TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tewkesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 3 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 13 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  MB25309 (@MB25309) reported 32 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tina Joanne (@TinaTribe1) reported 40 seconds ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Etienne (@EtienneJS) reported 2 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Bigdaveman (@bigdavemanman) reported 2 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!

• 
  Rebecca Catherine Viner (@Beckiviner) reported 3 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  kayleigh (@kaymetz85) reported 6 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  LaughingGravy (@LGravy15834) reported 7 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Martin (@MartinEshelby13) reported 10 minutes ago

  @TSB is the banking app down?

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 10 minutes ago

  @TSB app down AGAIN

• 
  Shaz 🦋 (@soxxylady) reported 14 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Helen May (@Nito_Onna_Helen) reported 16 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity