TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Roby, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Mike Morgan (@MikeMoragn) reported 47 seconds ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 5 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 12 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Emma (@EmmaZhaan64) reported 28 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Steve Smith (@Smith88Steve) reported 39 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Matthew Traynor (@MatthewTraynor) reported 49 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Patrick Atkins (@mod234) reported 53 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Matthew Traynor (@MatthewTraynor) reported 58 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Buchan (@M_Buchan) reported 12 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 13 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 14 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  boxocube (@Dont_Talk_Dance) reported 15 minutes ago

  Had enough @TSB, yer app is dugmeat. Constantly saying we weren't able to do that when trying to login. Time to switch i think.

• 
  MBUR337 (@MBUR337) reported 15 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Paschal Ochang (@pascosoft) reported 15 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Kevin Maguire (@RainTown) reported 21 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Sid Murphy (@sidmuff) reported 24 minutes ago

  @TSB Alas, Beth... the issue persists.

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 25 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  Leanne Walsh (@LeanneLwalsh19) reported 25 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.