Tesco Mobile outages and service status in Kildare, Leinster

Problems in the last 24 hours in Kildare, Leinster

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kildare, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melvyn Buckton (@BucktonMel91596) reported 2 minutes ago

  @tescomobile Practically every day somebody complains about Tesco mobile on here. No other Company gets such complaints. Every day you are made to look bad it is not in your interest for this to be happening do not accept complaints on x.

• 
  jason mcneilly (@jaymcneilly) reported 5 minutes ago

  @tescomobile seems to be saying its fine but its not. 30mile journey from one town to another and getting terrible to no signal the whole journey. when it is showing 5g and 2-4 bars Internet still not loading. also zero bars on phone signal.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 5 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Johnny Dowling (@JohnnyDowling10) reported 11 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Ali. Me (@AlisonWagstaff3) reported 13 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Legal Style Blog (@legalstyleblog) reported 14 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  Legal Style Blog (@legalstyleblog) reported 15 minutes ago

  @AlexGodofsky @tescomobile I really am open to things having errors; that's life. But the fact that they seem to treat an order being completed without the user going through with it as stochastic is… bad

• 
  Sarah Kears (@SarahKears) reported 16 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.

• 
  Ali. Me (@AlisonWagstaff3) reported 20 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Legal Style Blog (@legalstyleblog) reported 20 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)