TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Roby, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 27 seconds ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Patrick Atkins (@mod234) reported 4 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Matthew Traynor (@MatthewTraynor) reported 16 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 25 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Steve Smith (@Smith88Steve) reported 28 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 39 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Emma (@EmmaZhaan64) reported 40 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Mike Morgan (@MikeMoragn) reported 60 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@benlfc) reported 13 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Etienne (@EtienneJS) reported 13 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Peter Irvine (@ibhinnPeadar) reported 14 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

• 
  Keith Ambler (@keithbfc) reported 16 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 18 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  John ⚡️ YCC (@cookiesworld) reported 19 minutes ago

  @Ginger_Tucci @TSB Having the same issues zero ⭐ review

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 19 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 19 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 23 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Zarzar (@Zarzar792095) reported 28 minutes ago

  @TSB why is the app down again?