TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gloucestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 8 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 17 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  Satnam Singh (@satnam6502) reported 34 minutes ago from Kemble, England

  @Steve_Casselman @TSB That is not the issue here.

• 
  MB25309 (@MB25309) reported 41 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Potters (@spotter75) reported 6 minutes ago

  @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

• 
  Worgen we gonna do? (@worgenthedog) reported 7 minutes ago

  @TSB @TSB all I want to do is check if I can upload the new documents rather than go into a branch that is nowhere near me. I'm in the NR31 postcode area. Can someone help a new customer?

• 
  Compostella (@Compostella) reported 7 minutes ago

  @nicolewats0n @TSB Did you get sorted? I’m having horrendous issues too

• 
  Me (@HalleWeen2012) reported 8 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  Sparky Shiny (@sparkyshiny) reported 11 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 15 minutes ago

  @TSB Same error. Cleared cache and data for app then uninstalled & rebooted. Same error.

• 
  Gaia Kush (@GaiaKush85) reported 16 minutes ago

  @JFoxleyBrookesx @TSB I was just going to ask the same thing... I can't access my account

• 
  LD1982 (@lynsey_davidson) reported 17 minutes ago

  @TSB going round in circles trying to sign in to online banking. Being told I haven't used my account so need to reregister to then be told I'm already registered. I can't remember my password and it's not letting me reset it

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 18 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 21 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.