TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Horwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 5 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

• 
  Mark J Thomson (@themodbarber) reported 5 minutes ago from Haslingden, England

  @TSB @PrideOfBritain That’s all very noble @TSB but maybe you should support local communities by keeping a few branches open you charge me a handling fee for my business yet there is not even an open bank in the area.

• 
  k21pilot (@k21pilot) reported 17 minutes ago from Westhoughton, England

  @TSB really, again? App won't let me login. Uninstalled, reinstalled, went through the login authentication process...and nothing! Not letting me in.

• 
  Keith Ambler (@keithbfc) reported 17 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Chris (@C17Y_CJ) reported 21 minutes ago from Bury, England

  @TSB hi, can I go in to a branch and request a printed statement going back 6 months. Will this be done there and then? Many thanks for any help.

• 
  Mark Whittle (@MarkWhittle1) reported 33 minutes ago from Walton le Dale, England

  I assume there is another problem with your online banking @TSB ? Any idea when this will be resolved?

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 37 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Luke Hamilton (@lukeyham) reported 45 minutes ago from Salford, England

  bit disgusted with @TSB i was calling to report fraudulent activity on my account and you put the phone down. not cool. and @bet365 gamble responsibly??? Someone has been using my card and it isn’t something that appears to be wrong WTAF???? nearly £2k stolen zero help SHOCKING

• 
  Paul (@wrxmanpaul) reported 47 minutes ago from Salford, England

  @TSB not able to access the app. It’s asking for photo ID and a selfie? Confused why!

• 
  Paul (@wrxmanpaul) reported 50 minutes ago from Salford, England

  @TSB mobile app is down again. Cannot connect when on WiFi but can when on 4G.

• 
  Beverley Pickles (@bevpickles) reported 54 minutes ago from Haslingden, England

  @TSB do you have any issues today with text messages being sent out in error?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oli Ashman (@OliAshman) reported 7 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Allibalibee (@AllisonKomorows) reported 9 minutes ago

  @TSB Yes. Appears to be working now

• 
  Lawrence M-M (@prop_power) reported 9 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Mark Parkinson (@parkimc) reported 11 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  MBUR337 (@MBUR337) reported 12 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Ben (@benlfc) reported 13 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Munsell Brown (@LizJRudd) reported 13 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  MarcHughes86 (@marc_hughes86) reported 15 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Phillip Lloyd (@PhillipLL) reported 27 minutes ago

  @TSB OTP not working to log in to online account

• 
  Innovation Festival (@innovfest) reported 28 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service