Tesco Mobile Outage Report in Aldington, Kent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Aldington, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Aldington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (52%)
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Internet (28%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Aldington, England
Latest outage, problems and issue reports in Aldington and nearby locations:
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Rosie Butcher
(@MrsSykestw2022) reported
from
Ashford, England
@tescomobile my sim card is not working properly today
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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mark
(@chippyhinton) reported
@tescomobile again called for help but person the advisor could not help or answer my question and just said it’s being looked at.
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mark
(@chippyhinton) reported
@tescomobile I have received some of the worst customer service since switching to Tesco in Nov. Been cut off numerous times when calling customer services. And I still waiting for a refund of £400 that I was told would be 3-5 days and I am still waiting. Please help
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Michele Hodgson
(@grumpygal1) reported
@johndexterjones @tescomobile @tescomobile have lost my husband's business number in a switch from O2. No flexibility comment relevant - absolutely no way they're going to allocate someone to sort the probem, no way to talk to technical people about problem. Inflexible (and incompetent!)
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Andrew Gray
(@andygray1401) reported
@tescomobile Liz. @tescomobile are very much aware, as do your engineers. The multimillion pound company @Tesco have been telling me this since November 2022. #embarrassing Happy to take my money each month. But give me poor excuses like this each month
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Craig J Parker 🇪🇺 🇬🇧
(@sparxinleeds) reported
@tescomobile Shall I do the same trick with my wife's and my son's phone as well as they ain't making or receiving calls, or is it safe to assume there's been a network problem you're currently unaware of?
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James C
(@Jamericco) reported
@RobertW33333 @kellsbells60 @tescomobile The guys on the phone lines have been that way with me too Rob. By contrast the social media teams seem to have recognised the trend with this issue and are giving clear statements but I don’t know why the phone guys aren’t being told to say the same?!
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Michele Hodgson
(@grumpygal1) reported
@tescomobile Absolute rubbish. After retrieving husband's phone number of over 20 years, now back to temporary number. Advice: do not get a Tesco Mobile phone. If there's a problem you are totally buggered.
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Deb Mills
(@ddjm) reported
@tescomobile been waiting an hour for one of you online chats to help! Absolute joke! 😡
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maggie
(@maggie200911) reported
@tescomobile can you explain common sense behind your process for sim replacement? Why do you cancel current sim before new sim has physically in user hands? Leaving all without services sometimes for days? Your technical support is poor to all what they advising is to wait!
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James C
(@Jamericco) reported
@RobertW33333 @kellsbells60 @tescomobile Worries me as to whether we’re getting trustworthy info when not all parts of their customer service system are saying the same thing. Hopefully we’ll get an ‘official’ comms before the payment date!?