Tesco Mobile outages and service status in Annan, Scotland

Problems in the last 24 hours in Annan, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Annan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie Layla (@katielayla82) reported 3 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Andrew Axford 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrewaxfordgb) reported 7 minutes ago

  Hey @tescomobile, what happened? Me and wife used to get perfect signal at home (LN6 Lincoln) - but now 1 bar and unable to make any calls. Having to use WhatsApp over wi-fi. Why? Not able to make calls until back on the A46. #withamsthughs #tescomobile

• 
  random (@kaye55) reported 7 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this

• 
  kathleen dobbs (@kathleendobbs6) reported 9 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Donna Randall (@DonnaRa01238683) reported 11 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Noel Phillips (@noelphillips211) reported 16 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

• 
  Joanna (@JoSportsnut) reported 17 minutes ago

  @tescomobile Hello unless I make a call via WhatsApp my phone is unusable due to breaking up/poor network. I have been with Tesco many years and always lived in the HU8 area. Is there a network problem? Thanks

• 
  A squirrel in a bunnet (@weeveebee) reported 19 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 22 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Ginny (@GinintheCity) reported 26 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?