TSB Bank

Is TSB Bank down in West Bromwich, Sandwell, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in West Bromwich, Sandwell, England 11/19/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Walsall Wood, England

    @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @ian80barwick @TSB If you do I’d move it. Appalling service. You’ll never have access to your money

  • davylawww Davy (@davylawww) reported

    @TSB my TSB mobile baking app will not open, since yesterday, it will begin booting up then crash, and the app doesn’t require an update. Is this a known issue?

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @Tall_YounGC @TSB I joined then in September. This is the 4th week of no online acc access. No reference number provided for complaints. Appalling customer service. I’m trying to leave and even that’s proving almost impossible

  • Tall_YounGC 🔱🇧🇧 A Callaloo leaf with no umbrella 🇧🇧🔱 (@Tall_YounGC) reported

    @TSB honestly has THE WORST customer service, the app Doesnt work properly , im trying to give YOU money but your phone advisors are refusing to take all because i cant remember 6 digits of a code given in 2022. Mind you, ive already gone through three ssecurity checks 😡

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @AndreaLSimpson @TSB Been with them since start of last month. Spent 4 weeks now locked out of online banking. 3 complaints made no reference numbers provided. A large phone bill trying to call them. Still no access. I’m trying to leave and even that’s a nightmare

  • LDNNI2024 Anthony (@LDNNI2024) reported

    @santanderuk @TSB Got a new card after account was access by fraud, sent new card out then send out numerous PIN numbers!!!!!

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @flossy_dollrags @TSB I’ve sent them 3 complaints and still waiting on an acknowledgement for them all. 4 weeks with no online banking access

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @TSB Oh now you have a response but ignoring others. Interesting. This was was found when I was forced to have someone go out after 9pm last night and drive 4.5 miles to get me a mini statement because you don’t respond , answer calls or acknowledge issues

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @murraymeikle @TSB Been a customer for 5 minutes and have enough of them already. Well done if you’ve survived so long

  • lisacooper1322 Lisa C (@lisacooper1322) reported

    @TSB It’s ok I’ve seen from another thread it was down to a security breach and some customers cards have been compromised, seems there’s a few, not impressed at the lack of communication from tsb as to why the new card was been issued, just the fact it was, had to find out from X 🙄