TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Woking, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 5 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  Straker Hair NW10 (@StrakerHair) reported 18 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  James H. Staunton (@Staunton_James) reported 20 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

• 
  smodfs (@smodfs) reported 25 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  James H. Staunton (@Staunton_James) reported 48 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarcHughes86 (@marc_hughes86) reported 43 seconds ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  Michelle Cook (@MCOOK73) reported 6 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡

• 
  Cameron Perry (@Cameronperry96) reported 11 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Pam Medlock (@PamMedlock) reported 11 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  E. J. Gill (@suzycoos) reported 12 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 12 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  MBUR337 (@MBUR337) reported 12 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  GillMeg💙 (@Gillmeg) reported 12 minutes ago

  @TSB That doesn’t help the issue.

• 
  Zarzar (@Zarzar792095) reported 14 minutes ago

  @TSB why is the app down again?

• 
  MarcHughes86 (@marc_hughes86) reported 14 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….