TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tewkesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

• 
  MB25309 (@MB25309) reported 21 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 35 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 47 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jasper Upton (@j45p3r1973) reported 3 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  James Smith (@metaled92) reported 4 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Diana (@BohoD1ana) reported 7 minutes ago

  @JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later

• 
  colin (@lairdcwh) reported 7 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  MarcHughes86 (@marc_hughes86) reported 8 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Sam Reed (@tehreedy) reported 9 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Joanne (@hain_joanne) reported 11 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Pam Cull (@catsPam12) reported 11 minutes ago

  @TSB site down. Need to make payments.

• 
  GillMeg💙 (@Gillmeg) reported 14 minutes ago

  @TSB That doesn’t help the issue.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 19 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.