TSB Bank

Is TSB Bank down in Cheltenham, Gloucestershire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cheltenham, Gloucestershire, England 09/03/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Login (26%)

    Login (26%)

  3. Website (16%)

    Website (16%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (7%)

    Transfer (7%)

Community Discussion

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TSB Bank Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • MB25309 MB25309 (@MB25309) reported from Gloucestershire, England

    The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

  • philseyers Phil Seyers 🇺🇦 (@philseyers) reported from Gloucestershire, England

    @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

  • ItsRuramayi Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported from Cheltenham, England

    @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • tteahydrated Katie (@tteahydrated) reported

    @TSB my card no longer works at pay at pump machines at Tesco filling stations. This is the same at multiple locations and having a quick look on Twitter, I am not the only one with this issue. As a disabled customer, I would like this resolved ASAP!

  • Juicy3451 Juicy345 (@Juicy3451) reported

    @TSB I'm being told i have no internet connection when i click on this link, thats mobile and desktop site

  • DJacko79 DJ (@DJacko79) reported

    @TSB Mornin is your online banking down ?

  • FinlayMcCulloch Finlay McCulloch (@FinlayMcCulloch) reported

    @TSB I tried all the ways that I keep getting told to do then all of a sudden it starts working the original way

  • Samanth24857527 Samantha (@Samanth24857527) reported

    @TSB mobile app down again!!!? Has asked me for my log in details but not receiving the OTP so I can’t get into my accounts 😤😤 this is beyond a joke how often this happens!

  • PortobelloPatti Patricia Anne Rodger: pfullyPfizered, thank you 🐈 (@PortobelloPatti) reported

    in addition @TSB and @financialombuds despite assurances that customers can call their branch of @TSB, there is only a recorded message directing customers to the website if you do. The website cannot respond to any questions about my PIN and if I call the credit card help number

  • chauhanv Mr C (@chauhanv) reported

    @TSB still not received my closure letter, @financialombuds help me as it's been 3 weeks and they are not helping me get to the point where I can escalate to you #poorservice

  • MarcTracey1 Velvet Thunder (@MarcTracey1) reported

    @TSB is the most utterly useless bank. I cannot believe customer service stops at 1630, what absolute joke.

  • jboyle_x JB👑 (@jboyle_x) reported

    @TSB what ******* chance you got to speak to someone when every ******* option in your automated service says sorry not available

  • Maf_ElGerrardio Mahfuz Munir Khan PT (@Maf_ElGerrardio) reported

    @TSB Yes, I've managed to sort it out in branch. The issue is your colleague told me on phone that you can search for the direct debit indemnity form online, using the search tool. However, it's might be available online but doesn't come up in the search tool!