Tesco Mobile outages and service status in Ballina, Connaught

Problems in the last 24 hours in Ballina, Connaught

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ballina, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 4 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  Aaron hassan (@custardwarrior) reported 10 minutes ago

  FFS @tescomobile lovely day no rain no cloud no snow no hail nothing and can hardly get online again seriously how can you make claims like provided by 02 with 99% coverage when it doesn't work in the middle of a town

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 10 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Melvin J Bragg (@MelvinJBragg) reported 12 minutes ago

  @tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...

• 
  Clive King (@ClisueClive) reported 12 minutes ago

  @picklemonsterG @tescomobile If they have not ported your number or you have had enough you only great 14 days to tell them to stuff it. They had not ported my number and it seems to be a common problem with Tesco. Good luck.

• 
  fabio manetta (@fabiomanetta) reported 14 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Melissa ✨ (@WimblyDonnerxo) reported 14 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Glen Stevens (@nelgxs) reported 15 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  Gladimir (@DrGladimir) reported 16 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 17 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!