TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 3 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Emma (@EmmaZhaan64) reported 4 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Matthew Traynor (@MatthewTraynor) reported 30 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Matthew Traynor (@MatthewTraynor) reported 37 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Mike Morgan (@MikeMoragn) reported 52 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 55 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lois Sandwich (@lois_sandwich) reported 5 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  MBUR337 (@MBUR337) reported 8 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Kevin Maguire (@RainTown) reported 12 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  klicea-nicole (@kliceanicole_xo) reported 15 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 18 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Richard Hein (@hein_richard) reported 18 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Chicco (@Charles28705991) reported 20 minutes ago

  @MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒

• 
  ↙️ Steve's Corner (@SteveNeale70) reported 22 minutes ago

  @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.

• 
  jamie robertson (@pinkjockalypse) reported 26 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  Simon Parry (@sparry951) reported 27 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?