TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Woking, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 5 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 10 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  Straker Hair NW10 (@StrakerHair) reported 42 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  smodfs (@smodfs) reported 47 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  James H. Staunton (@Staunton_James) reported 53 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 9 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Diana (@BohoD1ana) reported 9 minutes ago

  @JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later

• 
  Paul (@My_Living_Hell) reported 12 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 14 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  GillMeg💙 (@Gillmeg) reported 16 minutes ago

  @TSB That doesn’t help the issue.

• 
  E. J. Gill (@suzycoos) reported 16 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 21 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  Me (@HalleWeen2012) reported 22 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  Pam Medlock (@PamMedlock) reported 23 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  jamie robertson (@pinkjockalypse) reported 24 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??