Tesco Mobile outages and service status in Aldington, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Aldington, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Aldington, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Aldington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Tesco Mobile Issues Reports Near Aldington, England
Latest outage, problems and issue reports in Aldington and nearby locations:
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Anthony Reed UK (@AnthonyReedUK) reported from Folkestone, England@tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.
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Rosie Butcher (@MrsSykestw2022) reported from Ashford, England@tescomobile my sim card is not working properly today
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Anthony Reed UK (@AnthonyReedUK) reported from Folkestone, England@tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara (@BarbaraSutton15) reported@tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Lynzy 🌻 (@Lynzyhope) reported@tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!
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andrew anthoney ⚫️⚪️ (@andytoon30) reported@tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?
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Ann (@English_girl98) reported@tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.
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Melvin J Bragg (@MelvinJBragg) reported@tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...
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Lin Holden #AskForADoctor #JoinAUnionForWomen (@linholden) reported@BarbaraSutton15 @tescomobile Good heavens. That's really bad.I always buy Google as my son used to work for them for 10 years. I got a great deal when I sent my old 5 year old one back,too. EE offered me £20. Google offered me £50, but paid me £86.
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Ginny (@GinintheCity) reported@tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?
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Martitta (@MShazzzi) reported@tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable
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TJ👻 (@_T_jpeg_) reported@tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code