Tesco Mobile outages and service status in Aldington, England

Problems in the last 24 hours in Aldington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Aldington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Aldington, England

Latest outage, problems and issue reports in Aldington and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 16 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 48 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Rosie Butcher (@MrsSykestw2022) reported 54 minutes ago from Ashford, England

  @tescomobile my sim card is not working properly today

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan Cavelle (@jancavelle) reported 5 minutes ago

  @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

• 
  A squirrel in a bunnet (@weeveebee) reported 8 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  Scott Dixon (@scott_expert) reported 10 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  Simon Parry (@sparry951) reported 12 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  Saz The Crumb (@PikaSaz) reported 16 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  Emma Lockhart (@EmmaLockha51775) reported 19 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

• 
  EuroTrucker (@trucker_euro) reported 21 minutes ago

  @tescomobile I would like to cancel my sim please

• 
  Ali. Me (@AlisonWagstaff3) reported 21 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  KW (@tottmak) reported 22 minutes ago

  @tescomobile @silveryk Midsomer norton and bath signal never great

• 
  Amanda Martin (@AmandaKMartin) reported 26 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?