TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tewkesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

• 
  MB25309 (@MB25309) reported 28 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 33 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 57 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 2 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 2 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 5 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 5 minutes ago

  @TSB app down AGAIN

• 
  Paul (@My_Living_Hell) reported 8 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Lee Hewat (@Leehewat28) reported 9 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Lois Sandwich (@lois_sandwich) reported 11 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Phil Billingham (@PhilBillingham) reported 16 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Sazamatazz (@Sazamatazz) reported 16 minutes ago

  @TSB @JessieB_22 I’m Having this issue too

• 
  MarcHughes86 (@marc_hughes86) reported 17 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!