TSB Bank

Is TSB Bank down in Liverpool, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Liverpool, England 11/28/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenHayre Cupra (@StevenHayre) reported

    @TSB Can people access their account via a browser I can't 😭

  • thisisrjg Dr Jamiebear 🇺🇦 (@thisisrjg) reported

    The best option they had was to drive to a "nearby" branch (30 miles away) to make an appointment there. Then drive home. Then drive there for the appointment and drive home again. While dying from terminal cancer. @TSB, the bank that likes to say "**** you".

  • claireworley80 Claire Worley (@claireworley80) reported

    @TSB @Tuck_Ents @MartinSLewis some cracking customer service here!!

  • nikkilowson Nikki (@nikkilowson) reported

    @mehul31dec @TSB Latest I have seen is they are going to reverse the duplicated transactions overnight. So tomorrow, unless they **** that up too ofc.

  • _G_R_R_ Gareth Raw-Rees (@_G_R_R_) reported

    @TSB Do you have any explanation for why your mobile app seems to need to re installed and configured so frequently and why the OTP system seems to constantly fail when trying to do this? Awful!

  • PhilSingh_com Phil Singh (@PhilSingh_com) reported

    @TSB I’ve had 2 duplicates payments taken from the 2nd of March taken today, wiped out my very modest money I had left to last me till next pay day..! Now showing overdrawn 😕. I don’t envy the customer service teams who are the fall guys for TSB’s IT error.

  • JonAldridge21 Jon Aldridge (@JonAldridge21) reported

    @TSB And I’m fortunate enough to have had some money aside to cover this - some people live hand-to-mouth each month and you might have taken all the money they had to buy groceries/essentials that they’ve not been able to access today. Really poor show from @TSB.

  • xellieanderson_ Ellie Anderson (@xellieanderson_) reported

    @TSB My bf paid car tax for 2 cars aswell as Shopping on the 2nd leaving him nearly £500 down! No way it can take 15 days to be fixed. Get it sorted now

  • sunshinejay_x Jay (@sunshinejay_x) reported

    @TSB I feel so awful for anyone who’s now worrying over money you’ve taken. @TSB I’ll be one of many looking to move once this mess is sorted out!

  • sunshinejay_x Jay (@sunshinejay_x) reported

    @garymulholland1 @TSB Seems to be the 02.03 that most have come out. I went back and listed all my payments then wrote duplicate next to any that weny out today in error. Hope that helps :)