Tesco Mobile outages and service status in Tuam, Connaught

Problems in the last 24 hours in Tuam, Connaught

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tuam, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geraldine Gray (@pidgepie) reported 4 minutes ago

  @tescomobile Hi excellent service from the Tesco Beeston, Nottm this afternoon helping me choose my new phone and going through the contract with me. Couldn't have been more helpful.

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 4 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  Julie Martin (@julesvb82) reported 4 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  picklemonsterg (@picklemonsterG) reported 7 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  Chudi Stanley (@Colinwa_chudi) reported 8 minutes ago

  @tescomobile wanted to know the final outcome on an issue that was reported order no 26162767

• 
  alice 🩵 (@LilMissAlice__) reported 12 minutes ago

  @tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working

• 
  jiji (@ExecAsstJiji) reported 12 minutes ago

  @tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile

• 
  Khaled (@KingKhaled7) reported 15 minutes ago

  @tescomobile started a new way of creating extra revenue-by disconnecting pay as you go phone-coz they don’t generate enough revenue-so imagine how much credit they stole by disconnecting your phone&mine?when I complained- I was told tough **** we ain’t reconnecting SHAME ON YOU

• 
  Simon Hawley (@Simon_Hawley) reported 15 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  -_- (@sksksb__) reported 15 minutes ago

  @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued