Tesco Mobile outages and service status in Ballacannell, Isle of Man

Problems in the last 24 hours in Ballacannell, Isle of Man

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ballacannell, Isle of Man and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ballacannell, Isle of Man

Latest outage, problems and issue reports in Ballacannell and nearby locations:

• 
  Chris Richmond (@alfce4) reported 32 minutes ago from Douglas, Douglas

  @tescomobile I do actually have a top up voucher that i purchased from your IOM Store in September but did not put it on the phone as dad did not go away .. However some of the numbers have faded and are unreadable .. Is there any way that £10 top up be used other i am £10 down already .

• 
  Chris Richmond (@alfce4) reported 58 minutes ago from Ballacannell, Isle of Man

  @tescomobile Hello Can you contact me please to get a mobile number topped up , I am on the isle of man so cannot call the top up line as no network as on isle of man .

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jason mcneilly (@jaymcneilly) reported 4 minutes ago

  @tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.

• 
  Theresa Bevan (@1pennysweet) reported 5 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  Sredna Rapmil (@SrednaRapmil) reported 9 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 14 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  montyniblet (@montyniblet) reported 15 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Snort Of Derision (@saucyjack73) reported 16 minutes ago

  @tescomobile now my calls are disconnected. Wtf

• 
  picklemonsterg (@picklemonsterG) reported 16 minutes ago

  @tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!

• 
  colinsmith50 (@colinsmith50) reported 17 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  Ali. Me (@AlisonWagstaff3) reported 18 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Meathead (@danstephens2) reported 19 minutes ago

  @tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network