TSB Bank

Is TSB Bank down in Woking, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Woking, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Woking, Surrey, England 01/16/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ScribblerPaul Paul's reviews (@ScribblerPaul) reported

    @TSB Terrible service on the app. Yet another IT glitch for the TSB

  • LouiHitch louise hitchings 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈 (@LouiHitch) reported

    @TSB I've tried connecting aptap but it just doesn't connect... help please

  • Pikylechu510 Kyle Martin (@Pikylechu510) reported

    @TSB a number of duplicate payments have appeared in my account (similar to what happened in March). All identical duplicates of payments already made on 15th Sep. Is this known/widespread and can you give an estimate for a fix time please?

  • Turkey0808008 Steph (@Turkey0808008) reported

    @TSB hi, I recently purchased teeth whitening strips,and never received them, I now believe it is a fake site as there is no way to contact them or if it is the emails are undelivered,

  • dralangrayson Alan Grayson (@dralangrayson) reported

    @TSB Hi TSB I'm grateful for you stopping my card because of perceived fraud However I would like to use it again and have spent the last two days trying to get through to a human in your fraud team to resolve. Can you help please?

  • R4gyL0bLdtYCnNb ... (@R4gyL0bLdtYCnNb) reported

    @davidhillfm @TSB Wouldn't bother! Apps and online banking seem to be down at the times you need them most

  • jennystitched Jenny (@jennystitched) reported

    @TSB any problems with the app this morning? Keeps timing out before I can do anything

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB I doubt the version matters—but I’m using IOS 15.6.1 at the moment. Just to add that I tried to turn on text alerts using a laptop today (used my work machine) but the page on text alerts doesn’t have any content—just a blank page. Think it’s broken.

  • Flagtwister Flagtwister (@Flagtwister) reported

    @TSB Your business banking phoneline is probably the most difficult automated service to get through, it seems to deliberately funnel you away from speaking to an advisor. Also, your complaints form won't even load. Can someone get in touch pls, otherwise I'm closing my account

  • lifelookingout Life Looking Out... (@lifelookingout) reported

    @TSB closing peoples accounts down for fraud without telling them. When you try to take money out they mess it up send you away because of lunch breaks and don't fulfil their request of transferring the money over nor do they contact you with any updates. Isn't that stealing?