TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  Emma (@EmmaZhaan64) reported 30 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 42 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Mike Morgan (@MikeMoragn) reported 43 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Matthew Traynor (@MatthewTraynor) reported 48 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Matthew Traynor (@MatthewTraynor) reported 52 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg (@potatoe_greg) reported 4 minutes ago

  @TSB so you text me to tell me my bank is cancelled, you will send another!!!! wtf

• 
  NUFC (@nufcscot) reported 5 minutes ago

  @TSB It’s the same as everyone has been experiencing. Same as yesterday . It’s hanging at log on then saying unexpected error . It’s poor service beyond belief getting . And I am a a long standing fan of TSB

• 
  King Of Ink Land ® 🐦 ✖️ (@king_body_art) reported 6 minutes ago

  I have se t a DM I am fuming. Your app has blocked me access to paying bills moving my money amount gst other things. This is a disgrace @TSB

• 
  Jaiden berryman (@JJBmufc) reported 11 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Lucy Dorrington (@TheParentGame) reported 14 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Carolinejp (@cjp3063) reported 15 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 19 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 20 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 20 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  George Thomson (@g2dod) reported 22 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying