TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Woking, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 21 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 24 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  smodfs (@smodfs) reported 39 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Straker Hair NW10 (@StrakerHair) reported 56 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  James H. Staunton (@Staunton_James) reported 57 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike (@MikeJon56557621) reported 5 minutes ago

  @TSB app still not working.

• 
  bishbashbosh (@katharvey2112) reported 7 minutes ago

  @TSB app down again, no access to my account

• 
  Phillip Lloyd (@PhillipLL) reported 13 minutes ago

  @TSB OTP not working to log in to online account

• 
  Pam Medlock (@PamMedlock) reported 22 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  MBUR337 (@MBUR337) reported 23 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Yvonne Hornett Long (@yvonnehlong) reported 25 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 27 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  Paschal Ochang (@pascosoft) reported 30 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 31 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  John ⚡️ YCC (@cookiesworld) reported 32 minutes ago

  @Ginger_Tucci @TSB Having the same issues zero ⭐ review