TSB Bank

Is TSB Bank down in Liverpool, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Liverpool, England 01/20/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Root_Privileges Root (@Root_Privileges) reported

    @TSB Didn't ask for your help.

  • StephenMRostron Steve Rostron (@StephenMRostron) reported

    @TSB Hi, trying to contact TSB to reduce my Monthly mortgage payment. No answer on the telephone lines and the online help is just showing the blue circle to nowhere. Would you be able to provide some help & support please?

  • LeeLucas1990 Lee (@LeeLucas1990) reported

    So after following the steps in the above from @TSB I now cannot log in to my account at all from my mobile. Honestly the worlds worst bank and I trust them with my money. Beyond a joke!

  • Pillmeister JonP (@Pillmeister) reported

    @SelaineSaxby @TSB I would suggest asking @TSB why their customer service is appalling in these situations. No manager available to speak to for 24 hours, department that sends letters won't take calls & then put through to a closed phone line. £1300 taken from my account & they don't care!

  • jaybirdie1 The Pale King. (@jaybirdie1) reported

    @TSB Online banking is down again.

  • kingryan2020 Ryan T (@kingryan2020) reported

    @TSB reopend an account try register for banking day already have an account so login say I have no account ? No way to delete the account that has 0 account on to reopen another please help

  • Here4AMC A (@Here4AMC) reported

    @TSB My lloyds account to my tsb savings account. I do it every month no problems but today wont let me. Spoke to lloyds said nothing from their side.

  • moff_greg Greg Moff (@moff_greg) reported

    @TSB wouldn’t recommend you to anyone. You’re staff are horrible, no duty of care, customer service is like a circus. Spoke to a lovely woman called Hannah yesterday about how I’ve been treated, a quick response about my complaint would be nice, you couldn’t care less.

  • AnnieMurray Anna Murray (@AnnieMurray) reported

    Customer service shout out to @TSB - especially Liz who took my call. Couldn’t work out why a card I’d paid off had incurred a penalty. We realised there had been a fraudulent transaction. Fraud report raised + resolved within minutes. Friendly, reassuring, great to deal with 🙌🏻

  • StephenMRostron Steve Rostron (@StephenMRostron) reported

    @TSB Hi, trying to contact TSB to reduce my Monthly mortgage payment. No answer on the telephone lines and the online help is just showing the blue circle to nowhere. Would you be able to provide some help & support please?