, London, Wandsworth, Windsor, Harrow, Woking, Ealing, Wembley and Hanwell.
City | Problem Type | Report Time |
---|---|---|
Slough | Phone | |
Feltham | Phone | |
Ashford | Phone | |
Slough | Phone | |
Finchley | Phone | |
London | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Lynch
(@elynchie07) reported
@tescomobile @TrussellTrust every time i ring the number to top up my credit balance it says the service is unavailable and it’s been like this for 4 days…what’s the issue?
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Lindsay Brunt
(@Lindsay_Brunt) reported
12 months of no signal/data, 8 weeks of emails, calls and the worst customer service I have ever received (laughed at, no callback, no care for customers) @tescomobile agreed to stop my tariff 🎉 👋 bye👋 Now am part of @EE and already signal and data is 100 times better!
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Michele Hodgson
(@grumpygal1) reported
@tescomobile Spoke to customer service about returning faulty device and must have said to call handler over ten times 'but before you do this can you guarantee we'll be able to put sim with old no in another device. Answered yes on every occasion. Now business number inaccessible.
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Dan Kahn
(@danjkahn) reported
@tescomobile if no one can tell me what the actual problem is then I have little option other than opening this new contract elsewhere and taking my existing 3 contracts with me. The lack of ability/willingness to help is staggering - it’s like they’re doing me a favour!
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Kristy Scott
(@KrispymooScott) reported
@tescomobile @TrussellTrust Except if you tell them it's vital you keep your existing number. Then they just sign you up and take your money knowing full well they can't deliver.....and cost you vital contact with customers and loss of income in the process, but don't give a damn.
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roberta paterson
(@berta_pxx) reported
@tescomobile we did a sim swap yesterday for my son and the number still hasn't ported over onto the new sim card. It's not a network transfer we are currently with tesco just needed to swap sim to see if that helps with his poor signal.
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Lindsay Brunt
(@Lindsay_Brunt) reported
@APhillips1962 @tescomobile Contact @Ofcom this is only way I got responses. Still poor though
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Michele Hodgson
(@grumpygal1) reported
@tescomobile @TrussellTrust Will never recommend Tesco Mobile. Persuaded husband to leave O2 after years. Got contract and PAC code from O2 to switch number. Used new Tesco phone with old number for a couple of days but had issue with device. Now Tesco unable to put old number on new device. 1/
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile Don’t ask so surprised Tesco… resolution team is now closed and no phone call … lied to all the time! #fail #100000thtime
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Kristy Scott
(@KrispymooScott) reported
@tescomobile I would really appreciate it if someone who knew what was causing the issue and exactly what they are trying to do about it would call me. This request keeps being ignored. It's exceedingly poor customer care.