TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gloucestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 26 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 34 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  Satnam Singh (@satnam6502) reported 42 minutes ago from Kemble, England

  @Steve_Casselman @TSB That is not the issue here.

• 
  MB25309 (@MB25309) reported 50 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Jones (@dr_besty) reported 54 seconds ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  MR_UB40 (@MR__UB40) reported 1 minute ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Vincenzosir (@Vincenzosir) reported 2 minutes ago

  Your Chat Function in your app isn't working? @TSB

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 7 minutes ago

  @TSB app down AGAIN

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 14 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Pam Cull (@catsPam12) reported 15 minutes ago

  @TSB site down. Need to make payments.

• 
  Simon Parry (@sparry951) reported 15 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  RayRay 🇬🇧✝️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RayMairead) reported 16 minutes ago

  @SpencerKingham @Barclays Ive been locked out of my @TSB app for months, they wont help me, keeps saying my fingerprint and memorable info is wrong.

• 
  LaughingGravy (@LGravy15834) reported 18 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Peter Irvine (@ibhinnPeadar) reported 18 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.