Tesco Mobile outages and service status in Alnwick, England

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Turton (@BroTurton) reported 5 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 8 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  Jeremy (@io_scores) reported 9 minutes ago

  @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

• 
  Keith hider (@nookiehider) reported 12 minutes ago

  @tescomobile No my wife is on same network shes is ok

• 
  steven rothwell (@steven_rothwell) reported 15 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Josh Breckell (@BreckellJosh) reported 15 minutes ago

  @tescomobile hi can I get some help/advice on my upgrade

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 17 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Graham Stout (@GrahamStout4) reported 17 minutes ago

  @tescomobile I haveSamsungA14 contract until Dec.. 2026. It is not an A14 4 or 5G. My no. finishes 701 & doesnt allow me 2 access external 4G. I got new Sim which I was told would fix issue. It didn't. I will not have Internet access 4over a year when I can eventually replace

• 
  Jeremy (@io_scores) reported 18 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported 28 minutes ago

  @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.