Tesco Mobile outages and service status in Alnwick, England

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hot Dog Trainer (@ondineb) reported 3 minutes ago from Ferndale, Wales

  @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

• 
  Amanda Martin (@AmandaKMartin) reported 5 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  jess rach x (@Rachel914481091) reported 7 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 7 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  Marie Hobson (@MarieHobson) reported 9 minutes ago

  @tescomobile Sent you a DM. The private message link doesn't work

• 
  Claire Rowe (@MrsClaireRowe) reported 9 minutes ago

  @tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 13 minutes ago

  @tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time

• 
  Julie Martin (@julesvb82) reported 13 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  jiji (@ExecAsstJiji) reported 15 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 20 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?