TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gloucestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 57 seconds ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 2 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  Satnam Singh (@satnam6502) reported 16 minutes ago from Kemble, England

  @Steve_Casselman @TSB That is not the issue here.

• 
  MB25309 (@MB25309) reported 44 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Hewat (@Leehewat28) reported 17 seconds ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  Kevin Maguire (@RainTown) reported 24 seconds ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 2 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Tj (@LufcTj93) reported 3 minutes ago

  Take it @TSB just go on the piss on Fridays? Nothing working last Friday now can’t receive payment into an account Joke of a firm. 👍🏻

• 
  Caroline Wilson (@CarolineWils87) reported 6 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  colin (@lairdcwh) reported 6 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  Yvonne Hornett Long (@yvonnehlong) reported 7 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Paschal Ochang (@pascosoft) reported 10 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Oli Ashman (@OliAshman) reported 13 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Pam Cull (@catsPam12) reported 14 minutes ago

  @TSB site down. Need to make payments.