TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 33 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Matthew Traynor (@MatthewTraynor) reported 38 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Mike Morgan (@MikeMoragn) reported 51 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Emma (@EmmaZhaan64) reported 56 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 58 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NUFC (@nufcscot) reported 3 seconds ago

  @TSB @HannyLouKing It’s not working for Apple users either

• 
  MarcHughes86 (@marc_hughes86) reported 4 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  Paul Jasper Upton (@j45p3r1973) reported 4 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  MBUR337 (@MBUR337) reported 5 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Minter79Man (@Minter79Man) reported 5 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Taigh (@Taigh_Solais) reported 6 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  Simon Parry (@sparry951) reported 7 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 8 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 11 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  funtime 67 (@errolf67) reported 11 minutes ago

  @TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35