TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gloucestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 3 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 3 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  MB25309 (@MB25309) reported 25 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Satnam Singh (@satnam6502) reported 31 minutes ago from Kemble, England

  @Steve_Casselman @TSB That is not the issue here.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 1 minute ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 4 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 5 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Revatron (@D_Revatron) reported 5 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Santander UK (@santanderuk) reported 9 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  Paul (@My_Living_Hell) reported 9 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Allibalibee (@AllisonKomorows) reported 9 minutes ago

  @TSB Yes. Appears to be working now

• 
  alex martin (@jammyjennypokes) reported 10 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Lee Burkinshaw (@leeburko) reported 11 minutes ago

  @TSB app not working again. Need to get on now

• 
  ⁠ Uzair (@UZAlR) reported 11 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this