TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Ware, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

• 
  lesley💙 (@ycruiselesley) reported 12 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 45 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Lisa Minot (@lisaminot) reported 46 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 50 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Dalriada (@Mark__Eadie) reported 54 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zarzar (@Zarzar792095) reported 7 minutes ago

  @TSB why is the app down again?

• 
  Ginger Tucci (@Ginger_Tucci) reported 7 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Yvonne Hornett Long (@yvonnehlong) reported 8 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Kevin Ouyang (@KevinOuyang8) reported 10 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Munsell Brown (@LizJRudd) reported 10 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  Keith Ambler (@keithbfc) reported 13 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Alex Jones (@dr_besty) reported 15 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 18 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 20 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  GillMeg💙 (@Gillmeg) reported 26 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?