TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 19 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Mike Morgan (@MikeMoragn) reported 23 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Matthew Traynor (@MatthewTraynor) reported 39 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 40 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Emma (@EmmaZhaan64) reported 51 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanne (@hain_joanne) reported 10 seconds ago

  @TSB Joke, what's with the silly error messages

• 
  NUFC (@nufcscot) reported 3 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  NUFC (@nufcscot) reported 3 minutes ago

  @TSB @HannyLouKing It’s not working for Apple users either

• 
  Paschal Ochang (@pascosoft) reported 6 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 7 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Sam Durham (@IamDuzza) reported 8 minutes ago

  @TSB why can’t anyone access their bank accounts? No communication just a note when you try to get in the app saying some people have an issue? When will it be fixed?

• 
  Tj (@LufcTj93) reported 8 minutes ago

  Take it @TSB just go on the piss on Fridays? Nothing working last Friday now can’t receive payment into an account Joke of a firm. 👍🏻

• 
  claire (@clpearse) reported 9 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  maggie mcelwee😘 (@maggiemc1988) reported 10 minutes ago

  Can't access my online banking app what is going on tsb @TSB

• 
  jamie robertson (@pinkjockalypse) reported 12 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??