TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Roby, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Mike Morgan (@MikeMoragn) reported 2 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Matthew Traynor (@MatthewTraynor) reported 9 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 33 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 34 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Matthew Traynor (@MatthewTraynor) reported 46 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Steve Smith (@Smith88Steve) reported 51 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Patrick Atkins (@mod234) reported 56 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Emma (@EmmaZhaan64) reported 58 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sparky Shiny (@sparkyshiny) reported 2 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  JacquiB (@tripsfantastic) reported 4 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Maz Scotland (@6pmIsWineTime) reported 5 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  Sparky Shiny (@sparkyshiny) reported 7 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Katie (@paterson_07) reported 11 minutes ago

  @TSB Hi, is there an issue with faster payments? I’ve been trying to transfer money from another account that I do regularly and it’s saying TSB don’t accept faster payments. I’ve never had this issue before, thanks

• 
  Richard Hein (@hein_richard) reported 15 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  CarloBelton (@BeltonCarlo) reported 16 minutes ago

  @TSB you aren’t meant to be taking your online/mobile banking maintenance till 11pm. It’s just after 9.50pm, I’ve gone to transfer my son money to get a train ticket and can’t. This is terrible, especially with being a new cust. The service should be available. What am I to do?

• 
  MandyJ (@mjmjejkj) reported 22 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Sparky Shiny (@sparkyshiny) reported 22 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Lee Hewat (@Leehewat28) reported 22 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.