Tesco Mobile outages and service status in Alton, England

Problems in the last 24 hours in Alton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loobylou (@loobylambchop) reported 5 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling

• 
  Richard Warwicker (@richardw7890) reported 6 minutes ago

  @tescomobile hello, do you know how long the signal is down for in the PL14 area. We haven’t had signal all week. Thanks

• 
  Carlo Gibbs (@carlogibbs) reported 8 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Legal Style Blog (@legalstyleblog) reported 9 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  Sian (@SianElin_PT73) reported 11 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  GiroudGrumps (@GrumpyOldNed) reported 11 minutes ago

  @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬

• 
  chatterbox (@chatkins1) reported 13 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  🏌🏼‍♂️ (@Mr_k_hills) reported 20 minutes ago

  @tescomobile I’ve started a contract with you 2 weeks ago.. I ported my old number to you using my pac code. Since then I can’t make calls or text or use data off of WiFi.. and any contact I have with customer service I’m getting fobbed off. Can you fix this

• 
  Pete Carroll (@pcarrollmusic1) reported 24 minutes ago

  @tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.

• 
  TJ👻 (@_T_jpeg_) reported 26 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code