TSB Bank

Is TSB Bank down in Woking, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Woking, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Woking, Surrey, England 01/09/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (16%)

    Website (16%)

Community Discussion

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TSB Bank Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaelicsinger Fiona J Mackenzie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gaelicsinger) reported

    @TSB When is this issue w not being able 2 approve payments going 2 be resolved?? I have done all suggested fixes & none work.Only other ‘device’ I have as u suggested is not accepted by TSB! This is major issue which needs fix v quickly or u will lose customers @MartinSLewis

  • Hatlar Hattie Tope (@Hatlar) reported

    @TSB please can you advise when the issue with approving payments via the mobile app will be fixed? Seems from Twitter than many users are having the same problem. Thanks

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB I can do, however I don’t need to make another online payment for a few days so not sure how I would know if it’s working or not, don’t want to have to try again and it not work!

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

  • JamesMildred James Mildred (@JamesMildred) reported

    Hi @TSB on your banking app, the approve payment button in the payments to approve is not working. Strangely the reject payment button is. Could you please look into this? Was working fine last week.

  • bhaines75 Bec Haines (@bhaines75) reported

    @TSB @kerrymThompson I have exactly the same issue. Same phone, same version.

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • ziblington LIZ CARBONI (@ziblington) reported

    @TSB Use it to fix the approve payment button on your app - it’s not worked all week for me & is very frustrating. I have DMed you

  • v_delfuoco Valentina Del Fuoco (@v_delfuoco) reported

    @TSB app doesn’t make me approve payments. I click on “approve payment” and do thing happens! It’s been days! Also this thing of approving payments all the time is very impractical! I called the bank and they told me that there is an issue…when are you going to resolve???