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Tesco Mobile

Tesco Mobile outages and service status in Athlone, Leinster

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Athlone, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Athlone, Leinster

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Athlone, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • db133
    db133 (@db133) reported

    @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store

  • TEMPOFUNCTION
    DARREN HOWELL (@TEMPOFUNCTION) reported

    @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

  • fabiomanetta
    fabio manetta (@fabiomanetta) reported

    @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

  • hamilton_david
    David Hamilton (@hamilton_david) reported

    @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

  • HappyMoog
    Happy Moog 💙🍎 (@HappyMoog) reported

    @tescomobile why do you use DPD paid for VIP service to be delivered today and tney have sent it back to you ! They are awful. Every time we had a delivery it goes wrong

  • PikaSaz
    Saz The Crumb (@PikaSaz) reported

    @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

  • Colly_wobbles
    Colette Houlihan (@Colly_wobbles) reported

    @GitGrumpygit @tescomobile Thank you. I am nearly 70 and a PAYG customer. Am/was with Tesco for 20 years! Can you recommend another provider that won't steal my credit? I'm in Cambridgeshire and the cover is good.

  • nookiehider
    Keith hider (@nookiehider) reported

    @tescomobile No my wife is on same network shes is ok