TSB Bank

Is TSB Bank down in Liverpool, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Liverpool, England 01/08/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MattVsVeg Matt (@MattVsVeg) reported

    @TSB trying to log in to my account. "You have entered an incorrect user ID or password" I've reset 5 times now, still doesn't work.

  • wpbw28 Paul Worth (@wpbw28) reported

    @TSB Can you please advise how to make a complaint, can this be done through website or social media i.e Facebook?

  • robertodayaggio Rob (@robertodayaggio) reported

    @sammyc46 @TSB Same here! No help what so ever

  • slairla Sarah Vogel-Webster (@slairla) reported

    @Dazavfc32 @TSB That was regarding a complaint about payments. Some others have said they've spoken to customer services who've said it will be sorted by the end of today 🤞🏻

  • RobPonsford Rob Ponsford SOSJ 🌹✝️ 🏳️‍🌈🌹☦️ (@RobPonsford) reported

    @TSB @laurajanehare @TSB dont play dumb you know what's happened. Doesn't matter if its an IT glitch our money has gone and you lot are the culprits and your sorry for the inconvenience is doing nothing short of taking the mick.

  • neilybeegs Neil (@neilybeegs) reported

    @TSB To make any online purchase I need to log into the tsb app (which occasionally now requires a one time pass code), then type in my password and then return to the online vendor site to complete the purchase, thus removing significant amounts of convenience from online shopping

  • Jason83085633 Jason (@Jason83085633) reported

    Deffo want some compo from @tsb currently working away misses rings me in tears saying we are skint and we can’t pay bills coming out tomoz . Cheers then @TSB #TSBBackStab

  • claireworley80 Claire Worley (@claireworley80) reported

    @TSB Just wasted 30 minutes of my life on hold only to get cut off. Your IT systems are truly dreadful and have been for a number of years. Whenever you update your app there are problems and now money missing from my account?! When will refunds be issued please???

  • Beabopaloola Bea (@Beabopaloola) reported

    @TSB Any idea of a timescale? I am £125 down and "soon as possible" for a refund is not very informative!

  • Annmari83568024 Ann marie (@Annmari83568024) reported

    @ukmetalhead89 @TSB I got through after 50 minutes still no money said they are working on it but they have left me with £1 no food just got my benefits yesterday I have been crying all day 😡