TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Frodsham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frodsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Frodsham, England

Latest outage, problems and issue reports in Frodsham and nearby locations:

• 
  Mike Morgan (@MikeMoragn) reported 3 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Matthew Traynor (@MatthewTraynor) reported 12 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Patrick Atkins (@mod234) reported 13 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Steve Smith (@Smith88Steve) reported 13 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Matthew Traynor (@MatthewTraynor) reported 27 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 51 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Emma (@EmmaZhaan64) reported 54 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Товарищ ирландец (@ahdamnpahpah) reported 9 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Igor The Giant (@IgorGiant) reported 11 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Minter79Man (@Minter79Man) reported 13 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Revatron (@D_Revatron) reported 15 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Tina Joanne (@TinaTribe1) reported 17 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  willie hickey (@tin1tin1) reported 21 minutes ago

  @TSB app not working again today ????

• 
  George Thomson (@g2dod) reported 22 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Cameron Perry (@Cameronperry96) reported 24 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Simon Parry (@sparry951) reported 30 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Bigdaveman (@bigdavemanman) reported 30 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!