TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Woking, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  Straker Hair NW10 (@StrakerHair) reported 35 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  James H. Staunton (@Staunton_James) reported 49 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 50 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  smodfs (@smodfs) reported 51 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  James H. Staunton (@Staunton_James) reported 1 hour ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Parry (@sparry951) reported 8 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Santander UK (@santanderuk) reported 9 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  George Gallowayish (@GeorgeForLondon) reported 11 minutes ago

  @TSB Tried to but the link is not working

• 
  JacquiB (@tripsfantastic) reported 14 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  kayleigh (@kaymetz85) reported 14 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Cameron Perry (@Cameronperry96) reported 14 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Geoff (@geoffb37) reported 15 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  graeme Tannahill (@graemeT2010) reported 23 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Ginger Tucci (@Ginger_Tucci) reported 25 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  k (@kirgo21) reported 27 minutes ago

  @TSB I’m trying to order something and you ***** are not working man