Tesco Mobile outages and service status in Annan, Scotland

Problems in the last 24 hours in Annan, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Annan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fabio manetta (@fabiomanetta) reported 3 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  kathleen dobbs (@kathleendobbs6) reported 4 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 7 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  Donna Randall (@DonnaRa01238683) reported 8 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Ryan Trathen. (@ryryTrath) reported 19 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

• 
  colinsmith50 (@colinsmith50) reported 20 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  Michelle (@Michell78492363) reported 28 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  clam (@clam70435692) reported 29 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

• 
  Ali. Me (@AlisonWagstaff3) reported 30 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Marie Hobson (@MarieHobson) reported 31 minutes ago

  @tescomobile Are you able to follow me? As the link doesn't work and I think this might be why