TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Woking, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  Straker Hair NW10 (@StrakerHair) reported 14 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  James H. Staunton (@Staunton_James) reported 19 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 46 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  smodfs (@smodfs) reported 51 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  James H. Staunton (@Staunton_James) reported 57 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonah (@GoonerJonah) reported 1 minute ago

  @PrinceVege29198 @TSB @TSB why don't you make the issue public on your twitter feed, I have had the same issue.

• 
  Sid Murphy (@sidmuff) reported 4 minutes ago

  @TSB Alas, Beth... the issue persists.

• 
  Joanne (@hain_joanne) reported 4 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Greg (@potatoe_greg) reported 4 minutes ago

  @TSB Block I can handle. Not block cancel and send new

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 7 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Phillip Lloyd (@PhillipLL) reported 8 minutes ago

  @TSB OTP not working to log in to online account

• 
  denise mccarthy (@mccarthy_denise) reported 10 minutes ago

  @TSB you blocked my online banking and mobile app , as I teied to pay my bills , you text saying you were doing checks, after 20 minutes you kept my online access blocked. You gave me a number to unblock my account, I have been ringing the number to get no answer since midnight

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 12 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  colin (@lairdcwh) reported 15 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  NUFC (@nufcscot) reported 18 minutes ago

  @TSB @freemanec1 Hi Beth It’s not working for Apple users either