TSB Bank

Is TSB Bank down in Liverpool, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Liverpool, England 01/01/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • victoriacuckson Victoria Cuckson 🇵🇸 🇾🇪 🏳️‍⚧️ (@victoriacuckson) reported

    @Sueruss55 @TSB It won't work on my phone. Having to use my tablet to access online account. I'd try that.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Now, this is the thing. You keep asking the customer to do things with their hardware and software. Why? To engage and pretend you are helping. The problem is with your security software. It’s all very exhausting.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB It makes no difference what laptop or phone, which browser, etc etc your customers are using. The issue remains the same. Your security software is not allowing your customers to buy things online.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB If this is the first time you have heard of this issue it might help customers if you share this information with your colleagues, then they won’t suffer the same confusion and surprise.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB I know you keep referring to your complaints dept. Really, as you know I can vote with my feet and choose another bank. But that doesn’t solve the immediate problem.

  • red_devil1999 Craig Ewen (@red_devil1999) reported

    @TSB trying to approve premium bonds transaction through the App on phone but cannot as amount behind so cannot approve. Help please.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Oh that’s disappointing, I was clutching at straws then. So Your IT technicians are in the dark as well? Usually when companies don’t have in house expertise to solve problems they call in outside help. Contractors if you will. Expensive, but might be necessary. Nearly a week now

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Thanks, I can’t find the information you provided on our Twitter thread. I will screenshot this in case I do decide to pursue a complaint. However, I’m sure the info is on your website. I said I wasn’t confused. But success, you have succeeded in confusing me haha.

  • CarolineWils87 Caroline Wilson (@CarolineWils87) reported

    @TSB the payments approval part on my app isn't working. I need to make a payment ASAP and I am unable to. I can't get though on the phone. Can you fix this?

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB No I haven’t. I want TSB to fix their security software. That is all. Not asking much.