Tesco Mobile outages and service status in Ballina, Connaught

Problems in the last 24 hours in Ballina, Connaught

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ballina, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Kendall (@DaveKendallPho1) reported 7 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  Ali. Me (@AlisonWagstaff3) reported 8 minutes ago

  Can you please tell me why there's internet problems, and I can't use the checker it's not loading @tescomobile

• 
  Rob (@RobertSquirrel1) reported 16 minutes ago

  @tescomobile im trying to add a one off data bundle. Been through the process 4 times today and its still not updated. Can I get some help?

• 
  Lynda Hayes (@Lyndahayes) reported 16 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  Craig Bailey (@Craig_Bailey41) reported 18 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Legal Style Blog (@legalstyleblog) reported 18 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?

• 
  James (@Wessiewhite) reported 21 minutes ago

  @tescomobile guys first time user of the network today, what can I expect? Hopefully it’s fine and I can get what I need out of my new iPhone 17 pro

• 
  Gracie🐦 (@mydogisafreak) reported 25 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Legal Style Blog (@legalstyleblog) reported 28 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Goona1978 (@Goona1978) reported 31 minutes ago

  @tescomobile Hi. I’m currently in Spain and having an issue with your data service. It was working fine and now has slowed right down. I’m still in my data allowance and wondered if there was an issue? Regards, Joe