TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Ware, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 5 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 28 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  lesley💙 (@ycruiselesley) reported 36 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Dalriada (@Mark__Eadie) reported 37 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Lisa Minot (@lisaminot) reported 56 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LaughingGravy (@LGravy15834) reported 5 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  CHΞΞTAH 🐆 (@MrJCheetah) reported 11 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  Sam Reed (@tehreedy) reported 11 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  MBUR337 (@MBUR337) reported 19 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Mark Parkinson (@parkimc) reported 23 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Phil Billingham (@PhilBillingham) reported 24 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Rebecca Catherine Viner (@Beckiviner) reported 27 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Cameron Perry (@Cameronperry96) reported 27 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  graeme Tannahill (@graemeT2010) reported 31 minutes ago

  @TSB app not working yet again when will be fixed

• 
  bishbashbosh (@katharvey2112) reported 33 minutes ago

  @TSB app down again, no access to my account