TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Todmorden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Todmorden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Todmorden, England

Latest outage, problems and issue reports in Todmorden and nearby locations:

• 
  Chris (@C17Y_CJ) reported 10 minutes ago from Bury, England

  @TSB hi, can I go in to a branch and request a printed statement going back 6 months. Will this be done there and then? Many thanks for any help.

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 22 minutes ago from Halifax, England

  [1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...

• 
  Beverley Pickles (@bevpickles) reported 48 minutes ago from Haslingden, England

  @TSB do you have any issues today with text messages being sent out in error?

• 
  Mark J Thomson (@themodbarber) reported 49 minutes ago from Haslingden, England

  @TSB @PrideOfBritain That’s all very noble @TSB but maybe you should support local communities by keeping a few branches open you charge me a handling fee for my business yet there is not even an open bank in the area.

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 52 minutes ago from Halifax, England

  @TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaiden berryman (@JJBmufc) reported 6 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Haleema (@Haych1529) reported 8 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  Kevin Maguire (@RainTown) reported 8 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Mark Parkinson (@parkimc) reported 13 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Minter79Man (@Minter79Man) reported 14 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Michelle Buchan (@M_Buchan) reported 16 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Ben (@benlfc) reported 17 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  jamie robertson (@pinkjockalypse) reported 20 minutes ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  Clock it (@EmancipatedTym) reported 22 minutes ago

  . @TSB will send debt collectors about an amount I supposedly owe TSB yet @TSB can’t give me access to my savings account which has more than the amount I owe, to repay them! MAKE IT MAKE SENSE!! How about you use that money and settle the debt and we all move on with life

• 
  klicea-nicole (@kliceanicole_xo) reported 23 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional