TSB Bank status: access issues and outage reports

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent TSB Bank outage reports came from the following cities: Birmingham, and Wolverhampton.

City	Problem Type	Report Time
Birmingham	Website	1 month ago
Wolverhampton	Mobile App	2 months ago
Birmingham	Mobile App	4 months ago
West Bromwich	Website	5 months ago
Birmingham	Login	10 months ago
Wolverhampton	Mobile App	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Mark Hulme.💀 (@MarkHulme_) reported 31 seconds ago from Walsall Wood, England

  @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

• 
  Jodie (@jodii_ox) reported 4 minutes ago from Birmingham, England

  @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

• 
  Evan Davis (@EvanD) reported 4 minutes ago from Solihull, England

  @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

• 
  Surjit (@Surjit75447976) reported 14 minutes ago from Birmingham, England

  @TSB Thank you Sophie.. What did the error message mean?

• 
  Surjit (@Surjit75447976) reported 29 minutes ago from Birmingham, England

  @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

• 
  Evan Davis (@EvanD) reported 52 minutes ago from Solihull, England

  @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cameron Perry (@Cameronperry96) reported 6 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Maz Scotland (@6pmIsWineTime) reported 6 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  SteveRamsay (@SteveRamsay) reported 8 minutes ago

  1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.

• 
  Paul Bennett (@RedBenno) reported 8 minutes ago

  @TSB if you don't sort your sodding app out I'm moving to Revolut. The only reason I bank with you is I set this up when I was 15, and I've too lazy to change it. But if your app is gonna be slow, buggy and useless. There's no reason to stay.

• 
  Sparky Shiny (@sparkyshiny) reported 10 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Oli Ashman (@OliAshman) reported 18 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  roisin 🦋 (@raisincaw) reported 20 minutes ago

  @cjp3063 @TSB Must be down I can’t get in either

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 21 minutes ago

  @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

• 
  Stephen Old #FBPE (@StephenOld) reported 23 minutes ago

  @TSB This is in reply to an email asking me to switch my account to you. I cannot reply to this email. This is just rude. In the banking crisis ou charged me £10.5 k in fees for this crappy service when I could not work because my sister was dying. Rethink your business model.

• 
  Igor The Giant (@IgorGiant) reported 24 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam