TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tewkesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 12 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  MB25309 (@MB25309) reported 41 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 47 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jasper Upton (@j45p3r1973) reported 6 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  denise mccarthy (@mccarthy_denise) reported 7 minutes ago

  @TSB you blocked my online banking and mobile app , as I teied to pay my bills , you text saying you were doing checks, after 20 minutes you kept my online access blocked. You gave me a number to unblock my account, I have been ringing the number to get no answer since midnight

• 
  MarcHughes86 (@marc_hughes86) reported 11 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Andy Harcup (@AndyHarcup) reported 11 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Ben Dover (@Bendover749) reported 11 minutes ago

  @JJBmufc @TSB The website works fine

• 
  Beaker (@tracyd1801) reported 12 minutes ago

  @TSB Just want to say thanks for wasting my lunchtime today. Went into local branch with a cheque to pay my credit card bill early (advice from website) only to be told no cos statement hasn't generated 😡😡😡

• 
  Etienne (@EtienneJS) reported 17 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  King Of Ink Land ® 🐦 ✖️ (@king_body_art) reported 17 minutes ago

  I have se t a DM I am fuming. Your app has blocked me access to paying bills moving my money amount gst other things. This is a disgrace @TSB

• 
  Tina Joanne (@TinaTribe1) reported 17 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Richard Hein (@hein_richard) reported 17 minutes ago

  @TSB please provide an update on your app services, I can’t log in