Tesco Mobile Outage Report in Aldington, Kent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Aldington, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Aldington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Aldington, England
Latest outage, problems and issue reports in Aldington and nearby locations:
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Cherrie
(@SCherrie84) reported
@tescomobile Il try that Jade, but as I said there is lots of people I know with the same issues. Can’t be everyone’s hardware.
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Karen Quinn
(@QuinnKaz) reported
@tescomobile Thank you Liz, I spoke to one of your live chat colleagues, and they were really helpful. A mast is down, but it is being worked on. 👍
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Shaun
(@ShaunWright99) reported
@tescomobile worst customer service ever at you store in Eastbourne, the lady was more interested in her phone than us the customers, had to literally ask for help as she was showing no interest, after help on one item she returned to her seat and back to her phone,Disappointing
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Jennifer Richards
(@Jennife10651535) reported
@tescomobile why can't I get my mobile app? As a pay as you go customer I need to know what my credit is
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kath.
(@jakeyllew06) reported
@tescomobile i haven't been able to use my phone unless I am near wifi for 2 weeks. Was told there is an issue with local mast (son on same network no issues) was then told I have to ring you when my phone works properly again to have an account credit 🤔🤔
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Mike Johnson
(@beardylonghair) reported
@tescomobile Your helpline number advises people to use the online chat function as the quickest way to contact you, but the web chat function on your website is broken. How exactly am I supposed to contact you?
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TinosToonArmyÉire
(@FunkToonEire) reported
@Peakhillfarm @tescomobile Iv mot had a signal for a yr or so intermittent internet its fake ots not 3g @eir has an amazing offer on atm and are amazing in customer care the info this shower ask for is illegal iv done my research they steal your info and sell it on
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TinosToonArmyÉire
(@FunkToonEire) reported
@SCherrie84 @Jon_Truscott @tescomobile Its fake reading says 4g but its 3g at its best , ots illegal record it send it to comreg these will not help youl told but a new phone a new sim do settings 3/4 tomes a day and no help otherwise, RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO
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Jon
(@Jon_Truscott) reported
@LeilaHenry1 @tescomobile @CeriVW Hi Leila. I had my TM service stop from 15 Oct. I've had to cancel my contract and move to another provider. Yours is the second ref I've seen to customers being disconnected. Any more info will be really useful. Thanks.
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Leila Henry
(@LeilaHenry1) reported
@CeriVW @tescomobile I have had the same problem for 2 weeks.Customer service finally admitted number of customers have been disconnected being migrated from 1 system to another.They cant give a timescale for a fix. Ive escalated complaint to ombudsman so I can change network.