TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Roby, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 3 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Matthew Traynor (@MatthewTraynor) reported 14 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Steve Smith (@Smith88Steve) reported 24 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 27 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Mike Morgan (@MikeMoragn) reported 27 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Patrick Atkins (@mod234) reported 32 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 43 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Emma (@EmmaZhaan64) reported 50 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 9 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  Poppy Fields (@Teresa2611) reported 15 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  Igor The Giant (@IgorGiant) reported 15 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 17 minutes ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?

• 
  Joe (@jjr0305) reported 19 minutes ago

  @TSB Purchase made on the 26/12/25. Paid on their website with my debit card. Item still hasn’t been despatched. I’ve tried contacting Zavvi through several different methods and they don’t reply.

• 
  Latz (@ldgtc34) reported 19 minutes ago

  @tobiasaloysius @TSB I think there is I have the same problem does it say you don’t have an account?

• 
  adrian pennington (@pennington1) reported 19 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 23 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

• 
  Size Twelve (@BigTaes) reported 26 minutes ago

  @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

• 
  chinnyweasley (@chinnyweasley) reported 28 minutes ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?