TSB Bank

Is TSB Bank down in Cheltenham, Gloucestershire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cheltenham, Gloucestershire, England 12/15/2024 12:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Login (35%)

    Login (35%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (18%)

    Transactions (18%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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TSB Bank Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • ItsRuramayi Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported from Cheltenham, England

    @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

  • MB25309 MB25309 (@MB25309) reported from Gloucestershire, England

    The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Shakatak7 Maureen Bullock#No to NHSdatasharing (@Shakatak7) reported

    @TSB If you were sorry, you would get someone ringing me. Apparently I can go to the banking ombudsman! How exactly does that help me buy food?

  • ByMollyMoo bymollymoo (@ByMollyMoo) reported

    @TSB over the last 4 days I have spent 5 and half hours trying to get through to the debit card department to unblock my card! Still not got through and just spoke to Reg at customer services who was really uninterested to honest! What happened to #customerservice

  • LizzieN1 Lizzie N (@LizzieN1) reported

    @TSB You blocked my acct 7pm last night & your promised followup instructions within 1hr failed to show up. Today, a 55 minute wait to speak to someone: the poorest service I've ever had, in 45 yrs of personal & business banking. How do you explain such abysmal performance?

  • JamesKennedyUK James Kennedy (@JamesKennedyUK) reported

    .@TSB you have the worst customer service I have EVER had the misfortune to have to deal with. You are making it impossible for me to give you money and 40 minutes on hold is far, FAR from good enough. I want this sorted tonight & I will NEVER be using you ever again.

  • ByMollyMoo bymollymoo (@ByMollyMoo) reported

    @TSB I have given up after 50 minutes in a queue again! I tried to phone customer services and after the pain of getting through he automated questions they can't help. All I want is my card Unblocked!!!!!! Help!!!!! #changebank #

  • SarahReader24 Sarah Reader (@SarahReader24) reported

    @TSB We got through once, lady said she couldn’t help and hung up on us. This happens every-time we go abroad working. Absolutely had enough of never being able to get through to someone when we have problems. Will be moving banks now

  • SapAud Dr Spare ✝️ Audi (@SapAud) reported

    @domster @TSB No, there were no ads on there or anything I wanted to block so had them off. I also reported it on Brave's forum. The link to the login page goes straight there now without the browser warning so I think that they have removed it - for now.

  • JTweedie John Tweedie (@JTweedie) reported

    Hi @Dekopay and @TSB, I had to cancel an order for something because of a data formatting mismatch between your two systems. I lost out on the thing I was trying to buy, and a retailer lost a sale and a customer. Not very good.

  • powell_mick Mick Powell (@powell_mick) reported

    @TSB your ridiculous new shop with a cash point in it in Western Rd Brighton has been closed for weeks now. When is it going to open again? you must have a date surely. There is no sign in the window. Because of all your closures the nearest one is 25-30 miles away 😡😡😡

  • liloz84 Mrs Finn (@liloz84) reported

    @TSB 3 days on the phone trying to contact fraud team Automated support refers to me a live chat that I can’t access because the fraud team have locked me out of my account I have bills to pay urgently and need access to my account or a human being ASAP