TSB Bank

Is TSB Bank down in Liverpool, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Liverpool, England 01/29/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB Why on earth does TSB think this is an acceptable service process? To pass all security, to have done nothing wrong or remotely suspicious..then have my account and online banking locked..and expect me to drain time out of my life, holding for your convenience? Disgraceful.

  • MissKirbs Jane (Kirby) Kelly 💙 (@MissKirbs) reported

    @Xero @TSB Still nothing. Any update? Been down over a week.😤 One of your team told us specifically not to input transactions manually. Are we now being told to? #confused

  • EmilyBartle7 Emily Bartle (@EmilyBartle7) reported

    @TSB Sure, I took a screenshot of the message that appears when trying to log in and when I called it was machine saying no one will be able to use automated service either 😔 I just want to eat and go to work my patients are waiting for their medicine, to be fed etc this isn’t fair

  • SueWilkesauthor Sue Wilkes (@SueWilkesauthor) reported

    @TSB Hello TSB I've been hanging on the phone for well over an hour (plus 50 mins yesterday) trying to speak to your payment verification team - you've blocked my online account - (and local branch closed down) - please help!

  • biologycounts Debs 💚🤍💜 (@biologycounts) reported

    Sat on the phone 2hrs 30mins trying to get through to my bank, then when I eventually did get through the advisor she couldn’t help me and put me through to another dept which then cut me off after 15 minutes. Thanks @TSB for nothing.

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB I'm back on hold..another 10 mins and counting. I'm sorry for you having to represent this horrendous outfit on here Alex. Worst customer service I have ever experienced, by far. That's why I've already got a switch to @firstdirect in process. Honestly though, it's dangerous..

  • ClaireEWyatt Claire Wyatt (@ClaireEWyatt) reported

    @TSB I will DM. I've spoken to a TSB rep on the phone, they say they know there is a problem, they don't know how to fix it or when they will be able to. Not great.

  • SueWilkesauthor Sue Wilkes (@SueWilkesauthor) reported

    @TSB Hi Tom I just got through to speak to a lady after being on hold for 80 minutes. Sorry to say I think this is very poor customer service.

  • drphilipdixon Dr. Philip Dixon (@drphilipdixon) reported

    @TSB Your time and money would be better employed improving your on-line banking service rather than these gimmicks.

  • belloso_susan Susan Belloso (@belloso_susan) reported

    @TSB what a disgrace my 82 year old father let down