Tesco Mobile outages and service status in Clonmany, Ulster

Problems in the last 24 hours in Clonmany, Ulster

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Clonmany, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ (@royaloctopus_) reported 8 minutes ago

  @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 10 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  Ad Knott (@adzk80) reported 14 minutes ago

  @MrChrisAdley @tescomobile After several phone calls and not a helpful chat box we still got nowhere, a lot of hassle to get in to a network with a new phone so we cancelled sent the phone back and went with EE

• 
  montyniblet (@montyniblet) reported 15 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  DJ (@royaloctopus_) reported 17 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Ola (@Jajasolu) reported 17 minutes ago

  @tescomobile my SIM card has no signal and no one is responding

• 
  Chris (@geordiechris48) reported 18 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Aaaron (@Aaronrutter9) reported 18 minutes ago

  new phone arrived and with a state of the art free ipad. not a bad week after all, @tescomobile your custom has been nothing but very brilliant!

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 22 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  Melvyn Buckton (@BucktonMel91596) reported 24 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything