Tesco Mobile outages and service status in Ballina, Connaught

Problems in the last 24 hours in Ballina, Connaught

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ballina, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martitta (@MShazzzi) reported 23 seconds ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  Sam Parfett (@sam_parfett) reported 3 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Pete Carroll (@pcarrollmusic1) reported 5 minutes ago

  @tescomobile It checks internet speed !!! Clearly haven't a clue. Your internet speed for any devices connected to Tesco Mobile Network (which is 02), is woeful !

• 
  loobylou (@loobylambchop) reported 5 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  Dave Gander (@DaveGander) reported 6 minutes ago

  @tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.

• 
  john smith (@Citizen_O_World) reported 11 minutes ago

  @Huubert294809 @SBarrettBar @tescomobile all of the mobile telco companies in the UK are crap, every last one of them

• 
  Ima Dalek (@iva_hadenuff) reported 14 minutes ago

  I have a Android pay as you go,I have been a customer for many years,no probs,but since you changed from the old top up system my messages are either a day,at least,late,or the system is busy,why is this? @tescomobile

• 
  Sian (@SianElin_PT73) reported 24 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇸Patriot (@Blister4951) reported 25 minutes ago

  @SBarrettBar @tescomobile By Text (Fastest): Send a free text saying PAC to 65075. Your current network will reply within a minute or two. They may ask for extra details like your date of birth for security. The text will also state if you owe any early termination fees

• 
  lee deeble (@LeeDeeble) reported 27 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee