Tesco Mobile outages and service status in An Muileann gCearr, Leinster

Problems in the last 24 hours in An Muileann gCearr, Leinster

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in An Muileann gCearr, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Les Twigg (@LesTwigg) reported 2 minutes ago

  @SBarrettBar @tescomobile I had a similar problem with Three. Sent a message to the text number and replied wanting my date of birth, which I had never given them. After days of hassle, someone rang from head office "just put any date in as we don't have yours on file"! Never as simple as they claim.

• 
  Philip Ian Butler (@moodleprof) reported 3 minutes ago

  @tescomobile I paid £5 as suggested by one of your customer service advisers, but when I tried to login it said no balance so I was advised to top up another £10?

• 
  Dave Kendall (@DaveKendallPho1) reported 7 minutes ago

  @tescomobile Checked my home location. Good indoors and outdoors. If 2 bars of signal are good, that’s not saying much.

• 
  James Baker (@_JamesBaker92) reported 9 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Grumpy Buddhist (@DionHunt67) reported 12 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?

• 
  chatterbox (@chatkins1) reported 13 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Nicolas Barlow (@NicolasBarlow) reported 13 minutes ago

  @tescomobile any reason why I did not receive the national emergency alert this afternoon

• 
  Ima Dalek (@iva_hadenuff) reported 17 minutes ago

  I have a Android pay as you go,I have been a customer for many years,no probs,but since you changed from the old top up system my messages are either a day,at least,late,or the system is busy,why is this? @tescomobile

• 
  Dave Gander (@DaveGander) reported 18 minutes ago

  @tescomobile No I made an offer of payment you refused it. You sent me away. I’m not in a position to use an excuse line payment as explained in person and electronically. I offered cash you refused. No longer my problem.

• 
  Jules Perks (@mrs_skrep) reported 19 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?