Tesco Mobile outages and service status in Aldington, England

Problems in the last 24 hours in Aldington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Aldington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Aldington, England

Latest outage, problems and issue reports in Aldington and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 17 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 21 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

• 
  Rosie Butcher (@MrsSykestw2022) reported 38 minutes ago from Ashford, England

  @tescomobile my sim card is not working properly today

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginny (@GinintheCity) reported 9 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Richard Warwicker (@richardw7890) reported 11 minutes ago

  @tescomobile hello, do you know how long the signal is down for in the PL14 area. We haven’t had signal all week. Thanks

• 
  Lee James (@wots_kraken) reported 13 minutes ago

  @tescomobile @RossGraham4780 It's not just area. I have 5g and I can have one bar etc and the signal is worse than old 3G. Let's be fair signals are a scam. Saying best 4G and best 5G etc when it's actually worse now. I can't wait til my contract is up. Im leaving Tesco and wouldn't recommend

• 
  Legal Style Blog (@legalstyleblog) reported 13 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  Cameron🇬🇧🇬🇧 (@cameowilts) reported 14 minutes ago

  @tescomobile hey! My bill looks wrong…. It’s saying I have not got to pay this month…… help!

• 
  Barbara (@BarbaraSutton15) reported 14 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  Pete Carroll (@pcarrollmusic1) reported 17 minutes ago

  @tescomobile yet again your ****** mobile service network signal is appalling, struggles to bring through images from Google !

• 
  Jim Hurst (@xLevel) reported 21 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  Tim (@t1m670) reported 23 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Chris Owen (@cwo1983) reported 23 minutes ago

  Emailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman