TSB Bank

Is TSB Bank down in Cheltenham, Gloucestershire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cheltenham, Gloucestershire, England 07/16/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (27%)

    Login (27%)

  3. Transactions (23%)

    Transactions (23%)

  4. Website (14%)

    Website (14%)

  5. Transfer (7%)

    Transfer (7%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent TSB Bank outage reports came from the following cities: Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Login
United KingdomCheltenham Login
United KingdomCheltenham Mobile App
United KingdomGloucester Transactions
United KingdomGloucester Website
United KingdomGloucester Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • philseyers Phil Seyers 🇺🇦 (@philseyers) reported from Gloucestershire, England

    @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

  • ItsRuramayi Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported from Cheltenham, England

    @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

  • MB25309 MB25309 (@MB25309) reported from Gloucestershire, England

    The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • 6pmIsWineTime Maz Scotland (@6pmIsWineTime) reported

    Seems to be more issues @TSB online banking this am. When will service improve?? #CustomerService #CustomerSupport

  • Meet_Cleaver Mr. Misanthropic (@Meet_Cleaver) reported

    @TSB New customer. Initial problem with the app. Account now open thanks to a video call. App is awful. You get no notifications. Of 3 payments from her account today (5 hours ago) only 1 has gone through yet the money has gone from her account. Zero support from the developer 😤

  • enellefj Taşa (@enellefj) reported

    @jollux_ @TSB Having the same problem. Did you ever get this resolved??

  • SoupySoupySue Soup Dragon (@SoupySoupySue) reported

    @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB I would like to launch a further conplaint, but i am unable to as i am blocked from the app and cannot access my banking, can you lodge a complsint for me please

  • denawood1991 Woody (@denawood1991) reported

    @TSB getting there is something wrong with your app again!! Told me to reauthbthe device I did and wouldn't recognise passwords setup internet banking again and it's still not working!!

  • KrisNewman4 Kris (@KrisNewman4) reported

    @TSB got a refund cheque from you. Your app doesn’t scan your own cheques 🙈 Uve closed all branches near me so 30 mins each way minimum for £11.38. Called ur helpline, asked to enter last 3 security digits of my card. I don’t have my wallet as I use Apple Pay. Any help?

  • II_BANDOS_II Road To Comp! (@II_BANDOS_II) reported

    @TSB are such a **** bank. Terrible customer interaction, their banking app is awful and they just cause nightmare after nightmare.

  • jollux_ 🌈 Daisy 🇪🇺 (she/they) (@jollux_) reported

    @TSB I can get onto online banking absolutely fine, it's only the app which has the issue. It's now stuck on the processing screen after reinstalling again

  • jollux_ 🌈 Daisy 🇪🇺 (she/they) (@jollux_) reported

    @TSB your app is constantly stuck on the "securing your device" screen. Can't access my account. Android, yes I've uninstalled and reinstalled it. Help?