TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Ware, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 19 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  lesley💙 (@ycruiselesley) reported 23 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 32 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Dalriada (@Mark__Eadie) reported 35 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Lisa Minot (@lisaminot) reported 60 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan SC ن Esq. (@jonathansc) reported 2 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  Lee Hewat (@Leehewat28) reported 2 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Michelle Buchan (@M_Buchan) reported 7 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 8 minutes ago

  @TSB app down AGAIN

• 
  Rebecca Catherine Viner (@Beckiviner) reported 8 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  James Smith (@metaled92) reported 11 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  MandyJ (@mjmjejkj) reported 16 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  George Gallowayish (@GeorgeForLondon) reported 16 minutes ago

  @TSB Tried to but the link is not working

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 20 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  Pam Cull (@catsPam12) reported 24 minutes ago

  @TSB can’t access the mobile app