TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Evan Davis (@EvanD) reported 10 minutes ago from Solihull, England

  @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

• 
  Surjit (@Surjit75447976) reported 23 minutes ago from Birmingham, England

  @TSB Thank you Sophie.. What did the error message mean?

• 
  Evan Davis (@EvanD) reported 29 minutes ago from Solihull, England

  @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

• 
  Mark Hulme.💀 (@MarkHulme_) reported 33 minutes ago from Walsall Wood, England

  @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

• 
  Jodie (@jodii_ox) reported 35 minutes ago from Birmingham, England

  @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

• 
  Surjit (@Surjit75447976) reported 35 minutes ago from Birmingham, England

  @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarcHughes86 (@marc_hughes86) reported 7 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  LaughingGravy (@LGravy15834) reported 8 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  GillMeg💙 (@Gillmeg) reported 9 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Revatron (@D_Revatron) reported 9 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 16 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  Innovation Festival (@innovfest) reported 17 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Ben (@benlfc) reported 18 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  jamie robertson (@pinkjockalypse) reported 19 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  bev (@beverley691) reported 24 minutes ago

  @TSB is the app down again can’t get access

• 
  alex martin (@jammyjennypokes) reported 26 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.