TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Woking, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 37 seconds ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

• 
  Straker Hair NW10 (@StrakerHair) reported 9 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  James H. Staunton (@Staunton_James) reported 23 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  smodfs (@smodfs) reported 28 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  James H. Staunton (@Staunton_James) reported 44 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George Thomson (@g2dod) reported 9 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  Pam Cull (@catsPam12) reported 17 minutes ago

  @TSB @DJQueen_E Site down again

• 
  MarcHughes86 (@marc_hughes86) reported 18 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Santander UK (@santanderuk) reported 22 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 24 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 25 minutes ago

  @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

• 
  MandyJ (@mjmjejkj) reported 26 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Maz Scotland (@6pmIsWineTime) reported 26 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  jack stearman (@jackstearman) reported 27 minutes ago

  @PCYintheCLE @TSB I could log in manually - but when Face ID wouldn’t let me do it

• 
  Peter Irvine (@ibhinnPeadar) reported 28 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.