Tesco Mobile

Tesco Mobile Outage Report in Douglas, Douglas

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Douglas, Douglas 10/28/2025 09:20

October 28: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (21%)

    Internet (21%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Douglas, Douglas

Latest outage, problems and issue reports in Douglas and nearby locations:

  • alfce4 Chris Richmond (@alfce4) reported from Douglas, Douglas

    @tescomobile I do actually have a top up voucher that i purchased from your IOM Store in September but did not put it on the phone as dad did not go away .. However some of the numbers have faded and are unreadable .. Is there any way that £10 top up be used other i am £10 down already .

  • alfce4 Chris Richmond (@alfce4) reported from Ballacannell, Isle of Man

    @tescomobile Hello Can you contact me please to get a mobile number topped up , I am on the isle of man so cannot call the top up line as no network as on isle of man .

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Tesco Tesco (@Tesco) reported

    @Si0bhanWill0ws @tescomobile Hello Siobhan, I'm sorry to hear this. Can you please end the call and call back, you have come through to the Customer Service Team for in store queries, we don't deal with Tesco Mobile queries I'm afraid. Thank you - Paul

  • StanAHill Stan Hill (@StanAHill) reported

    @tescomobile why has nobody been in contact we me regarding my complaint This Tesco mobile at its best Our village has no signal from Tesco/o2 this has been all day then I get a massage from my Tesco mobile app with a phone number what a load of rubbish

  • StanAHill Stan Hill (@StanAHill) reported

    @tescomobile back to normal no service money for old rope why do we have to pay for no service Tesco has made a fortune out of me

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported

    @tescomobile It doesn't seem to be just the one place it happens, I haven't had a replacement sim from you but I, generally, use the O2 sim as that's the number I use. The no network problem happens across both sims. But I only realise it when I want to use my phone. If anyone tries to......

  • kayleigh8900 Kayleigh (@kayleigh8900) reported

    @tescomobile will you support Apple Watch in the future?

  • _HinduTimes ryan (@_HinduTimes) reported

    @tescomobile This really shouldn't be difficult. Never had worse dealings with a company.

  • A1ex11oyd Alex Lloyd (@A1ex11oyd) reported

    @tescomobile Thanks Kirsty and @tescomobile for getting back to me. After over 2 weeks of calls to your helpline and visits to my local tesco mobile store I'm keen to hear what you can do differently. Your current process clearly has problems

  • Billypimple Bill Pamplin (@Billypimple) reported

    @tescomobile Ffs spent over 4 hours trying to get 2 business phones. Not a prob you would think as I am already a customer and have also had an 02 account for 20 odd years. No - 4 hours wasted in store and online with no joy. Now the customer service number is down. Very poor..

  • GE_sportsnews Gary Ellis (@GE_sportsnews) reported

    @tescomobile That is not what I was told yesterday when I called customer service. I was told that my home from home would end in April and in my email from you there is no mention of home from home in my contract if I leave it as it is ???

  • Dadgad0 Gary Crisp (@Dadgad0) reported

    @tescomobile The 4G service on my phone is all but useless. This isn’t especially location dependent. Can you help please?