Tesco Mobile outages and service status in Alness, Scotland

Problems in the last 24 hours in Alness, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Alness, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Alness, Scotland

Latest outage, problems and issue reports in Alness and nearby locations:

• 
  Edel Thom (@edel_thom) reported 18 minutes ago from Stittenham, Scotland

  @tescomobile Text messages on my iPhone are flagging as unsent but are still being received? iMessage is not affected. I have tried resetting phone settings and it’s not resolved. Is it a network issue ? Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicolas Barlow (@NicolasBarlow) reported 5 minutes ago

  @tescomobile any reason why I did not receive the national emergency alert this afternoon

• 
  Melvin J Bragg (@MelvinJBragg) reported 8 minutes ago

  @tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...

• 
  Ginny (@GinintheCity) reported 11 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 12 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Orson (@Orsonkartt) reported 12 minutes ago

  @tescomobile I’m still receiving very flaky service , went to my local Tesco phone shop. They reckon it’s to do with the weather and Recomended taking on another service like ee so that while Tesco is down, which it is often , I can still get data. Good idea ? Or no?

• 
  Ginny (@GinintheCity) reported 15 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  KJ (@riverofstardust) reported 15 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  Random Jottings of Gildersleeve (@gildy61) reported 20 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Barbara (@BarbaraSutton15) reported 24 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  ImMrMac (@InMrMac) reported 25 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers