Tesco Mobile outages and service status in Alness, Scotland

Problems in the last 24 hours in Alness, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alness, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Alness, Scotland

Latest outage, problems and issue reports in Alness and nearby locations:

• 
  Edel Thom (@edel_thom) reported 13 minutes ago from Stittenham, Scotland

  @tescomobile Text messages on my iPhone are flagging as unsent but are still being received? iMessage is not affected. I have tried resetting phone settings and it’s not resolved. Is it a network issue ? Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 9 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 11 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  Melissa ✨ (@WimblyDonnerxo) reported 12 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Jo Jo (@joannew0112) reported 13 minutes ago

  @tescomobile hello 👋 my 4g isn’t working for some reason , I have turned it on and off , turned my phone on and off but still not working , my partner who is also with Tesco his data is ok ? Any ideas please ?

• 
  Scott Small (@scottjsmall) reported 18 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  Mike Hadley (@Baggypilot) reported 21 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  Gladimir (@DrGladimir) reported 25 minutes ago

  @Samuel598335428 @tescomobile Bad bot

• 
  random (@kaye55) reported 27 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this

• 
  Gracie🐦 (@mydogisafreak) reported 31 minutes ago

  @AidanDude @tescomobile Hi Aidan, I'm ready to scream now. My sim card isn't working in either phone now. I'm in chat with Somebody at Tesco. I hope I can get some help

• 
  Snort Of Derision (@saucyjack73) reported 32 minutes ago

  Frustrated? Unable to sign in to @tescomobile So upgraded over phone, only to be sent an email to confirm, which needs me to....sign in to tescomobile. Need phone by Friday