Tesco Mobile outages and service status in Tuam, Connaught
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Tuam, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Tuam, Connaught
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tuam, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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paisley jambo (@liz_c177) reported@tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help
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Damian Wawrzyniak 👨🍳 (@ChefConsultant) reported@tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!
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Kiri Palmer (@kiripalmer_97) reported@tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?
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Ken Clark (@clarkiesball) reported@tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.
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Ali. Me (@AlisonWagstaff3) reported@tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous
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jiji (@ExecAsstJiji) reported@tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Amanda Martin (@AmandaKMartin) reported@tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?
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Ali. Me (@AlisonWagstaff3) reported@tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!
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Jennifer James (@Little_Digital) reported@tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.