Tesco Mobile outages and service status in Clonmany, Ulster

Problems in the last 24 hours in Clonmany, Ulster

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Clonmany, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel (@Rachel_Mishkin) reported 9 minutes ago

  @tescomobile Thanks for your assistance Jade but you obviously haven't listened to me. There will be no changing their mind because Tesco Mobile has let us down very badly with their customer service so I'll be ending this chat now and taking it up with Head Office.

• 
  Rodney Isemann (@isemann) reported 10 minutes ago

  @tescomobile @clairefweir the thing is, this shouldn't be all on my time. Some of it yes, that's fair (3days, 5days) all good. But it should be taken seriously and good contact with the customer should happen rather than this ramshackle approach. Being told different things etc.

• 
  lorraine jackson (@roxy26117) reported 10 minutes ago

  @tescomobile disappointing customer service at your Shettleston, Glasgow branch. My 75 year old mum bought a basic mobile phone from you, went back 2 days later to get some functionality advice and was told as it wasn't on your mobile network they couldn't help her. Poor show!

• 
  Striks Trips (@striks_trips) reported 13 minutes ago

  And now @tescomobile "Shiv" has cut me off from the chat once I pointed that out. I had also highlighted that my mum had fallen whilst rushing to the phone and all I got was "sorry for the inconvenience ". Never answered my question.

• 
  Terry Quinn (@TerryQuinn10) reported 13 minutes ago

  @tescomobile Your reports say the mast is repaired. But isn't. Non existent yet you're saying there's no issue. Having to use WiFi after a month of you saying the mast is now sorted, when it clearly isn't. I've paid for a month's service that I have been unable to use. Refunds need issuing

• 
  Jenny K 🌺 (@sleepyjenstar) reported 16 minutes ago

  @tescomobile I did that and ended up using a different email address. Thanks for the help 👍

• 
  Rachel (@rachcuffley) reported 18 minutes ago

  @tescomobile we have been trying to upgrade our phones but when we get to the payment section it says the payment is unsuccessful? Doesn't seem to be a problem our end as we have used our cards with no problems. Is there a problem with your system at the moment?

• 
  Debsie (@Debsie9237) reported 20 minutes ago

  @tescomobile what on earth is wrong with your signal in TF1 2? It used to be brilliant but now I have to go into the garden to take calls although most I miss altogether as it doesn’t ring out.

• 
  Kayleigh (@_kayleigh86) reported 21 minutes ago

  @tescomobile is there problems with your signal lately? I’ve just missed an important phone call from my doctors because they are unable to get through! It has been like this since last week

• 
  Rachel (@Rachel_Mishkin) reported 27 minutes ago

  @tescomobile I already have these details and I'm still waiting for a response. Tesco Mobile seriously need to invest more training in their overseas customer service and take ownership of issues raised by customers instead of the customer going round in circles and achieving nothing.