TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Wigan, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  k21pilot (@k21pilot) reported 1 minute ago from Westhoughton, England

  @TSB really, again? App won't let me login. Uninstalled, reinstalled, went through the login authentication process...and nothing! Not letting me in.

• 
  Steve Smith (@Smith88Steve) reported 8 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 9 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Emma (@EmmaZhaan64) reported 14 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Matthew Traynor (@MatthewTraynor) reported 18 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 33 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

• 
  Patrick Atkins (@mod234) reported 44 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔏𝔢𝔴𓅪 (@Schnxbel) reported 3 minutes ago

  @TSB hi, I have an issue could you please help me?

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 13 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  davemac1976 (@davemac1976) reported 16 minutes ago

  @TSB I have sent the photo. My son who is also a tsb customer has also just tried to deposit a different cheque on his own account and is also unable to do so with the same error code

• 
  Tony Drake (@TonyDra61431085) reported 16 minutes ago

  @TSB is legal for you to send defaults to a different address where I've never lived at or registered with you. What action has been taken against your rogue employee working in your customer relations department, oh this is 189th time of asking

• 
  Graham Teale (@GrahamTeale) reported 17 minutes ago

  @TSB you blocked my card, then unblocked and approved transaction. Then immediately blocked my card. You rang twice just for two seconds with no caller id. Customer Service states same thing, will call within 24 hours . Very poor service. Get your act together

• 
  Tony Drake (@TonyDra61431085) reported 22 minutes ago

  @TSB 190th time of asking is it legal for you to send default notices to a different address where I've never lived at or registered with you,what action has been taken against the rouge employee working in your customer service team

• 
  Sian elise' (@sianelisexo) reported 22 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks

• 
  Dom Barnes (@domster) reported 23 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Joanne (@hain_joanne) reported 32 minutes ago

  @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 33 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩