Tesco Mobile

Tesco Mobile Outage Report in Alnwick, Northumberland, England

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Alnwick, Northumberland, England 12/12/2025 05:15

December 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • salliejane9 Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile As advised multiple times by your staff I'll get a call within 24 hours, no wait 48 hours, no hang on 5 working days, this time is now over, when was I last late paying? Never! I'm taking this to ombudsman tomorrow, waiting longer is simply not feasible, you aren't going to phone

  • implausible17 Sarah Harris (@implausible17) reported

    @tescomobile They are not correct. It is not physically possible to have used that much data in 50 seconds with a low usage app. I've been a great customer of yours since you launched. I have 2 contracts with you (mine and my son's). Your loss.

  • natashakim99 Tasha (@natashakim99) reported

    @tescomobile @O2 signal/connection seems to be horrendous in CH48. Anything I can do to sort this?

  • jonhorlock Jonathan Horlock (@jonhorlock) reported

    @tescomobile offering a loyalty discount then withdrawing early is a good way to have your loyal customers changing to a different network!

  • dj_luki_d Luki Dee (@dj_luki_d) reported

    @tescomobile Thank you for reply. It appears that o2 have let you guys and myself down once again. This is becoming a recurring issue and is quite unacceptable. Where would I register a complaint

  • dj_luki_d Luki Dee (@dj_luki_d) reported

    @tescomobile will you ever change from o2. Kinda getting sick of poor phone signal or no data at home or in my local area. Once again... no Internet connection via mobile network 🤬

  • salliejane9 Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile But don't have a problem, as you can wait a week or more for a 24 hour call back

  • NikkiEmmaCross Nikki Cross (@NikkiEmmaCross) reported

    @tescomobile just come over to you as a new customer and my transition has been awful. Your in store colleagues have been fab but my new number has not ported over and now I'm in a situation where no one can get hold of me on my current number, have spent hours trying to sort!

  • LynnieNewman Lynn Newman (@LynnieNewman) reported

    @tescomobile I’ve tried everything. I now@have service but my usage shows as maxed out so I can’t call or text anyone or use any data! And apparently when people try to call me, it rings twice and goes to voicemail. I have lost a whole day of work because of this. 🤬

  • QueenJubee123 Kay Barrick (@QueenJubee123) reported

    @tescomobile @eddilowe I have also had this problem, I have tried 12 times at different points last night and twice this morning. There is more than enough on the card and no details on the card have changed. At one point it did £10 but I need £20.