Tesco Mobile outages and service status in Aldington, England

Problems in the last 24 hours in Aldington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Aldington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Aldington, England

Latest outage, problems and issue reports in Aldington and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 25 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 36 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

• 
  Rosie Butcher (@MrsSykestw2022) reported 41 minutes ago from Ashford, England

  @tescomobile my sim card is not working properly today

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen dobbs (@kathleendobbs6) reported 5 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  TheRealMacSween (@Dougie05957548) reported 10 minutes ago

  @tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.

• 
  Legal Style Blog (@legalstyleblog) reported 11 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Ken Clark (@clarkiesball) reported 13 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Barbara (@BarbaraSutton15) reported 17 minutes ago

  @Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network

• 
  L (@_upsides) reported 18 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  Legal Style Blog (@legalstyleblog) reported 18 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  Legal Style Blog (@legalstyleblog) reported 19 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

• 
  Legal Style Blog (@legalstyleblog) reported 23 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  Paul Dyer (@pauldyer505) reported 26 minutes ago

  @tescomobile I’ve been trying to contact you on live chat but no one is answering! Please help.