TSB Bank status: access issues and outage reports
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Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Bury, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Bury, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TSB Bank Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Paul (@wrxmanpaul) reported from Salford, England@TSB not able to access the app. It’s asking for photo ID and a selfie? Confused why!
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Adam Conlon independent media (@AdamConlon15) reported from Manchester, England@TSB why has a load of transactions from different companies that went out and came up on my statement dated 2nd march and then been debited again today as duplicates this shouldn't be happening you've toon nearly 115 from me in error !!
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Adam Conlon independent media (@AdamConlon15) reported from Manchester, England@TSB I have ,you have some serious problems I think I might be taking my money back to @NatWest_Help if your problems carry on ,not being able to make basic card transactions is just ridiculous
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k21pilot (@k21pilot) reported from Westhoughton, England@TSB really, again? App won't let me login. Uninstalled, reinstalled, went through the login authentication process...and nothing! Not letting me in.
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Luke Hamilton (@lukeyham) reported from Salford, Englandbit disgusted with @TSB i was calling to report fraudulent activity on my account and you put the phone down. not cool. and @bet365 gamble responsibly??? Someone has been using my card and it isn’t something that appears to be wrong WTAF???? nearly £2k stolen zero help SHOCKING
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Mark J Thomson (@themodbarber) reported from Haslingden, England@TSB @PrideOfBritain That’s all very noble @TSB but maybe you should support local communities by keeping a few branches open you charge me a handling fee for my business yet there is not even an open bank in the area.
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Darren de Vally 🏳️🌈🏳️⚧️ (@darrendevally) reported from Manchester, England@TSB your app is down again
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Paul (@wrxmanpaul) reported from Salford, England@TSB mobile app is down again. Cannot connect when on WiFi but can when on 4G.
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Si Johnno (@simonjohnno) reported from Manchester, England@TSB how you deal with vulnerable customers is flabbergasting. 2 requests to you to block internet banking due to dodgy activity and still the scammers managed to set it up. My dad doesn’t have the internet. Never will. Your staff can’t grasp how he doesn’t have it!Shame on you.
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Blackedge Brewing Co Ltd (@Blackedgebeers) reported from Horwich, England@matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!
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Adam Conlon independent media (@AdamConlon15) reported from Manchester, England@TSB looks like you got problems with duplicate payments that have put me overdrawn again
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Beverley Pickles (@bevpickles) reported from Haslingden, England@TSB do you have any issues today with text messages being sent out in error?
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Darren de Vally 🏳️🌈🏳️⚧️ (@darrendevally) reported from Manchester, EnglandOnce again @TSB app is down. Honestly it’s just not good enough. This happens so often.
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Miranda Read Wilson (@MirandaCaster1) reported from Mossley, England@TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please
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Adam Conlon independent media (@AdamConlon15) reported from Manchester, England@TSB are definitely having problems against can't even make payments online now or in a shop can not draw cash out which will probably go down as well as some point,can still log into my banking app but it's useless if I can't use my card @DowndetectorUK
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Chris (@C17Y_CJ) reported from Bury, England@TSB hi, can I go in to a branch and request a printed statement going back 6 months. Will this be done there and then? Many thanks for any help.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Den (@Denames1) reported@TSB getting really annoyed banking with you now, I've been with you years and there's always problems. I can't access my funds again. You need to sort this out your the most unreliable bank I have ever been with. It's literally *************** now
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John (@John92797698) reported@TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too
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E. J. Gill (@suzycoos) reportedJust spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!
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Size Twelve (@BigTaes) reported@TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡
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⭕CommonSense⭕ (@C0mm0nSen53) reported@TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩
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Helen May (@Nito_Onna_Helen) reported@TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.
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Oli Ashman (@OliAshman) reportedIt "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.
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Redders. (@1Redders0) reported@santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.
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Potters (@spotter75) reported@TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!
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Graeme (@GraemeKTID84) reported@TSB pls help. Trying to have my card unblocked after a fraudulent payment was taken from my account. Tried to call through but unable to speak to an agent.